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NEOTECH

Hikvision DS-2CD2T86G2-2I/4I 4K AcuSense Fixed Bullet Network Camera

Hikvision DS-2CD2T86G2-2I/4I 4K AcuSense Fixed Bullet Network Camera

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Elevate your surveillance with the Hikvision DS-2CD2T86G2-2I/4I, featuring 4K ultra-high definition imaging, AcuSense technology for precise detection, and robust design for advanced security monitoring.


Overview

The Hikvision DS-2CD2T86G2-2I/4I is a powerful fixed bullet network camera that offers 4K resolution and AcuSense technology, making it ideal for areas where detailed imaging and accurate motion detection are paramount. This camera is designed to enhance security for both commercial and residential properties by providing clear, detailed images and reducing false alarms with its intelligent detection features.

Product Description

This 4K bullet camera captures video at a resolution of 3840 x 2160, providing ultra-high definition images that ensure fine details are captured with clarity. AcuSense technology helps in distinguishing human and vehicle movements from other moving objects, thereby reducing false alarms and focusing on real threats. The camera is equipped with powerful IR LEDs for superior night vision up to 60 meters, ensuring effective surveillance around the clock. The robust design includes IP67 weatherproofing and IK10 vandal resistance, making it suitable for outdoor installations in various environmental conditions.

Key Features

  • 4K Ultra-High Definition: Delivers exceptional detail and clarity, ideal for identification and verification purposes in security footage.
  • AcuSense Technology: Enhances detection accuracy by intelligently identifying human and vehicle activity, minimizing false alarms.
  • IR Night Vision: Effective night vision capability ensures continuous surveillance even in complete darkness.
  • Weatherproof and Vandal-Proof: Rated IP67 for weather resistance and IK10 for impact protection, ensuring durability in harsh environments.
  • H.265+ Compression: Maximizes storage space and reduces bandwidth requirements while maintaining high-quality video.
  • Smart Event Management: Supports various smart detection features such as line crossing, intrusion detection, and region entrance/exit monitoring.

Product Quality and Performance

The DS-2CD2T86G2-2I/4I is constructed to perform reliably under challenging conditions. Its high-resolution imaging combined with advanced detection algorithms provides an effective surveillance solution that is both efficient and scalable, suitable for a wide range of security applications.

Specifications

  • Resolution: 8MP (4K, 3840x2160)
  • Lens: Options for fixed lenses available
  • Video Compression: H.265+, H.265, H.264+, H.264
  • IR Range: Up to 60 meters
  • Network Interface: RJ45 10M/100M Ethernet interface
  • Operating Conditions: -30°C to 60°C, humidity 95% or less (non-condensing)

Purpose of Use

Ideal for deploying in areas requiring high-quality video surveillance such as governmental buildings, educational campuses, large commercial centers, and parking lots where high traffic monitoring and precise detail are necessary.

How to Use

Install the DS-2CD2T86G2-2I/4I at strategic points that require high-definition surveillance. Configure the camera through a networked security system to take full advantage of its 4K video capture and smart detection capabilities, optimizing your security operations.

Supported OS/Application/Industries

This camera serves well in high-security environments, infrastructure protection, and anywhere comprehensive monitoring and high-resolution video are required for detailed analysis and documentation.

Benefits & Compatibility

  • High-Resolution Surveillance: Provides detailed imagery for critical monitoring and forensic analysis.
  • Intelligent Motion Detection: Reduces unnecessary alerts by accurately distinguishing between relevant and irrelevant movements.
  • Durable Construction: Ensures continuous operation in adverse weather conditions and potential vandalism.

Warranty and FAQs

Comes with a manufacturer's warranty for three years, affirming its quality and reliability. For further support, including troubleshooting and configuration, consult our FAQ section or contact customer support.

Packaging/Weight/Dimension

  • Package Contents: Camera, mounting hardware, installation guide.
  • Weight: Approximately 1200 grams.
  • Dimensions: Specifically designed for robust outdoor installation.

Order Today & Enhance Your Surveillance Capabilities!

Secure your property by ordering the Hikvision DS-2CD2T86G2-2I/4I today. Benefit from our fast and reliable delivery services to start enhancing your security measures without delay.

Best Price Guarantee

We monitor our prices to ensure that you always receive the best deal. Find a lower price elsewhere, and we'll match it.

After Sales Support

Our dedicated support team is ready to assist with any installation or operational issues, ensuring you fully utilize the features of your new camera.

Request for Customer Reviews and Testimonials

We encourage our valued customers to share their experiences with the DS-2CD2T86G2-2I/4I to help us improve our service and assist other customers in making informed decisions.

Stock Availability

Please contact our sales team to confirm stock availability before placing your order to ensure timely delivery.

Get in Touch

For any questions or concerns regarding our products, pricing, or availability, feel free to contact our customer support team. We are committed to providing you with the highest level of service and support.

Disclaimer

All content provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability may change. Please verify all details with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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