NEOTECH
Hikvision DS-2CD2686G2HT 8MP AcuSense Varifocal Bullet Cam with Strobe & Audio
Hikvision DS-2CD2686G2HT 8MP AcuSense Varifocal Bullet Cam with Strobe & Audio
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your security with the Hikvision DS-2CD2686G2HT, an 8MP bullet camera featuring AcuSense technology, a motorized varifocal lens, and integrated strobe light and audio for proactive surveillance.
Overview
The Hikvision DS-2CD2686G2HT is a highly advanced bullet camera designed to provide top-tier surveillance with 8MP high-resolution imaging, AcuSense technology for precise human and vehicle detection, and enhanced security features like a strobe light and audible warnings to deter potential intruders.
Product Description
This camera combines multiple cutting-edge features to enhance security operations. Its 8MP resolution ensures detailed and clear image capture, crucial for identifying subjects and activities accurately. AcuSense technology minimizes false alarms by distinguishing human and vehicle signatures from other moving objects. The camera's motorized varifocal lens allows for versatile field of view adjustments, while the integrated strobe light and audio system can be triggered by detected threats to deter unauthorized access effectively.
Key Features
- 8MP High Resolution: Delivers crystal-clear images for comprehensive monitoring and evidence collection.
- AcuSense Technology: Smart detection capabilities improve alarm accuracy by identifying human and vehicle activity.
- Motorized Varifocal Lens: Adjustable focal length from 2.8mm to 12mm provides flexibility in surveillance coverage.
- Strobe Light and Audio Warnings: Acts as an active deterrent against intruders when threats are detected.
- H.265+ Compression: Reduces storage and bandwidth requirements while maintaining high-quality video output.
- IP67 Weatherproof: Ensures durability and performance in adverse weather conditions.
Product Quality and Performance
The DS-2CD2686G2HT is built to withstand challenging environmental conditions, making it suitable for both indoor and outdoor installations. Its robust construction coupled with advanced surveillance technologies ensures effective operation around the clock, under varying light and weather conditions.
Specifications
- Resolution: 8MP (3840x2160)
- Lens: 2.8mm to 12mm motorized varifocal lens
- Video Compression: H.265+, H.265, H.264+, H.264
- Audio: Integrated microphone and speaker for two-way audio communication
- Illumination: Strobe light and IR illumination up to 60 meters
- Network Interface: RJ45 10M/100M Ethernet interface
- Operating Conditions: -30°C to 60°C, humidity 95% or less (non-condensing)
Purpose of Use
Ideal for high-security areas such as commercial properties, parking lots, and critical infrastructure sites where enhanced surveillance and proactive deterrents are required. Its advanced detection and deterrent capabilities make it particularly effective for perimeter defense.
How to Use
Install the DS-2CD2686G2HT at strategic locations to monitor and secure perimeter areas or critical access points. Configure the camera settings via a network interface to optimize its field of view and detection capabilities. Utilize the strobe light and audio warnings to enhance security measures against unauthorized entries.
Supported OS/Application/Industries
This camera is suitable for a wide range of applications, especially in environments requiring rigorous security measures such as industrial sites, government buildings, and large commercial complexes.
Benefits & Compatibility
- Proactive Security Measures: Integrated strobe and audio alerts to deter intruders actively.
- Flexible Surveillance Options: Motorized varifocal lens allows for targeted surveillance and easy adjustment of coverage areas.
- Efficient Resource Use: Advanced compression technology helps in managing storage and bandwidth economically.
Warranty and FAQs
Includes a two-year warranty, ensuring reliability and satisfaction. For further support, including troubleshooting and configuration tips, please refer to our FAQ section or contact our customer service.
Packaging/Weight/Dimension
- Package Contents: Camera, mounting hardware, installation guide.
- Weight: Approximately 1200 grams.
- Dimensions: Designed for easy installation with robust external features.
Order Today & Receive Your Delivery Across the UAE!
Enhance your security system by ordering the Hikvision DS-2CD2686G2HT today. Our reliable delivery services ensure quick deployment so you can improve your surveillance capabilities without delay.
Best Price Guarantee
We monitor our prices to ensure that you always receive the best deal. If you find a lower price elsewhere, we'll match it.
After Sales Support
Our dedicated support team is ready to assist with any setup or operational issues, ensuring you fully utilize the capabilities of your new camera.
Request for Customer Reviews and Testimonials
We encourage our valued customers to share their experiences with the DS-2CD2686G2HT to help us improve our service and assist other customers in making informed decisions.
Stock Availability
Before placing your order, please contact us to confirm stock availability to ensure timely delivery.
Get in Touch
For any questions or concerns regarding our products, pricing, or availability, feel free to seek expert advice. If you would like to provide feedback, our team is always here to support you.
Disclaimer
All content provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability may change. Verify details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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