Skip to product information
1 of 3

NEOTECH

Terim 7 Kg Washer, 1000 rpm, 49 Ltr Drum white

Terim 7 Kg Washer, 1000 rpm, 49 Ltr Drum white

Regular price Dhs. 899.00 AED
Regular price Dhs. 950.00 AED Sale price Dhs. 899.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The Terim 7 Kg Washer combines efficiency and practicality, making it an excellent choice for managing daily laundry chores. With a 1000 RPM spin speed and a 49-liter drum, this washer ensures thorough cleaning and effective moisture removal, making it suitable for small to medium-sized households. Its sleek white design and user-friendly features provide both functionality and style to any home.

Key Features

  • 7 Kg Capacity: Perfect for small families or couples, accommodating a week's worth of laundry easily.
  • 1000 RPM Spin Speed: Helps reduce drying time by efficiently extracting water from clothes.
  • Multiple Wash Programs: Equipped with various settings to handle different fabric types and soil levels, including delicate, quick wash, and eco modes.
  • Energy Efficient: Rated for its energy-saving capabilities, helping to lower utility bills and environmental impact.
  • LED Display: Provides clear and convenient control over wash settings, enhancing user interaction.

Product Quality and Performance

Terim is known for delivering reliable and durable appliances. This washer is built to offer consistent performance, featuring robust construction and advanced washing technologies that ensure clean and well-cared-for laundry with every cycle.

Specifications

  • Dimensions: Compact design fits easily in smaller laundry rooms or under counters.
  • Weight: Sturdy build, designed to remain stable during high-speed spins.
  • Material: Made with high-quality components that are designed for long-lasting use.
  • Color: Classic white, easily fitting into various home decor styles.

Purpose of Use

Ideal for:

  • Urban apartments or homes with limited space.
  • Small families or individuals who need a dependable washing solution.
  • Eco-conscious consumers looking for an energy-efficient appliance.

How to Use

  1. Setup: Ensure the washer is correctly installed, ideally by a professional, to maintain warranty and ensure safety.
  2. Operation: Load the laundry, add detergent, select the desired wash program from the LED display, and start the washing cycle.
  3. Maintenance: Regularly clean the detergent drawer and door seal to prevent mildew and odors. Check the drum and filters monthly.
  4. Troubleshooting: If the washer does not operate as expected, consult the user manual for basic troubleshooting or contact customer support for assistance.

Supported Applications

  • Daily Laundry: Capable of handling everyday clothes, bed linens, and towels.
  • Specialty Cycles: Includes settings for sports clothes, heavy-duty items, and delicate fabrics.
  • Quick Wash Options: Ideal for lightly soiled clothes or when you're short on time.

Benefits & Compatibility

  • Space-Saving Design: Ideal for smaller living spaces without sacrificing performance.
  • Customizable Washing: Adaptable settings ensure clothes are cleaned gently yet thoroughly.
  • Ease of Use: Simple controls and clear instructions make it accessible to all users.

Warranty and FAQs

Includes a comprehensive warranty that covers functional parts and labor. NEO Digital’s FAQ section provides insights on care, best practices, and troubleshooting tips.

Delivery Services (UAE)

NEO Digital ensures safe and efficient delivery across the UAE, with options for professional installation to get your appliance up and running smoothly.

After Sales Support

Our customer service team is available to assist with any operational queries or issues, ensuring you can fully utilize the features of your Terim 7 Kg Washer.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

View full details

Customer Reviews

Be the first to write a review
0%
(0)
0%
(0)
0%
(0)
0%
(0)
0%
(0)

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

  • Barcode Scanner

    QuickScan

    the Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.

    Barcode Scanner 
  •  Zebra GK-420T

    GK420T

    Zebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.

    Barcode Printer 
  • Mobile Printer

    LKP43

    Sewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.

    Mobile Printer 
  • U220B

    Epson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.

    Receipt Printer 
1 of 4