NEOTECH
Hikvision DS-2CD2766G2H-IPTRZS 6 MP AcuSense PTRZ Varifocal Dome Network Camera
Hikvision DS-2CD2766G2H-IPTRZS 6 MP AcuSense PTRZ Varifocal Dome Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unlock precision surveillance with Hikvision's 6 MP AcuSense PTRZ Dome Camera, featuring advanced pan, tilt, zoom, and varifocal capabilities for comprehensive coverage. Shop now at NEOTECH.
Overview:
The Hikvision DS-2CD2766G2H-IPTRZS is a cutting-edge network camera that provides 6 MP high-resolution imaging combined with powerful PTRZ (Pan, Tilt, Rotate, Zoom) capabilities, ideal for detailed and dynamic surveillance requirements.
Product Description:
This dome camera from Hikvision enhances security operations with its 6 MP resolution and PTRZ functionalities, enabling extensive area coverage and precise control over surveillance angles. Equipped with AcuSense technology, the camera accurately detects human and vehicle movements, significantly reducing false alarms and focusing attention on real threats. The motorized varifocal lens allows for remote adjustments, making it perfect for monitoring large areas or specific points of interest.
Key Features:
- High-Resolution 6 MP Camera: Ensures detailed and clear imagery, suitable for identification and analytical purposes.
- PTRZ Capabilities: Offers remote adjustments for pan, tilt, rotate, and zoom, providing flexible surveillance options.
- AcuSense Technology: Enhances detection accuracy, distinguishing between human and vehicular movements.
- H.265+ Compression: Reduces storage and bandwidth requirements while maintaining high-quality video.
- IP67 & IK10 Protection: Waterproof and vandal-resistant, ensuring durability in harsh environments.
- Advanced Analytics: Supports line crossing, intrusion detection, region entrance and exit detection, and more.
Product Quality and Performance:
The DS-2CD2766G2H-IPTRZS is built to perform reliably under various conditions, thanks to its IP67 waterproof and IK10 vandal-resistant ratings. Its advanced video compression technology ensures efficient storage management, making it a smart choice for areas requiring continuous and high-quality monitoring.
Specifications:
- Resolution: 6 Megapixels
- Lens: Motorized varifocal 2.8-12 mm
- Video Compression: H.265+/H.265/H.264+/H.264
- Pan/Tilt/Rotation/Zoom: Full PTRZ functionality for comprehensive coverage
- Weatherproof Rating: IP67
- Vandal Resistance: IK10
- Audio/Alarm I/O: Includes interfaces for audio and security enhancements
Purpose of Use:
This camera is especially beneficial for monitoring complex environments such as public spaces, large retail centers, parking lots, and critical infrastructure where high detail and the ability to dynamically adjust the field of view are crucial.
How to Use:
To maximize the capabilities of the Hikvision DS-2CD2766G2H-IPTRZS, it should be installed in strategic locations where surveillance can be optimized through its PTRZ functions. Configure the camera settings through a compatible network video recorder (NVR) or surveillance software to take full advantage of its features.
Supported OS/Application/Industries:
Ideal for a wide range of applications including public safety, commercial security, and anywhere advanced monitoring is required to secure large areas with potential risk factors.
Benefits & Compatibility:
- Dynamic Viewing Adjustments: Seamless PTRZ controls allow for covering large areas and focusing on details when necessary.
- Intelligent Monitoring: AcuSense technology limits false alarms, ensuring operators focus on genuine threats.
- Durable and Reliable: Built to withstand adverse weather and potential vandalism.
- Efficient Data Management: Advanced compression techniques help maintain low storage and bandwidth usage.
Warranty and FAQs:
Comes with a standard one-year warranty that covers manufacturing defects and performance issues. Detailed FAQs and support resources are available on the NEOTECH product support page or directly through customer service.
Packaging/Weight/Dimension:
The camera is packaged with all necessary installation accessories, ensuring secure and straightforward setup. It is designed for easy handling and installation, with dimensions and weight optimized for practical deployment.
Stock Availability:
Please contact NEOTECH to confirm the availability of the Hikvision DS-2CD2766G2H-IPTRZS before placing your order. Delivery is typically expected within 10-15 working days after order confirmation.
Shop Today & Receive Your Delivery Across the UAE!
Order your Hikvision camera today from NEOTECH and benefit from efficient delivery services across the UAE, ensuring quick and secure setup.
Best Price Guarantee:
NEOTECH offers a price match guarantee for the Hikvision DS-2CD2766G2H-IPTRZS. If you find a lower price elsewhere, we'll match it to ensure you get the best value for your investment.
After Sales Support:
NEOTECH is committed to providing exceptional after-sales support to ensure your satisfaction and the optimal performance of your surveillance system.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the Hikvision DS-2CD2766G2H-IPTRZS to help others make informed decisions.
Get in Touch:
For more information or to make inquiries, contact NEOTECH. Our team of experts is ready to assist you with any questions or concerns you may have.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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