NEOTECH
Hikvision DS-2CE50DF3T-VPLSE 2MP Smart Hybrid Light ColorVu Fixed Dome Camera
Hikvision DS-2CE50DF3T-VPLSE 2MP Smart Hybrid Light ColorVu Fixed Dome Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Boost your security with the Hikvision DS-2CE50DF3T-VPLSE, featuring 2MP resolution, Smart Hybrid Light, and ColorVu technology for vivid, full-color night surveillance in any environment.
Overview
The Hikvision DS-2CE50DF3T-VPLSE is a fixed dome camera designed to provide superior surveillance with advanced imaging capabilities. Equipped with a 2MP sensor, Smart Hybrid Light, and ColorVu technology, this camera ensures brilliant, full-color video around the clock, making it ideal for environments requiring high-definition and detailed monitoring under all lighting conditions.
Product Description
This camera utilizes Smart Hybrid Light technology to deliver outstanding visibility in low-light conditions by combining infrared and white light as needed. With its 2MP high-resolution sensor, the DS-2CE50DF3T-VPLSE captures crisp, clear images that help in identifying persons and objects even in challenging lighting scenarios. The dome design is not only aesthetically pleasing but also offers enhanced vandal resistance, making it suitable for areas prone to tampering or where discreet surveillance is needed.
Key Features
2MP High Resolution: Provides sharp, detailed images for effective surveillance and identification.
ColorVu Technology: Guarantees vibrant, color-accurate images 24/7, significantly improving night vision capabilities.
Smart Hybrid Light System: Automatically adjusts lighting based on environmental conditions, ensuring optimal performance in low-light scenarios.
Vandal-Resistant Design: IK10-rated housing protects against physical impacts, making it durable and secure for high-risk areas.
IP67 Weatherproof: Offers complete protection against dust and water, suitable for both indoor and outdoor installation.
Wide Dynamic Range (WDR): Balances light levels within a scene to enhance image quality under diverse lighting conditions.
Product Quality and Performance
The DS-2CE50DF3T-VPLSE is constructed with reliability and longevity in mind, featuring robust materials and advanced imaging technologies. It's designed to perform consistently and effectively, providing dependable surveillance solutions tailored to both commercial and residential applications.
Specifications
Resolution: 2MP (1920x1080)
Lens: Fixed lens with a broad viewing angle
Illumination: Smart Hybrid illumination capable of reaching up to 20 meters
Video Output: High definition analog output compatible with various DVRs
Operating Conditions: -40°C to 60°C, with humidity 90% or less (non-condensing)
Purpose of Use
The DS-2CE50DF3T-VPLSE is perfect for areas that require robust surveillance under varied lighting conditions, such as retail stores, office buildings, and residential complexes. Its vandal-resistant and weatherproof features make it particularly effective for external areas of buildings or any locations susceptible to environmental and human-induced pressures.
How to Use
Install the camera at strategic points where high-quality surveillance is essential. Connect it to an analog DVR system using coaxial cables for both power and video transmission. Configure the camera settings via the DVR to optimize the surveillance setup based on specific needs and conditions.
Supported OS/Application/Industries
This camera is highly versatile and can be effectively used across a broad spectrum of environments, including but not limited to commercial, residential, educational, and industrial sectors, especially where enhanced night vision and durability are required.
Benefits & Compatibility
Enhanced Night Vision: Ensures clear, full-color recordings even in minimal lighting, enhancing security and surveillance capabilities.
Flexible Installation: Easy to mount and integrate into existing security systems with minimal adjustments needed.
Durable and Resilient: Built to withstand physical tampering and severe weather conditions, extending its usability and application range.
Warranty and FAQs
Includes a two-year warranty for peace of mind. For further assistance, troubleshooting tips, or additional questions, access our comprehensive FAQ section or contact our dedicated support team.
Packaging/Weight/Dimension
Package Contents: Camera, mounting hardware, installation guide.
Weight: Approximately 800 grams.
Dimensions: Compact design for non-intrusive installation.
Shop Today & Receive Your Delivery Across the UAE!
Enhance your security system by ordering the Hikvision DS-2CE50DF3T-VPLSE today. Experience quick, reliable delivery across the UAE and ensure your premises are protected with state-of-the-art surveillance technology.
Best Price Guarantee
We offer competitive pricing on our entire security camera range. Find a lower price elsewhere? We'll match it to ensure you get the best deal.
After Sales Support
Our customer support team is ready to assist with any setup or operational questions, ensuring you can make the most out of your new camera.
Request for Customer Reviews and Testimonials
We value your feedback! Please share your experiences with the DS-2CE50DF3T-VPLSE to help us continue improving our products and services.
Stock Availability
Please contact our sales team to verify stock availability before placing your order to ensure timely delivery. Typically, this model is available within 10-15 working days from the date of order confirmation.
Get in Touch
For more information or assistance with your purchase, please contact our customer support team. We are here to provide you with the highest level of service and support.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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