NEOTECH
Hikvision DS-2CD2526G2-IS 2 MP Acusense Built-in Mic Fixed Mini Dome Network Camera
Hikvision DS-2CD2526G2-IS 2 MP Acusense Built-in Mic Fixed Mini Dome Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your security with the Hikvision DS-2CD2526G2-IS Mini Dome Camera. Features 2 MP resolution, AcuSense technology, and built-in microphone for enhanced surveillance. Shop now!
Overview:
The Hikvision DS-2CD2526G2-IS Mini Dome Network Camera is engineered to enhance security across various environments. Featuring 2 MP resolution, AcuSense technology, and a built-in microphone, this robust camera delivers superior surveillance capabilities, efficiently reducing false alarms.
Product Description:
The Hikvision DS-2CD2526G2-IS Mini Dome Camera combines high-resolution video, intelligent detection capabilities, and audio recording to provide comprehensive security coverage. Its 2 MP resolution ensures clear image quality, while the AcuSense technology distinguishes human and vehicle movements from other moving objects, enhancing the accuracy of security alerts.
Key Features:
- 2 Megapixel High-Resolution: Captures video in fine detail.
- Built-In Microphone: Provides audio recording capabilities for enhanced security monitoring.
- AcuSense Technology: Reduces false alarms by intelligently distinguishing between humans and vehicles from other moving objects.
- Weatherproof Design: Suitable for indoor and outdoor installations.
- Wide Dynamic Range (WDR): Delivers clear imaging even under varying light conditions.
Product Quality and Performance:
This Mini Dome Camera is designed for durability and reliability. It withstands various environmental conditions, ensuring consistent performance. The camera's advanced features allow for precise monitoring, making it an ideal choice for securing sensitive areas.
Specifications:
- Resolution: 2 MP
- Audio: Built-in microphone
- Video Compression: H.265+, which enhances storage and bandwidth efficiency
- Weatherproof: IP67-rated, suitable for outdoor use
- Operating Conditions: Designed to operate effectively in temperatures from -30°C to 60°C
Purpose of Use:
Ideal for applications requiring detailed video surveillance and audio recording, such as in retail, education, and corporate environments, where maintaining high security is crucial.
How to Use:
Mount the camera at strategic locations for optimal coverage. Connect to a compatible recording solution and configure settings through the network interface. Regular maintenance and firmware updates are recommended to ensure optimal performance and security.
Supported OS/Application/Industries:
The Hikvision DS-2CD2526G2-IS is compatible with various operating systems and applications, offering flexible integration into existing security systems. This makes it suitable for diverse industries including retail, education, and corporate security.
Benefits & Compatibility:
- Advanced Motion Detection: Minimizes false alarms, saving time and resources.
- Audio and Video Recording: Enhances security monitoring capabilities.
- Flexible Installation: Easy integration into different environments thanks to its compact design.
Warranty and FAQs:
Comes with a one-year warranty. For more information or support, please refer to our FAQ section or contact our customer service team.
Packaging/Weight/Dimension:
- Packaging: Comes securely packaged to prevent damage during transit.
- Weight: Approx. 500 grams.
- Dimensions: 110 mm x 85 mm.
Shop Today & Receive Your Delivery Across the UAE:
Order your Hikvision DS-2CD2526G2-IS today and take advantage of our quick and reliable delivery services across the UAE.
Best Price Guarantee:
We offer competitive pricing on our Hikvision DS-2CD2526G2-IS Mini Dome Camera. Find a lower price elsewhere? We'll match it.
After Sales Support:
We are committed to providing exceptional after-sales support to ensure your complete satisfaction with the Hikvision security products.
Request for Customer Reviews and Testimonials:
Your feedback is important! Please share your experience with the Hikvision DS-2CD2526G2-IS to help others make informed purchasing decisions.
Stock Availability:
Before placing your order, please contact us to confirm the availability of the Hikvision DS-2CD2526G2-IS Mini Dome Camera. The product can be available within 10-15 working days after your order confirmation.
Get in Touch:
For any inquiries or further information about the Hikvision DS-2CD2526G2-IS, please contact our expert team. We're here to help you enhance your security setup effectively.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Verify details with our sales team before making a purchase to ensure accuracy
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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