NEOTECH
Hitachi RSX700GPUK0GBK 700ltr Side by Side Glass Refrigerator With Dispenser
Hitachi RSX700GPUK0GBK 700ltr Side by Side Glass Refrigerator With Dispenser
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Hitachi RSX700GPUK0GBK 700L Side-by-Side Glass Refrigerator with Dispenser combines luxury with functionality, offering a high-capacity, elegant appliance designed to meet the needs of modern, busy households. Its glass finish and built-in dispenser add a touch of sophistication while providing practical, user-friendly features.
Key Features
- 700L Capacity: Ample space for groceries, perfect for large families or those who enjoy entertaining.
- Water and Ice Dispenser: Convenient access to chilled water and ice, ideal for quick refreshments.
- Glass Finish: A sleek, modern look that enhances kitchen aesthetics and allows for easy cleaning.
- Energy Efficient: Equipped with eco-friendly technology to minimize power consumption and reduce utility bills.
- Advanced Cooling System: Ensures uniform temperature throughout the fridge and freezer, preserving food freshness and flavor.
- Touch Control Panel: Easy-to-use interface for adjusting temperatures and settings without opening the doors.
Product Quality and Performance
Hitachi is known for its durable and innovative appliances, and the RSX700GPUK0GBK is no exception. This model features robust construction and state-of-the-art technology that ensures efficient operation and longevity, making it a smart investment for any home.
Specifications
- Dimensions: Designed to fit standard spaces while offering significant internal capacity.
- Energy Rating: High energy efficiency rating, ensuring eco-friendly operation.
- Installation Requirements: Requires connection to a water line for the dispenser and standard electrical hookup.
- Noise Level: Operates quietly, suitable for use in open-plan or apartment living.
Purpose of Use
Ideal for:
- Families needing extensive refrigeration space and quick access to chilled beverages.
- Style-conscious homeowners looking for appliances that complement modern kitchen designs.
- Environmentally aware individuals seeking energy-efficient solutions for their homes.
How to Use
- Installation: Must be installed by a professional to ensure proper setup, especially for the water dispenser.
- Operation: Organize groceries with adjustable shelves and use the touch control panel to set the desired temperatures for both fridge and freezer.
- Maintenance: Regularly clean the glass surfaces and interior, and replace the water filter as recommended to maintain optimal performance.
- Troubleshooting: Consult the user manual for common issues like dispenser malfunctions or temperature inconsistencies.
Supported Applications
- Food Preservation: Offers precise temperature controls to keep perishable goods fresh longer.
- Beverage Cooling: Integrated dispenser provides immediate access to cold water and ice, enhancing convenience.
- Efficient Storage Solutions: Multiple compartments and adjustable shelving cater to different storage needs.
Benefits & Compatibility
- Aesthetic Appeal: Enhances the kitchen's look with its contemporary design and high-end finish.
- Functional Design: The side-by-side layout allows for easy access to both refrigerator and freezer sections.
- Convenience Features: Water and ice dispenser adds everyday practicality, especially for hydration and cooking needs.
Warranty and FAQs
Comes with a comprehensive warranty covering parts and labor, highlighting Hitachi’s commitment to customer satisfaction. NEO Digital’s FAQ section provides additional tips on care and usage.
Delivery Services (UAE)
NEO Digital offers reliable delivery and installation services across the UAE, ensuring your refrigerator is set up correctly and ready to use.
After Sales Support
Our customer service team is available to assist with any queries or concerns, ensuring you fully enjoy the benefits of your new Hitachi refrigerator
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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