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NEOTECH

Samsung 43" LS05 The Sero QLED Smart TV

Samsung 43" LS05 The Sero QLED Smart TV

Regular price Dhs. 4,730.00 AED
Regular price Dhs. 4,780.00 AED Sale price Dhs. 4,730.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Introduction:

Introducing the Samsung 43" LS05 The Sero QLED Smart TV, a revolutionary TV that redefines the way you watch and interact with content. With its unique rotating screen, stunning 4K resolution, and advanced smart features, The Sero offers an unparalleled viewing experience, perfect for both landscape and portrait modes.

Key Features:

  • Rotating Screen: The Sero's innovative design allows you to rotate the screen between landscape and portrait modes, perfect for viewing social media, videos, and mobile content.
  • 4K QLED Display: Enjoy vibrant colors and sharp details with 4K QLED technology, ensuring a stunning visual experience.
  • Quantum HDR: Experience deeper blacks, brighter whites, and a wider range of colors with Quantum HDR.
  • Smart TV Features: Access a world of entertainment with built-in streaming apps, voice control, and smart home integration.
  • Mobile Connectivity: Seamlessly connect your smartphone to The Sero and mirror your content with ease.
  • Adaptive Sound: The Sero adjusts audio settings based on the content you're watching for an optimized sound experience.
  • Ambient Mode+: Transform your TV into a beautiful display when not in use, showcasing photos, art, or useful information.
  • Dolby Digital Plus Sound: Enjoy rich, immersive audio with Dolby Digital Plus.
  • Modern Design: The sleek and stylish design complements any space, with a stand that ensures stability whether in landscape or portrait mode.

Product Quality and Performance:

The Samsung 43" LS05 The Sero QLED Smart TV is crafted with high-quality materials and cutting-edge technology to ensure exceptional performance and durability. User testimonials highlight its unique rotating screen, stunning picture quality, and seamless smart features.

Specifications:

  • Screen Size: 43 inches
  • Resolution: 4K Ultra-HD (3840 x 2160)
  • Display Technology: QLED
  • HDR: Quantum HDR
  • Smart Features: Built-in streaming apps, voice control (Bixby, Alexa, Google Assistant), smart home integration
  • Audio: Dolby Digital Plus, 4.1ch 60W speakers
  • Connectivity: HDMI ports, USB ports, Ethernet, Wi-Fi, Bluetooth
  • Dimensions (Landscape): 564.7 x 1200.0 x 327.0 mm
  • Dimensions (Portrait): 564.7 x 1052.9 x 327.0 mm
  • Weight: 33.3 kg
  • Design: Rotating screen with stable stand
  • Energy Efficiency: Eco-friendly components, energy-efficient operation

Purpose of Use:

The Samsung 43" LS05 The Sero QLED Smart TV is designed to provide versatile entertainment options, ideal for social media enthusiasts, gamers, and anyone looking to integrate their mobile content with their TV. Its unique rotating screen and advanced features make it perfect for modern living spaces and creative environments.

How to Use:

To set up your Samsung 43" LS05 The Sero QLED Smart TV, follow these steps:

  1. Unbox the TV and assemble the stand if required.
  2. Connect the TV to a power source and your home network via Wi-Fi or Ethernet.
  3. Follow the on-screen setup instructions to configure your TV and connect it to your streaming accounts.
  4. Use the remote control or voice commands to navigate through the smart features and enjoy your favorite content.
  5. Rotate the screen to switch between landscape and portrait modes as needed.

Supported OS/Application/Industries:

The Samsung 43" LS05 The Sero QLED Smart TV is compatible with a wide range of streaming apps and smart home devices. It's suitable for residential use, providing entertainment for homes, apartments, and creative spaces.

Benefits & Compatibility:

  • Enhanced Viewing: Enjoy a versatile and immersive viewing experience with the rotating screen and stunning 4K resolution.
  • User-Friendly: Easy setup and intuitive smart features make it accessible for all users.
  • Versatile Entertainment: Access a variety of streaming apps, games, and smart home controls for comprehensive entertainment.

Warranty and FAQs:

The Samsung 43" LS05 The Sero QLED Smart TV comes with a one-year limited warranty. For common questions, visit our FAQ section on the Samsung website. For any issues, contact our customer support for assistance.

Delivery Services (MEA):

We offer reliable and prompt delivery services across the MEA region, including all major cities and countries. Our goal is to provide a swift and secure delivery experience for every customer.

After Sales Support:

Customer satisfaction is our top priority. We offer exceptional after-sales support to ensure you get the most out of your Samsung 43" LS05 The Sero QLED Smart TV.

 

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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