NEOTECH
Hikvision DS-2CE72HFT-E 5 MP ColorVu PoC Fixed Turret Camera
Hikvision DS-2CE72HFT-E 5 MP ColorVu PoC Fixed Turret Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade to the Hikvision DS-2CE72HFT-E for unparalleled 5 MP clarity and full-color night vision, powered by PoC for easy installation. Perfect for comprehensive area surveillance.
Overview
The Hikvision DS-2CE72HFT-E Turret Camera is designed to provide superior surveillance capabilities with 5 MP high-resolution imaging and ColorVu technology, ensuring vibrant, color-accurate video 24/7. Featuring Power over Coax (PoC) technology, this camera simplifies installation by combining power and video transmission over a single coaxial cable.
Product Description
The DS-2CE72HFT-E from Hikvision is a fixed turret camera that delivers detailed, high-resolution 5 MP images, making it perfect for security systems that require clear, precise footage both day and night. Equipped with ColorVu technology, it offers brilliant color rendering even in environments with limited or no light. The camera's PoC capability reduces the complexity of the wiring, speeding up installation and reducing cable costs.
Key Features
- 5 MP High Resolution: Captures images with exceptional clarity and detail.
- ColorVu Technology: Provides continuous color video recording, even in low-light conditions.
- Power over Coax (PoC): Simplifies installation by combining power and video through one cable.
- IP67 Weatherproof: Ensures reliable performance in all weather conditions.
- Wide Field of View: The 2.8 mm lens offers a broad viewing angle, perfect for wide-area coverage.
Product Quality and Performance
The DS-2CE72HFT-E is built to withstand the rigors of both indoor and outdoor environments with its durable construction and IP67 rating, ensuring long-term performance. Its advanced imaging technology guarantees high-quality footage in various lighting conditions, making it a robust choice for critical surveillance needs.
Specifications
- Resolution: 5 MP (2560 × 1944)
- Lens: Fixed 2.8 mm
- Field of View: Horizontal field of view: 85.5°
- Video Output: 5 MP @ 20 fps
- Ingress Protection: IP67, suitable for outdoor use
- Operating Conditions: -40°C to 60°C, humidity 90% or less (non-condensing)
Purpose of Use
Ideal for monitoring wide open spaces such as parking lots, public squares, and large retail environments where high-quality video and color detail are necessary for both identification and situational awareness.
How to Use
Mount the camera at a strategic location, connect it to a DVR via coaxial cable, and configure it through the DVR interface. PoC technology allows for streamlined power and video connections, making installation quicker and easier.
Supported OS/Application/Industries
This camera is highly versatile, suitable for a range of applications including residential, commercial, and industrial settings. It integrates seamlessly with existing Hikvision DVR systems, enhancing any security setup with minimal fuss.
Benefits & Compatibility
- Enhanced Night Vision: Ensures clear, color images in low-light situations without additional illumination.
- Cost-Efficient Installation: PoC reduces the need for multiple cables, lowering installation costs.
- Durable and Reliable: Designed to perform in harsh environmental conditions.
Warranty and FAQs
The camera comes with a standard two-year warranty, providing peace of mind and support. For more detailed information and FAQs, please visit our website or contact customer service.
Packaging/Weight/Dimension
- Package Contents: Camera, mounting screws, user manual.
- Weight: Approximately 350 grams.
- Dimensions: 110 mm × 93.2 mm.
Shop Today & Receive Your Delivery Across the UAE!
Order your Hikvision DS-2CE72HFT-E today for fast, reliable delivery throughout the UAE. Enhance your security with cutting-edge technology.
Best Price Guarantee
We offer competitive pricing on all our Hikvision products. Find a lower price elsewhere? We'll match it.
After Sales Support
Our expert team is available to provide support and address any queries or concerns you may have after your purchase.
Request for Customer Reviews and Testimonials
We encourage you to share your experience with the DS-2CE72HFT-E to help us improve our service and assist future customers in making informed decisions.
Stock Availability
Please contact our sales team to confirm the availability of the DS-2CE72HFT-E before placing your order. This product is typically available within 10-15 working days from the date of order confirmation.
Get in Touch
For additional information or to resolve any questions, please contact our customer support team. We are committed to ensuring you have all the resources you need for a successful installation and operation.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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