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NEOTECH

Terim 60X60 Ceramic Cooking Range, 6 Oven Function with Turbo Fan

Terim 60X60 Ceramic Cooking Range, 6 Oven Function with Turbo Fan

Regular price Dhs. 1,549.00 AED
Regular price Dhs. 1,599.00 AED Sale price Dhs. 1,549.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The Terim 60x60 Ceramic Cooking Range is designed for those who value precision and versatility in their cooking appliances. This range combines a sleek ceramic cooktop with a multifunctional oven, equipped with six cooking functions and a turbo fan to enhance your cooking experience. Whether you're baking, roasting, or simmering, this cooking range provides consistent and controlled heat distribution to achieve perfect culinary results.

Key Features

  • Ceramic Cooktop: Provides a smooth, easy-to-clean surface with rapid heat-up times and precise temperature control.
  • Six Oven Functions: Includes a variety of settings such as conventional heating, grilling, and fan-assisted cooking to cater to different cooking needs.
  • Turbo Fan: Ensures even heat distribution throughout the oven cavity, ideal for baking and roasting.
  • Large Oven Capacity: Offers ample space to cook multiple dishes simultaneously, perfect for family meals and entertaining.
  • Energy Efficiency: Designed to maximize energy use, reducing cooking time and lowering utility bills.

Product Quality and Performance

The Terim 60x60 Cooking Range is built with high-quality materials to ensure durability and reliability. Its advanced technology and innovative features provide enhanced cooking flexibility, making it an excellent choice for any modern kitchen.

Specifications

  • Dimensions: 60 cm x 60 cm, fitting comfortably in standard kitchen spaces.
  • Energy Rating: Efficient energy use with an A rating, minimizing environmental impact.
  • Color: Available in elegant finishes that complement any kitchen décor.
  • Material: Durable ceramic glass cooktop and robust stainless steel for the oven.

Purpose of Use

Ideal for:

  • Home chefs and culinary enthusiasts looking for a reliable and versatile cooking solution.
  • Families needing a robust appliance to handle daily cooking and special occasions.
  • Anyone upgrading their kitchen with appliances that combine style and functionality.

How to Use

  1. Setup: Ensure the range is correctly installed by a professional, with appropriate power connections.
  2. Operation: Select the desired cooktop element and adjust the temperature settings as needed. Choose from the oven's multiple functions for specific dishes.
  3. Maintenance: Clean the ceramic surface and interior oven regularly to maintain performance and appearance.
  4. Troubleshooting: Consult the user manual for common issues like uneven heating or element failures, and contact support if needed.

Supported Applications

  • Baking and Roasting: Utilize the turbo fan for even cooking and browning.
  • Grilling: Perfect for meats and vegetables, providing a healthy cooking method.
  • Simmering and Boiling: Precise temperature control on the cooktop for making sauces, boiling pasta, or simmering stews.

Benefits & Compatibility

  • Versatile Cooking Options: Meets all cooking needs from fast boiling to slow roasting.
  • Sleek Design: Enhances kitchen aesthetics with its modern look.
  • User-Friendly: Easy to use controls and straightforward maintenance.

Warranty and FAQs

Includes a comprehensive warranty that covers defects in materials and workmanship. NEO Digital’s FAQ section provides additional insights into care, features, and troubleshooting.

Delivery Services (UAE)

NEO Digital ensures fast and secure delivery across the UAE, along with professional installation options to ensure your cooking range is perfectly set up.

After Sales Support

Our customer service team is available to assist with any operational queries or concerns, ensuring you can fully utilize your Terim 60x60 Ceramic Cooking Range.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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