NEOTECH
Miele Front Load Washer WWD 120 WCS 8 kg
Miele Front Load Washer WWD 120 WCS 8 kg
Couldn't load pickup availability
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Miele WWD 120 WCS 8 kg Front Load Washer is designed to provide both efficiency and superior garment care. This washing machine combines Miele’s cutting-edge technology and sustainable practices to offer a powerful yet gentle washing experience, making it ideal for families, busy professionals, and anyone seeking a high-quality, environmentally friendly appliance.
Key Features
- ProfiEco Motor: Strong and economical, this motor delivers powerful performance with minimal noise and long-lasting durability.
- CapDosing: Convenient capsules offer the perfect solution for special fabrics requiring specific care, such as wool or silk.
- Express Wash: Quickly cleans lightly soiled garments in less than an hour, perfect for those in a hurry.
- WaterControl System (WCS): Monitors water intake with a sensor that stops the intake if a leak is detected, ensuring safety and preventing damage.
- EcoFeedback: Provides consumption forecasts and feedback on the energy and water used, promoting more conscious usage habits.
Product Quality and Performance
Miele appliances are renowned for their quality, precision, and durability. The WWD 120 WCS is no exception, built to last while offering features that ensure clothes come out clean and well cared for. Its energy-efficient design not only saves on utility costs but also contributes to a greener planet.
Specifications
- Dimensions: 596 mm (width) x 850 mm (height) x 636 mm (depth)
- Weight: Approximately 94 kg
- Capacity: 8 kg
- Spin Speed: Up to 1400 rpm, adjustable for less creasing and shorter drying times
- Energy Efficiency: Rated A+++, making it one of the most efficient models on the market
Purpose of Use
This washer is ideal for:
- Environmentally conscious households looking to reduce their energy and water consumption.
- Families needing a reliable, high-capacity machine to handle frequent loads.
- Individuals seeking advanced features for specific fabric care.
How to Use
- Setup: Ensure proper installation with leveled placement for optimal operation.
- Operation: Load the laundry, select the appropriate wash program and options based on the fabric type and soil level.
- Maintenance: Regularly clean the detergent drawer and door seal, and run a maintenance wash monthly.
- Troubleshooting: Refer to the user manual for solutions to common issues like error codes or the machine not starting.
Supported Applications
- Daily Laundry: Handles everyday clothes, towels, and bed linens efficiently.
- Specialty Fabrics: Uses CapDosing capsules for materials like silk, down, and sportswear.
- Eco-Washing: Features like EcoFeedback encourage energy-saving wash cycles.
Benefits & Compatibility
- Advanced Fabric Care: Protects and extends the life of garments with tailored programs.
- High Efficiency: Saves on water and energy costs while delivering exceptional cleaning results.
- User-Friendly Interface: Intuitive controls make operation simple for everyone in the household.
Warranty and FAQs
Comes with Miele’s comprehensive warranty. NEO Digital’s FAQ section provides further information on maximizing the efficiency and lifespan of the washing machine.
Delivery Services (UAE)
NEO Digital offers reliable and timely delivery across the UAE, along with expert installation services to ensure your machine is set up correctly.
After Sales Support
Our customer support team is available to assist with any operational questions or maintenance advice, ensuring you get the most out of your Miele WWD 120 WCS.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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