NEOTECH
Hikvision DS-2CE12DF3T-LFS 2 MP ColorVu Dual-light Fixed Bullet Camera
Hikvision DS-2CE12DF3T-LFS 2 MP ColorVu Dual-light Fixed Bullet Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize your security setup with the Hikvision DS-2CE12DF3T-LFS, featuring 2MP resolution, Dual-Light ColorVu technology, and robust construction for superior night vision and detailed surveillance.
Overview
The Hikvision DS-2CE12DF3T-LFS bullet camera is engineered for advanced surveillance, offering 2MP high-resolution imaging enhanced by Dual-Light ColorVu technology. This technology ensures vibrant, color-accurate footage around the clock, making it ideal for environments requiring detailed and reliable monitoring under all lighting conditions.
Product Description
This bullet camera combines the precision of 2MP resolution with the innovative Dual-Light system, which integrates IR and white light to adapt to varying light conditions for optimal visibility. The result is clear, full-color video footage at night and in poorly lit areas, ensuring crucial details are always captured. Its sturdy construction and weatherproof design make it suitable for both indoor and outdoor use.
Key Features
- 2MP High Resolution: Delivers crisp, clear images, capturing fine details necessary for identification and analysis.
- Dual-Light ColorVu Technology: Provides outstanding video quality in low-light conditions by intelligently switching between IR and white light.
- IP67 Weatherproof: Ensures reliable performance in adverse weather conditions, making it perfect for outdoor installation.
- Wide Dynamic Range (WDR): Enhances image quality in diverse lighting, balancing bright and dark areas of the scene.
- Fixed Lens: Offers a broad field of view, ideal for monitoring large areas.
Product Quality and Performance
The DS-2CE12DF3T-LFS is built to last, designed to perform reliably in various environmental conditions. Its Dual-Light technology not only improves night visibility but also enhances the overall security by ensuring that colors and details are vividly captured.
Specifications
- Resolution: 2MP (1920x1080)
- Lens: Fixed lens
- Illumination: Smart Dual-Light system for enhanced night vision
- Video Output: High definition analog output
- Operating Conditions: -40°C to 60°C, dust and water-resistant to IP67 standards
Purpose of Use
Ideal for securing commercial properties, parking lots, and residential areas where high-quality surveillance is crucial, especially in environments with poor lighting. Its ability to produce color video at night significantly enhances the capability to identify subjects and activities.
How to Use
Install the camera at strategic locations to maximize coverage. Connect it to a compatible DVR system that supports HD analog video. Configure the camera settings to optimize lighting and recording schedules to meet specific surveillance needs.
Supported OS/Application/Industries
This camera is versatile for a wide range of applications, especially beneficial in sectors that require robust surveillance capabilities such as retail, industrial sites, and public spaces.
Benefits & Compatibility
- Advanced Night Vision: Ensures effective monitoring in darkness with clear, full-color video.
- Easy Installation: Simplified setup with power and video over a single coaxial cable.
- Durable Design: Weatherproof casing allows for deployment in harsh environments.
Warranty and FAQs
Includes a two-year warranty, supporting long-term reliability and performance. For additional support, including troubleshooting and maintenance tips, consult our FAQ section or contact customer support directly.
Packaging/Weight/Dimension
- Package Contents: Camera, mounting hardware, user manual.
- Weight: Approximately 750 grams.
- Dimensions: Compact design for discreet installation.
Shop Today & Receive Your Delivery Across the UAE!
Enhance your surveillance capabilities by ordering the Hikvision DS-2CE12DF3T-LFS today. Experience quick, reliable delivery and improve your security measures.
Best Price Guarantee
We are committed to providing competitive pricing. Find a lower price elsewhere, and we'll match it.
After Sales Support
Our dedicated support team is available to help with any installation or operational issues, ensuring you get the most from your new camera.
Request for Customer Reviews and Testimonials
Your feedback is invaluable to us. Please share your experiences with the DS-2CE12DF3T-LFS to help us improve our service and assist other customers in making informed decisions.
Stock Availability
Contact our sales team to confirm stock availability before placing your order to ensure timely delivery. Typically, this model is available within 10-15 working days from the date of order confirmation.
Get in Touch
For more information or assistance with your purchase, contact our customer support team. We are dedicated to providing you with the highest level of service and support.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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