NEOTECH
Hikvision DS-2CE72KF0T-FS 3K ColorVu Audio Fixed Turret Camera
Hikvision DS-2CE72KF0T-FS 3K ColorVu Audio Fixed Turret Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your security system with Hikvision's DS-2CE72KF0T-FS, featuring 3K video and integrated audio for comprehensive surveillance coverage. Discover the benefits today!
Overview
The Hikvision DS-2CE72KF0T-FS integrates high-definition video and audio recording capabilities, providing a comprehensive surveillance solution. Equipped with 3K ColorVu technology, this camera delivers vivid, full-color imagery around the clock, making it ideal for monitoring areas where audio and visual details are crucial.
Product Description
The Hikvision DS-2CE72KF0T-FS Turret Camera is designed to offer superior surveillance by capturing high-resolution 3K video and clear audio simultaneously. This model comes with built-in microphones that allow for sound recording within a specific range, enhancing the security monitoring experience. The camera's ColorVu technology ensures bright, color-accurate video, even in low-light conditions, thanks to its advanced lens and sensors paired with supplemental lighting.
Key Features
- 3K High-Resolution Video: Provides crisp, detailed images for accurate monitoring and identification.
- Built-in Audio Recording: Captures clear sound, adding an additional layer of security.
- ColorVu Technology: Ensures vibrant, true-to-life colors day and night.
- IP67 Weatherproof: Suitable for both indoor and outdoor environments, resistant to harsh weather conditions.
- Enhanced Night Vision: Offers reliable video surveillance even in ultra-low-light scenarios.
Product Quality and Performance
The DS-2CE72KF0T-FS is built with durability and reliability in mind. It undergoes rigorous testing to ensure it meets the highest standards of performance, suitable for both residential and commercial applications.
Specifications
- Resolution: 5 MP (2960 × 1665)
- Lens: Fixed 2.8 mm, providing a wide field of view
- Field of View: Horizontal FOV: 98.4°, Vertical FOV: 51.2°
- Audio: Integrated microphone for clear audio recording
- Video Output: Switchable TVI/AHD/CVI/CVBS
- Ingress Protection: IP67 rated for dust and water resistance
- Operating Conditions: -40°C to 60°C, humidity 90% or less (non-condensing)
Purpose of Use
This camera is particularly useful in settings where audio evidence is as important as visual, such as retail environments, entryways, and areas where transactions occur. The inclusion of audio helps to provide a fuller picture of events, aiding in conflict resolution and investigations.
How to Use
Easily integrate this camera into your existing security system. Mount it at strategic points, connect it to your DVR via coaxial cable, and configure the settings through the DVR interface. Ensure the camera's microphone is unobstructed to capture sound effectively.
Supported OS/Application/Industries
Ideal for a broad range of applications, including but not limited to residential complexes, retail stores, offices, and schools. It supports various DVR systems that accommodate HD-TVI technology.
Benefits & Compatibility
- Dual Functionality: Combines video and audio surveillance, enhancing overall security monitoring.
- Cost-Effective: Reduces the need for separate audio recording equipment.
- Comprehensive Coverage: Wide-angle lens and audio capture expand surveillance coverage effectively.
Warranty and FAQs
Comes with a two-year warranty. For further assistance and FAQs, visit our customer service section or contact our support directly.
Packaging/Weight/Dimension
- Package Contents: Camera, mounting hardware, installation guide.
- Weight: Approximately 350 grams.
- Dimensions: 110 mm × 93 mm.
Shop Today & Receive Your Delivery Across the UAE!
Order the Hikvision DS-2CE72KF0T-FS now for swift delivery throughout the UAE. Enhance your surveillance system with advanced audio and video capabilities.
Best Price Guarantee
We offer competitive pricing on our Hikvision cameras. Find a lower price elsewhere? We'll match it.
After Sales Support
Our dedicated after-sales support team is here to assist with any queries or issues, ensuring a seamless experience with your new camera.
Request for Customer Reviews and Testimonials
Your feedback matters to us. Please share your experience with the DS-2CE72KF0T-FS to help us improve and inform others.
Stock Availability
Check with our sales team for the current stock availability before placing your order to ensure prompt delivery. This model is generally available within 10-15 working days from order confirmation.
Get in Touch
For more details or to address any concerns, contact our customer support team. We are committed to providing the best service and support.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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