NEOTECH
Hikvision DS-2CE10DF0T-PFS 2MP ColorVu Audio Fixed Mini Bullet Camera
Hikvision DS-2CE10DF0T-PFS 2MP ColorVu Audio Fixed Mini Bullet Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience superior surveillance with the Hikvision DS-2CE10DF0T-PFS, a 2MP mini bullet camera featuring ColorVu technology for vivid, color-accurate imaging and integrated audio, day and night.
Overview
The Hikvision DS-2CE10DF0T-PFS mini bullet camera combines 2MP high-resolution video, ColorVu technology for full-time color rendering, and integrated audio recording. This camera is designed to provide clear and detailed surveillance footage along with audio, making it ideal for settings that require both visual and sound monitoring.
Product Description
This compact and efficient camera delivers high-definition images with its 2MP sensor, ensuring detailed footage even in low-light conditions thanks to ColorVu technology, which provides bright color video with the help of supplemental lighting. The built-in microphone captures clear audio, adding another layer of security. It's perfect for locations where comprehensive monitoring is necessary, such as front doors, retail stores, and offices.
Key Features
- 2MP High Resolution: Offers crisp and clear images, capturing fine details necessary for identification and documentation.
- ColorVu Technology: Ensures vivid color video capture 24/7, enhancing visibility and detail even at night.
- Integrated Audio: Built-in microphone records clear sound, complementing the visual surveillance for a more thorough security solution.
- Compact Design: The mini bullet form factor allows for discreet installation without compromising on quality.
- IP67 Weatherproof: Rated to withstand adverse weather conditions, making it suitable for both indoor and outdoor use.
- Easy Installation: Simple setup with a single cable for both power and data.
Product Quality and Performance
The DS-2CE10DF0T-PFS is crafted to provide reliable, continuous operation. Its robust construction and weatherproof capabilities ensure it can perform in a variety of environments, from indoor settings to challenging outdoor conditions.
Specifications
- Resolution: 2MP (1920x1080)
- Lens: Fixed lens with an 85.5° field of view
- Audio: Built-in microphone for audio recording
- Video Compression: H.265+/H.265/H.264+/H.264 to ensure efficient storage and streaming
- Night Vision: ColorVu technology provides color video using supplemental light
- Operating Conditions: Weatherproof (IP67), suitable for -40°C to 60°C
Purpose of Use
This camera is ideally suited for areas where comprehensive monitoring is crucial, including detailed visual recording and sound capture. It's particularly useful for entry points, smaller retail settings, or any area where audio evidence could augment security measures.
How to Use
Install the DS-2CE10DF0T-PFS in strategic locations needing constant monitoring. Utilize the camera’s audio recording feature along with video to monitor and record interactions or incidents. Configure settings via a compatible DVR to maximize surveillance capabilities and manage recordings.
Supported OS/Application/Industries
This camera is adaptable across various applications including residential security, small to medium-sized businesses, and in settings where communication between individuals needs to be monitored alongside visual feeds.
Benefits & Compatibility
- Enhanced Security: Integrated audio increases the surveillance capability, providing a fuller security picture.
- Vivid Nighttime Imaging: ColorVu technology ensures effective surveillance in extremely low-light conditions.
- Durable and Versatile: The camera's weatherproof design makes it fit for both indoor and outdoor installations.
Warranty and FAQs
Comes with a standard two-year warranty, underscoring its reliability and quality. For setup or troubleshooting advice, refer to the included user manual or contact our support team.
Packaging/Weight/Dimension
- Package Contents: Camera, mounting screws, installation guide, and warranty card.
- Weight: Approximately 350 grams.
- Dimensions: Compact and designed for easy installation.
Order Today & Experience Reliable Surveillance!
Enhance your security system by ordering the Hikvision DS-2CE10DF0T-PFS today. Take advantage of our quick and reliable delivery services.
Best Price Guarantee
We offer competitive pricing on all our products. If you find a lower price elsewhere, we'll match it.
After Sales Support
Our dedicated support team is ready to assist with any installation or operational issues, ensuring you fully utilize the capabilities of your new camera.
Request for Customer Reviews and Testimonials
We value your feedback! Please share your experiences with the DS-2CE10DF0T-PFS to help us improve our service and assist other customers in their decision-making.
Stock Availability
Please contact our sales team to confirm stock availability before placing your order to ensure timely delivery.
Get in Touch
For any questions or concerns regarding our products, pricing, or availability, feel free to contact our customer support team. We are committed to providing you with the highest level of service and support.
Disclaimer
All content provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability may change. Please verify all details with our sales
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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