NEOTECH
BOSCH FS 10 Kg Front Load
BOSCH FS 10 Kg Front Load
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Bosch FS 10 kg Front Load Washing Machine is crafted for high performance and convenience, perfectly suited for large households or those with significant laundry needs. This machine combines advanced washing technology, energy efficiency, and user-friendly features, offering a top-tier laundry solution.
Key Features
- Large 10 Kg Capacity: Ideal for families or for washing bulky items such as curtains and bedding.
- EcoSilence Drive™: Minimizes noise and maximizes energy efficiency without sacrificing cleaning power.
- SpeedPerfect: Reduces washing time by up to 65% while ensuring perfect wash results.
- ActiveWater™ Technology: Adjusts water consumption based on fabric type and load weight, reducing waste and costs.
- AllergyPlus Program: Designed specifically for allergy sufferers, removing allergens and irritants from fabrics.
- LED Display and Touch Control: Provides easy navigation and a sleek interface to manage all washing settings.
Product Quality and Performance
Built to the high standards Bosch is known for, this 10 kg washing machine is designed to last. It features durable materials and robust construction, ensuring it can handle frequent use. The advanced motor and washing technologies deliver consistent, outstanding results.
Specifications
- Dimensions: Standard dimensions fit most laundry room setups.
- Spin Speed: Up to 1400 RPM for effective moisture extraction.
- Energy Rating: A+++, the highest rating, for excellent energy efficiency.
- Installation Requirements: Requires standard plumbing and electrical connections. Professional installation recommended.
Purpose of Use
Ideal for:
- Large households requiring frequent and large laundry loads.
- Individuals or families looking for a quiet and energy-efficient washing solution.
- Those needing specialized wash settings for various fabric types and hygiene requirements.
How to Use
- Setup: Ensure installation meets the manufacturer's specifications for optimal performance.
- Operation: Load the washer, select the desired wash program, and start the machine using the intuitive controls.
- Maintenance: Regularly clean the detergent drawer and door seal, and check the filter to ensure efficient operation.
- Troubleshooting: Refer to the user manual or contact Bosch support for assistance with any operational issues.
Supported Applications
- Daily Washing: Handles everyday clothes efficiently.
- Heavy-Duty Washing: Suitable for bulky or heavily soiled items.
- Sensitive Wash Cycles: Provides gentle care for delicate fabrics.
Benefits & Compatibility
- Efficiency: Saves water and energy, reducing household expenses and environmental impact.
- Performance: Delivers excellent cleaning results, even at low temperatures.
- Convenience: Offers user-friendly features, including delayed start and reload function.
Warranty and FAQs
Comes with a comprehensive warranty covering parts and labor, affirming Bosch’s commitment to product quality and customer satisfaction. NEO Digital’s FAQ section provides additional tips for optimal use.
Delivery Services (UAE)
NEO Digital ensures prompt and secure delivery across the UAE, with professional installation services available to get your new washing machine up and running smoothly.
After Sales Support
Our customer service team is ready to assist with any questions or issues, ensuring you can fully utilize all features of your Bosch FS 10 kg Front Load Washing Machine.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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