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NEOTECH

Samsung Bottom Mount Refrigerator with Metal Cooling

Samsung Bottom Mount Refrigerator with Metal Cooling

Regular price Dhs. 3,299.00 AED
Regular price Dhs. 3,349.00 AED Sale price Dhs. 3,299.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The Samsung Bottom Mount Refrigerator with Metal Cooling is designed for those who prioritize food preservation, energy efficiency, and innovative design. This refrigerator offers advanced metal cooling technology that maintains an optimal internal temperature, ensuring your food stays fresher longer. With its sleek design and user-friendly features, it integrates seamlessly into any modern kitchen.

Key Features

  • Metal Cooling Technology: Maintains consistent temperature throughout the refrigerator, enhancing food preservation and reducing energy waste.
  • Bottom Freezer Design: Provides easier access to refrigerator items at eye level, improving usability and convenience.
  • High-Efficiency LED Lighting: Brightly illuminates every corner of the refrigerator, making food items easily visible and accessible.
  • Adjustable Shelves: Offers flexible storage options to accommodate groceries of various sizes and shapes.
  • Energy Star Certified: Ensures high energy efficiency, lowering monthly electricity bills and minimizing environmental impact.
  • Digital Inverter Technology: Automatically adjusts the compressor speed in response to cooling demand, prolonging appliance life and reducing noise.

Product Quality and Performance

Samsung is renowned for its high-quality appliances that combine style with functionality. The bottom mount refrigerator with metal cooling is built to offer reliable, long-lasting performance while providing state-of-the-art features that help keep your food fresher, longer.

Specifications

  • Capacity: Offers ample space for all your refrigeration needs, ideal for families or culinary enthusiasts.
  • Dimensions: Fits standard kitchen spaces comfortably.
  • Installation Requirements: Freestanding design for easy installation and versatility in kitchen placement.
  • Color and Finish: Available in various finishes to match your kitchen décor.

Purpose of Use

Ideal for:

  • Households seeking a high-performance refrigerator that maximizes food freshness and energy efficiency.
  • Kitchens where frequent use requires durable, reliable cooling technology.
  • Users who appreciate modern design and advanced technological features in their appliances.

How to Use

  1. Installation: Place the refrigerator in a suitable location, ensuring proper ventilation and access to a power outlet.
  2. Operation: Adjust the settings using the digital control panel to suit your storage needs.
  3. Maintenance: Regularly clean the interior and exterior surfaces, check door seals, and defrost as necessary to maintain optimal performance.
  4. Troubleshooting: Refer to the user manual or Samsung’s customer support for assistance with any operational issues.

Supported Applications

  • Everyday Freshness: Ideal for maintaining the freshness and quality of daily groceries.
  • Specialized Storage: Equipped with various compartments for meats, cheeses, vegetables, and beverages.
  • Energy-Saving Operation: Energy Star certification and digital inverter technology help reduce overall energy consumption.

Benefits & Compatibility

  • Enhanced Food Preservation: Metal cooling technology helps keep perishable foods fresh and nutritious.
  • Convenient Design: Bottom freezer allows for better organization and easier access to frozen foods.
  • Sustainable Operation: Energy-efficient features support a lower carbon footprint.

Warranty and FAQs

Includes a manufacturer’s warranty that covers major components and labor, ensuring peace of mind. NEO Digital’s FAQ section offers additional tips on maximizing the efficiency and lifespan of your refrigerator.

Delivery Services (UAE)

NEO Digital provides prompt and careful delivery across the UAE, ensuring that your new refrigerator is installed and ready for use without hassle.

After Sales Support

Our expert customer service team is ready to assist with any questions or concerns about the features or operation of your Samsung refrigerator, helping you enjoy all the benefits it has to offer.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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