NEOTECH
KitchenAid 5KFP0719 1.7 L Food Processor
KitchenAid 5KFP0719 1.7 L Food Processor
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The KitchenAid 5KFP0719 1.7 L Food Processor is a compact yet powerful tool designed to handle a variety of food preparation tasks with ease. Perfect for both novice cooks and experienced chefs, this food processor combines efficiency, versatility, and sleek design to assist in everything from chopping vegetables to kneading dough.
Key Features
- 1.7 Liter Capacity: Ideal size for everyday meal prep, accommodating large quantities of ingredients.
- Multi-purpose Blades: Comes with sharp, durable blades that can chop, slice, and shred with precision.
- 3 Speed Options: Includes high, low, and pulse settings to provide control over texture and consistency.
- Easy to Assemble: Designed with a twist-free, one-click bowl assembly and latched lid for simple setup and use.
- Dishwasher Safe Parts: All removable parts are dishwasher safe, making cleanup quick and hassle-free.
Product Quality and Performance
Built with the quality craftsmanship KitchenAid is known for, the 5KFP0719 Food Processor is durable and reliable. Its robust motor and sharp blades handle a variety of ingredients efficiently, ensuring consistent results whether you're preparing a quick salsa or a complex pastry dough.
Specifications
- Dimensions: Compact footprint to fit comfortably on any countertop.
- Weight: Lightweight design for easy handling and storage.
- Material: Constructed with high-quality plastic and stainless steel for durability and a clean aesthetic.
- Color Options: Available in various colors to match any kitchen décor.
Purpose of Use
Ideal for:
- Home cooks who need a versatile appliance for daily food preparation tasks.
- Small families or individuals in apartments with limited kitchen space.
- Anyone looking to reduce manual food prep time and effort.
How to Use
- Setup: Attach the bowl to the base and select the appropriate blade or disc.
- Operation: Add ingredients, secure the lid, and choose the speed setting to process the food to your desired consistency.
- Maintenance: After use, disassemble and wash the bowl and blades. Most components are dishwasher safe.
- Troubleshooting: If the processor does not start, ensure the bowl and lid are correctly locked in place. Refer to the user manual for more detailed solutions.
Supported Applications
- Chopping and Grinding: Efficient for preparing vegetables, nuts, and other solid ingredients.
- Kneading: Comes with a dough blade suitable for making bread, pizza bases, and pastries.
- Pureeing: Perfect for creating smooth sauces, soups, and baby food.
Benefits & Compatibility
- Efficient Meal Preparation: Saves time and effort in the kitchen with fast, consistent results.
- Space-Saving Design: Compact enough not to overwhelm your countertop, while still being versatile.
- Ease of Use: Simple assembly, operation, and cleaning streamline your cooking experience.
Warranty and FAQs
Includes a full warranty covering defects in materials and workmanship. NEO Digital’s FAQ section provides additional information on usage, care, and troubleshooting tips.
Delivery Services (UAE)
NEO Digital ensures prompt delivery across the UAE, with options for setup assistance to get you up and running immediately.
After Sales Support
Our customer service team is available to assist with any operational questions or maintenance concerns, ensuring you can fully utilize the capabilities of your KitchenAid Food Processor.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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