NEOTECH
Hikvision DS-2CE12DF3T-LSE 2MP Smart Hybrid Light ColorVu Fixed Bullet Camera
Hikvision DS-2CE12DF3T-LSE 2MP Smart Hybrid Light ColorVu Fixed Bullet Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your security system with the Hikvision DS-2CE12DF3T-LSE, featuring 2MP resolution, Smart Hybrid Light technology, and ColorVu for brilliant, full-color nighttime surveillance.
Overview
The Hikvision DS-2CE12DF3T-LSE bullet camera is engineered for precision surveillance, offering 2MP high-resolution imaging combined with Smart Hybrid Light and ColorVu technologies. This camera is designed to deliver vivid, full-color video footage around the clock, making it ideal for areas requiring detailed monitoring under varying lighting conditions.
Product Description
This bullet camera utilizes Smart Hybrid Light technology to provide optimal illumination by automatically adjusting between IR and white light based on environmental conditions. The 2MP resolution ensures detailed and sharp images, while the ColorVu feature guarantees that video footage is captured in vibrant color, even in low-light scenarios. Its robust and weatherproof design makes it suitable for both indoor and outdoor installations.
Key Features
- 2MP High Resolution: Delivers crisp, clear images for detailed surveillance coverage.
- Smart Hybrid Light Technology: Enhances night vision capabilities by intelligently switching between different lighting modes.
- ColorVu Technology: Provides bright, color-accurate video even in extremely low-light environments.
- IP67 Weatherproof: Ensures durable performance in adverse weather conditions.
- Wide Dynamic Range (WDR): Offers enhanced image quality by balancing the light levels in high contrast settings.
Product Quality and Performance
The DS-2CE12DF3T-LSE is built to perform consistently under challenging conditions, with a weatherproof casing that protects against rain, dust, and temperatures ranging from -40°C to 60°C. The combination of Smart Hybrid Light and ColorVu technologies ensures that the camera captures high-quality, full-color footage at all times.
Specifications
- Resolution: 2MP (1920x1080)
- Lens: Fixed lens with a comprehensive field of view
- Illumination: Smart Hybrid lighting system for enhanced night vision
- Video Output: Supports high-definition analog output
- Operating Conditions: Designed to withstand extreme weather, certified IP67
Purpose of Use
Perfect for securing areas where high-quality video capture is crucial, such as retail stores, parking lots, and residential communities. The camera's ability to record in full color at night makes it exceptionally useful for capturing clear, actionable footage in security-critical situations.
How to Use
Install the camera at strategic points where enhanced surveillance is needed. Connect to a compatible DVR system capable of handling HD analog inputs, and configure settings through the DVR interface to optimize performance for specific security requirements.
Supported OS/Application/Industries
This camera is versatile for use across various sectors, including commercial, residential, and public safety, particularly in environments where maintaining high security and clear nighttime surveillance is essential.
Benefits & Compatibility
- Enhanced Night Vision: Smart Hybrid Light ensures optimal visibility during night-time hours.
- Vivid Color Imaging: ColorVu technology allows for the capture of bright, colorful video footage under all lighting conditions.
- Durable and Reliable: Built to last with a robust, weatherproof design that can withstand harsh environmental elements.
Warranty and FAQs
Includes a two-year warranty, providing peace of mind with your investment. For additional support, including troubleshooting and maintenance advice, refer to our FAQ section or contact customer service.
Packaging/Weight/Dimension
- Package Contents: Camera, mounting screws, user manual.
- Weight: Approximately 750 grams.
- Dimensions: Compact design for unobtrusive installation and easy integration into existing security systems.
Shop Today & Receive Your Delivery Across the UAE!
Order the Hikvision DS-2CE12DF3T-LSE today to take advantage of our quick, reliable delivery services and enhance your security capabilities.
Best Price Guarantee
We monitor our prices to ensure that you always receive the best value. Find a lower price elsewhere? We'll match it.
After Sales Support
Our dedicated support team is ready to assist with any installation or operational questions, ensuring you maximize the benefits of your new camera.
Request for Customer Reviews and Testimonials
We appreciate your feedback! Please share your experiences with the DS-2CE12DF3T-LSE to help us improve our products and services.
Stock Availability
Please contact our sales team to confirm stock availability before placing your order to ensure timely delivery. Typically, this model is available within 10-15 working days from the date of order confirmation.
Get in Touch
For more information or assistance with your purchase, please contact our customer support team. We are committed to providing you with the highest level of service and support.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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