NEOTECH
Sewoo LK-B30 Barcode Printer
Sewoo LK-B30 Barcode Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
Enhance Your Label Printing Capabilities with the Sewoo LK-B30 Barcode Printer
The Sewoo LK-B30 Barcode Printer is a robust and reliable solution designed for efficient label printing in retail, manufacturing, and logistics. With its high-speed printing capabilities and durable construction, the LK-B30 ensures you can handle all your barcode printing needs with ease, improving workflow and productivity.
Key Features
- High-Speed Printing: Capable of printing labels at speeds up to 6 inches per second, minimizing wait times and maximizing efficiency.
- Superior Print Quality: Offers a resolution of 203 DPI, ensuring clear and crisp barcode labels every time.
- Versatile Media Handling: Supports a wide range of media types and sizes, allowing for flexible label printing options.
- Easy Connectivity: Features multiple connectivity options including USB, Serial, and Ethernet, facilitating integration with various systems.
Product Quality and Performance
The Sewoo LK-B30 is built to perform:
- Reliability: Designed to withstand the demands of continuous printing in tough environments.
- Durability: Crafted with a rugged casing to protect against dust, debris, and handling in industrial settings.
- User Reviews: Consistently praised for its reliability, ease of use, and high-quality output.
Specifications
- Print Method: Direct Thermal/Thermal Transfer
- Resolution: 203 DPI
- Maximum Print Speed: 6 inches per second
- Maximum Print Width: 4 inches
- Interfaces: USB, Serial, Ethernet
- Dimensions: 252mm x 234mm x 331mm
- Weight: 2.8 kg
Purpose of Use
Ideal for applications in retail for price labeling, manufacturing for asset tracking, and logistics for shipping labels, the LK-B30 is designed to meet diverse industry needs with high efficiency and reliability.
How to Use
The LK-B30 is straightforward to set up and operate. It comes with complete instructions for initial setup, daily operation, and maintenance, ensuring smooth and continuous operation.
Supported OS/Application/Industries
- Operating Systems: Compatible with Windows, making it easy to integrate with existing software systems.
- Industries: Particularly suited for retail, manufacturing, and logistics sectors requiring reliable and efficient label printing.
Benefits & Compatibility
- Operational Efficiency: Improves operational workflows with fast printing speeds and dependable performance.
- Flexibility in Label Printing: Accommodates a variety of label sizes and types, providing businesses with multiple printing solutions.
Warranty and FAQs
- Warranty Information: Comes with a one-year warranty, offering support and service to ensure optimal performance.
- FAQs: An extensive FAQ section on NEO Digital helps address common issues and provides troubleshooting tips.
Delivery Services (UAE)
NEO Digital ensures reliable and timely delivery across the UAE, so your barcode printer is ready to go when you need it.
After Sales Support
Our expert support team is available to assist with any technical queries or issues, helping you get the most out of your Sewoo LK-B30 Barcode Printer.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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