NEOTECH
Hikvision DS-2CE72KF3T-LE 3K ColorVu Dual-light PoC Fixed Turret Camera
Hikvision DS-2CE72KF3T-LE 3K ColorVu Dual-light PoC Fixed Turret Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your security setup with the Hikvision 3K Dual-Light Turret Camera. Unmatched color and detail in low-light conditions—click to explore!
Overview
Discover unparalleled security capabilities with the Hikvision DS-2CE72KF3T-LE Turret Camera. This model enhances your surveillance system with 3K resolution and Dual-light ColorVu technology, offering vivid imagery in both daylight and complete darkness. The integrated Power over Coax (PoC) technology ensures streamlined installation, transmitting both power and video through one cable.
Product Description
The Hikvision DS-2CE72KF3T-LE sets a new standard for surveillance with its 3K video resolution and innovative Dual-light technology that combines white light and infrared illumination to deliver clear, color images in any lighting condition. This camera's robust construction includes an IP67 waterproof rating, making it suitable for any environment, while its advanced features ensure detailed and reliable surveillance.
Key Features
- 3K Video Resolution: Captures high-definition footage for detailed imagery and enhanced identification.
- Dual-Light ColorVu Technology: Provides bright color video with the help of white light in complete darkness.
- Power over Coax (PoC): Simplifies cabling by combining power and video transmission through a single coaxial cable.
- IP67 Weatherproof: Durable design that withstands harsh weather conditions.
- Wide Coverage Area: Offers a broad field of view with minimal blind spots.
Product Quality and Performance
The DS-2CE72KF3T-LE is engineered for durability and high performance. Tested under strict conditions, it maintains functionality and quality in various environments, ensuring long-term reliability. Ideal for monitoring expansive outdoor areas or detailed close-ups in high traffic zones.
Specifications
- Resolution: 5 MP (3K, 2960 × 1665)
- Lens: Fixed 2.8 mm, f/1.0 aperture for superior nighttime visibility
- Field of View: Horizontal field of view: 99°
- Video Output: Supports switchable output: TVI/AHD/CVI/CVBS
- Infrared & White Light Range: Up to 40 meters (131 feet)
- Operating Conditions: -40°C to 60°C (-40°F to 140°F), humidity 90% or less (non-condensing)
Purpose of Use
Ideal for securing areas that require clear, detailed images both day and night, such as parking lots, schools, streets, and public areas. The Dual-light technology ensures effective surveillance even in absolute darkness.
How to Use
Connect the camera to a compatible DVR via coaxial cable for immediate operation. Configuration adjustments can be made via the DVR to optimize surveillance areas and recording settings. Regular maintenance ensures the camera continues to perform optimally.
Supported OS/Application/Industries
Compatible with most Hikvision DVRs and suitable for a wide range of applications, including commercial, residential, and public sector surveillance. Its versatile capabilities make it an excellent choice for industries requiring robust night surveillance.
Benefits & Compatibility
- Enhanced Night Vision: Dual-light technology enables clear color imaging in zero-light scenarios.
- Energy-Efficient Design: Maintains low power consumption while providing superior illumination and imaging.
- Streamlined Installation: PoC technology facilitates easy setup without extensive wiring.
Warranty and FAQs
Includes a two-year warranty covering defects. Visit our support section for FAQs or contact our customer service team for specific questions regarding setup or troubleshooting.
Packaging/Weight/Dimension
- Package Contents: Camera, mounting screws, drill template, and user manual.
- Weight: Approximately 560 grams.
- Dimensions: 109.82 mm (diameter) × 93.66 mm (height).
Shop Today & Receive Your Delivery Across the UAE!
Order the Hikvision DS-2CE72KF3T-LE today for fast and reliable delivery across the UAE. Experience cutting-edge surveillance technology with our dependable service.
Best Price Guarantee
We offer the best prices on the Hikvision DS-2CE72KF3T-LE in the UAE. If you find a lower price, we'll match it, ensuring you receive the best possible deal.
After Sales Support
Our dedicated after-sales team provides exceptional support, ensuring your complete satisfaction with the Hikvision product. Contact us for any post-purchase inquiries.
Request for Customer Reviews and Testimonials
Your feedback is invaluable. Please share your experience with the Hikvision DS-2CE72KF3T-LE to help us enhance our products and services.
Stock Availability
Please contact our sales team to confirm the availability of the Hikvision DS-2CE72KF3T-LE before placing your order. This product is usually available within 10-15 working days from order confirmation.
Get in Touch
For further information or inquiries regarding our products, do not hesitate to contact our expert customer support team. We are ready to assist you with any questions or feedback.
Disclaimer
All content provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately depict the actual product. Prices and availability are subject to change. Ensure to verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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