NEOTECH
Hikvision DS-2CD2323G2-I(U) 2 MP AcuSense Fixed Turret Network Camera
Hikvision DS-2CD2323G2-I(U) 2 MP AcuSense Fixed Turret Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize your security with the Hikvision DS-2CD2323G2-I(U), a 2 MP turret camera featuring AcuSense technology for precise human and vehicle detection, ensuring effective monitoring and reduced false alarms.
Overview:
The Hikvision DS-2CD2323G2-I(U) is a state-of-the-art fixed turret network camera that combines 2 MP high-resolution imaging with AcuSense technology. This technology enhances the camera's ability to accurately detect human and vehicle movements, making it an ideal choice for environments where reliable and precise surveillance is crucial.
Product Description:
Enhance your security system with the Hikvision DS-2CD2323G2-I(U). This camera delivers sharp, clear 2 MP images, ensuring detailed surveillance coverage. Equipped with AcuSense technology, it effectively distinguishes between human and vehicle movements and other moving objects, significantly reducing false alarms and allowing security personnel to focus on real threats. The camera's robust design and advanced imaging capabilities make it suitable for both indoor and outdoor applications, providing dependable surveillance under various conditions.
Key Features:
- 2 Megapixel High Resolution: Offers crisp and detailed images for thorough monitoring.
- AcuSense Technology: Increases accuracy in motion detection by distinguishing human and vehicle signatures from other disturbances.
- H.265+ Compression: Minimizes storage and bandwidth requirements while maintaining high-quality video.
- IR Night Vision: Ensures effective surveillance up to 30 meters in complete darkness.
- IP67 Weatherproof: Built to withstand harsh environmental conditions for outdoor installation.
Product Quality and Performance:
The DS-2CD2323G2-I(U) is designed to deliver consistent and reliable performance. Its durable construction and cutting-edge technology ensure it operates effectively across a range of temperatures and conditions, making it a valuable tool for ensuring security in both commercial and residential settings.
Specifications:
- Camera Type: Fixed Turret
- Resolution: 2 Megapixels
- Video Compression: H.265+/H.265/H.264+/H.264
- IR Range: Effective night vision up to 30 meters
- Protection Level: IP67, ideal for both indoor and outdoor use
Purpose of Use:
Ideal for deployment in areas requiring constant monitoring such as business districts, residential complexes, and public spaces. The camera's high-resolution imaging and intelligent detection make it effective for both perimeter security and detailed area surveillance.
How to Use:
Install the camera at strategic points to maximize surveillance coverage. Configure settings through a security network interface to optimize detection and recording based on your specific needs.
Supported OS/Application/Industries:
This camera is highly versatile and can be integrated into various security systems, making it suitable for a wide range of applications across commercial, industrial, and residential sectors.
Benefits & Compatibility:
- Reduced False Alarms: AcuSense technology ensures that alerts and recordings are triggered by meaningful threats.
- Enhanced Night Surveillance: Provides reliable monitoring in low-light conditions, ensuring continuous security.
- Efficient Operation: Smart compression technology facilitates extended storage capacity and reduced network load.
Warranty and FAQs:
Includes a one-year warranty. For more information on operation or troubleshooting, refer to our FAQ section or contact our customer support directly.
Packaging/Weight/Dimension:
- Packaging: Securely packed to prevent damage during shipping.
- Weight: Approximately 1200 grams.
- Dimensions: 138.3 mm x 125.2 mm.
Shop Today & Receive Your Delivery Across the UAE:
Order your Hikvision DS-2CD2323G2-I(U) today and take advantage of our efficient delivery services across the UAE. Protect your property with state-of-the-art surveillance technology.
Best Price Guarantee:
We offer competitive pricing on our Hikvision products. If you find a lower price elsewhere, we'll match it.
After Sales Support:
Our dedicated support team is ready to assist with any setup or operational issues, ensuring you fully leverage your security investment.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the Hikvision DS-2CD2323G2-I(U) to help guide others in their security solution choices.
Stock Availability:
Please contact us to confirm the availability of the Hikvision DS-2CD2323G2-I(U) before placing your order.
Get in Touch:
For any inquiries or additional information about the Hikvision DS-2CD2323G2-I(U) or other products, please don’t hesitate to contact our expert team. We are here to help you enhance your security solutions.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Verify all details with our sales team before making a purchase to ensure accuracy
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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