NEOTECH
Hikvision DS-2CE10DF0T-FS 2MP ColorVu Audio Fixed Mini Bullet Camera
Hikvision DS-2CE10DF0T-FS 2MP ColorVu Audio Fixed Mini Bullet Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience superior surveillance with Hikvision's 2 MP Audio Mini Bullet Camera featuring ColorVu technology for clear, vibrant video and audio day and night. Shop now at NEOTECH.
Overview:
Experience next-level surveillance with the Hikvision DS-2CE10DF0T-FS 2MP ColorVu Audio Fixed Mini Bullet Camera. This camera combines high-resolution video capabilities with integrated audio functionality, providing vivid color and detail 24/7 along with the ability to capture sound, enhancing the security coverage of your property.
Product Description:
The Hikvision DS-2CE10DF0T-FS is a powerful surveillance tool designed to offer more than just visual details. Featuring a high-resolution 2 MP camera with a fixed lens and ColorVu technology, it delivers colorful imaging in extremely low-light conditions. The built-in microphone allows for audio recording, adding an additional layer of security by capturing sound around its installation area. The weatherproof casing ensures it performs robustly in any environmental condition, making it suitable for both indoor and outdoor use.
Key Features:
- High-Resolution 2 MP Camera: Captures sharp, detailed footage.
- ColorVu Technology: Provides full-color video even in ultra-low-light conditions.
- Integrated Audio: Built-in microphone for clear audio recording.
- Weatherproof Design: IP67-rated for resistance to dust and water.
- Compact and Discreet: Easy to install in a variety of locations without being obtrusive.
Product Quality and Performance:
The Hikvision DS-2CE10DF0T-FS is renowned for its durability and reliability. Tested rigorously for outdoor conditions, it withstands various weather conditions, ensuring consistent performance and longevity. It’s highly appreciated for its ability to capture clear, full-color footage and audio even in minimal lighting.
Specifications:
- Resolution: 2 Megapixels
- Lens: Fixed lens, 3.6 mm
- Audio: Built-in microphone for audio recording
- Night Vision: ColorVu technology for color video in low light
- Weather Rating: IP67
- Connectivity: Supports Analog HD output
Purpose of Use:
Ideal for residential and commercial properties looking for comprehensive security solutions. Its audio and video capabilities make it perfect for monitoring entry points, parking lots, and areas where auditory monitoring is beneficial.
How to Use:
Mount the Hikvision DS-2CE10DF0T-FS at strategic points where both video and audio coverage are needed. Connect to a DVR system that supports audio input, configure settings through the DVR interface, and start monitoring with enhanced security.
Supported OS/Application/Industries:
This camera is versatile for use in various sectors including retail, hospitality, and any industry requiring not only visual surveillance but also audio monitoring.
Benefits & Compatibility:
- Enhanced Security: Audio feature allows for event verification and additional surveillance detail.
- Wide Application: Suitable for a variety of environments and lighting conditions.
- Energy Efficient: Low energy consumption despite continuous audio and video recording.
- Cost-Effective: Provides a high return on investment through its enhanced surveillance capabilities.
Warranty and FAQs:
Comes with a standard one-year warranty that covers manufacturing defects and performance issues. For FAQs, visit the NEOTECH product support page or reach out to customer service for assistance.
Packaging/Weight/Dimension:
The camera is packaged securely to prevent damage during transit. It weighs around 0.5 kg and has compact dimensions to facilitate easy and unobtrusive installation.
Stock Availability:
Please contact us to confirm stock availability before placing your order for the Hikvision DS-2CE10DF0T-FS. It typically becomes available within 10-15 working days after order confirmation.
Shop Today & Receive Your Delivery Across the UAE!
Order the Hikvision DS-2CE10DF0T-FS today and take advantage of our extensive delivery coverage across the UAE, ensuring timely and secure delivery.
Best Price Guarantee:
At NEOTECH, we ensure that you receive the best price for the Hikvision DS-2CE10DF0T-FS. If you find a lower price elsewhere, we will match it.
After Sales Support:
NEOTECH is dedicated to providing exceptional after-sales support to ensure your satisfaction and the optimal performance of your surveillance system.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experiences with the Hikvision DS-2CE10DF0T-FS to help others make informed decisions.
Get in Touch:
For any inquiries or further information regarding our products or services, please contact NEOTECH. Our expert team is always ready to assist you.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Verify details with our sales team before making any purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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