NEOTECH
Samsung 98" QN90A Neo QLED 4K Smart TV
Samsung 98" QN90A Neo QLED 4K Smart TV
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Introduction:
Introducing the Samsung 98" QN90A Neo QLED 4K Smart TV, a state-of-the-art television designed to elevate your home entertainment experience. With its stunning 4K resolution, vibrant Neo QLED colors, and advanced smart features, this TV offers a perfect blend of technology and entertainment. Whether you're watching your favorite movies, playing games, or streaming shows, the QN90A delivers exceptional picture quality and seamless connectivity.
Key Features:
- 4K Neo QLED Display: Enjoy vibrant colors, deep blacks, and sharp details with 4K Neo QLED technology, ensuring a stunning visual experience.
- Quantum HDR 32X: Experience deeper blacks, brighter whites, and a wider range of colors with Quantum HDR 32X.
- Neural Quantum Processor 4K: Upscale your content to 4K with the powerful Neural Quantum Processor 4K.
- Smart TV Features: Access a world of entertainment with built-in streaming apps, voice control, and smart home integration.
- Motion Xcelerator Turbo+: Smooth motion and reduced blur for a better viewing experience during fast-action scenes.
- Adaptive Picture: Automatically adjusts the picture based on the surrounding light for optimal viewing.
- Object Tracking Sound+: Immersive audio experience with Object Tracking Sound+ that follows the action on screen.
- Multi-View: Watch multiple contents simultaneously with Multi-View, perfect for multitasking.
- Infinity One Design: The sleek and minimalistic Infinity One design complements any decor, offering a premium look.
- SolarCell Remote: Eco-friendly SolarCell remote control that charges via indoor lighting or USB-C.
Product Quality and Performance:
The Samsung 98" QN90A Neo QLED 4K Smart TV is crafted with high-quality materials and advanced technology to ensure exceptional performance and durability. User testimonials highlight its stunning picture quality, vibrant colors, and seamless smart features.
Specifications:
- Screen Size: 98 inches
- Resolution: 4K Ultra-HD (3840 x 2160)
- Display Technology: Neo QLED
- HDR: Quantum HDR 32X
- Smart Features: Built-in streaming apps, voice control (Bixby, Alexa, Google Assistant), smart home integration
- Audio: Object Tracking Sound+, Dolby Atmos
- Connectivity: HDMI ports, USB ports, Ethernet, Wi-Fi, Bluetooth
- Dimensions (without stand): 2175.8 x 1247.6 x 54.9 mm
- Dimensions (with stand): 2175.8 x 1333.1 x 497.5 mm
- Weight: 75.8 kg
- Design: Infinity One Design
- Energy Efficiency: Eco-friendly components, energy-efficient operation
Purpose of Use:
The Samsung 98" QN90A Neo QLED 4K Smart TV is designed to provide an immersive and high-quality entertainment experience, ideal for watching movies, streaming shows, gaming, and more. Its advanced features and stunning visuals make it perfect for living rooms, home theaters, and entertainment spaces.
How to Use:
To set up your Samsung 98" QN90A Neo QLED 4K Smart TV, follow these steps:
- Unbox the TV and attach the stand if required, or mount it on the wall.
- Connect the TV to a power source and your home network via Wi-Fi or Ethernet.
- Follow the on-screen setup instructions to configure your TV and connect it to your streaming accounts.
- Use the remote control or voice commands to navigate through the smart features and enjoy your favorite content.
- Customize picture and sound settings to your preference for the best viewing experience.
Supported OS/Application/Industries:
The Samsung 98" QN90A Neo QLED 4K Smart TV is compatible with a wide range of streaming apps and smart home devices. It's suitable for residential use, providing entertainment for homes, apartments, and various living spaces.
Benefits & Compatibility:
- Enhanced Viewing: Enjoy a versatile and immersive viewing experience with stunning 4K resolution and vibrant Neo QLED colors.
- User-Friendly: Easy setup and intuitive smart features make it accessible for all users.
- Comprehensive Entertainment: Access a variety of streaming apps, games, and smart home controls for complete entertainment.
Warranty and FAQs:
The Samsung 98" QN90A Neo QLED 4K Smart TV comes with a one-year limited warranty. For common questions, visit our FAQ section on the Samsung website. For any issues, contact our customer support for assistance.
Delivery Services (MEA):
We offer reliable and prompt delivery services across the MEA region, including all major cities and countries. Our goal is to provide a swift and secure delivery experience for every customer.
After Sales Support:
Customer satisfaction is our top priority. We offer exceptional after-sales support to ensure you get the most out of your Samsung 98" QN90A Neo QLED 4K Smart TV.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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