NEOTECH
Sony a6400 Mirrorless Camera with 16-50mm Lens, Black
Sony a6400 Mirrorless Camera with 16-50mm Lens, Black
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
verview
The Sony a6400 Mirrorless Camera paired with a 16-50mm lens offers an outstanding combination of compact size, high performance, and versatility. Known for its fast autofocus system and superb image quality, the a6400 is ideal for both budding photographers and seasoned pros looking to capture top-notch photos and videos in a variety of settings.
Key Features
- 24.2MP APS-C Sensor: Delivers stunning detail and clarity in images, even in low light.
- Fast Hybrid AF System: Features 425 phase-detection AF points and real-time tracking for sharp focus even on fast-moving subjects.
- 180-degree Tiltable LCD: Makes it easy to shoot selfies and high-angle shots.
- 4K Video Recording: Captures professional-quality video with full pixel readout and no pixel binning.
- Built-in Wi-Fi and NFC: Offers convenient sharing and remote control capabilities.
- Compact 16-50mm Lens: A versatile zoom range perfect for landscapes, portraits, and everyday shots.
- 11 fps Continuous Shooting: Great for action shots with minimal motion blur.
- Weather-Sealed Construction: Ensures durability and performance even in challenging weather conditions.
Product Quality and Performance
The Sony a6400 is engineered for durability and sustained performance. Its robust build quality is suitable for demanding environments, while its cutting-edge imaging technology ensures exceptional photo and video quality. The included 16-50mm lens provides a flexible zoom range and maintains image sharpness and integrity across all focal lengths.
Specifications
- Sensor Type: APS-C sized (23.5 x 15.6 mm) Exmor CMOS sensor
- Lens Compatibility: Sony E-mount lenses
- Viewfinder: XGA OLED Tru-Finder
- ISO Sensitivity: 100-32000 (expandable to 102400 for still images)
- Connectivity: Wi-Fi, NFC, and Bluetooth for easy connection and file sharing
- Weight: Approximately 403 g (with battery and memory card)
Purpose of Use
Ideal for:
- Enthusiasts and professionals looking for a reliable and versatile camera for both photography and videography.
- Content creators and vloggers needing a high-quality camera with advanced video capabilities.
- Travelers and adventurers seeking a lightweight and compact camera for on-the-go shooting.
How to Use
- Setup: Attach the 16-50mm lens, charge the battery, and insert a memory card.
- Shooting: Utilize the tiltable LCD screen to compose your shots from various angles. Select the appropriate mode (Auto, Aperture Priority, Shutter Priority, Manual) based on your shooting requirements.
- Connectivity: Use the built-in Wi-Fi or NFC to connect your camera to a smartphone for easy sharing or to use your phone as a remote to control the camera.
- Maintenance: Regularly clean the sensor and lens, check for firmware updates, and ensure your camera is stored in a dry and safe environment.
Supported Accessories
- Extra Batteries: Extend your shooting time with additional batteries.
- Camera Bags: Protect your camera and lens while traveling.
- Tripods: Stabilize your shots, especially in low light or when recording video.
- Microphones: Enhance audio quality for video recordings with external microphones.
Benefits & Compatibility
- Versatility: Equally capable in photo and video settings, with features suitable for a variety of photographic styles.
- Portability: Compact and lightweight, making it easy to carry without sacrificing functionality.
- User-Friendly Interface: Intuitive controls and customizable buttons allow for easy operation and quick adjustments.
Warranty and FAQs
Comes with a standard manufacturer’s warranty that covers defects. NEO Digital’s FAQ section provides helpful tips and troubleshooting advice for common issues.
Delivery Services (UAE)
NEO Digital offers reliable, fast delivery across the UAE, ensuring that your Sony a6400 arrives quickly and ready for action.
After Sales Support
Our customer service team is available to assist with any questions about setting up or using your Sony a6400, ensuring you get the most out of your new camera.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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