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NEOTECH

Nutricook NC-SP204K 6 Ltrs Smart Pot 2, Black

Nutricook NC-SP204K 6 Ltrs Smart Pot 2, Black

Regular price Dhs. 469.00 AED
Regular price Dhs. 529.00 AED Sale price Dhs. 469.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The Nutricook Smart Pot 2 6L is a versatile and efficient multi-cooker designed to simplify meal preparation. Whether you're short on time or love experimenting with new recipes, this smart cooker can pressure cook, slow cook, sauté, steam, and much more, all while preserving nutrients and flavors.

Key Features

  • Multiple Cooking Modes: Includes 11 one-touch cooking presets for meats, stews, chili, rice, yogurt, and more.
  • Large Capacity: 6 liters, ideal for families or meal prepping for the week.
  • Digital Display: Easy-to-read interface shows cooking times and modes at a glance.
  • Delay Start Timer: Schedule cooking up to 24 hours in advance for added convenience.
  • Safety Features: Equipped with over 10 safety mechanisms, including lid lock, pressure control, and temperature monitoring to ensure safe operation every time.

Product Quality and Performance

Built with quality materials and advanced technology, the Nutricook Smart Pot 2 is designed for durability and reliability. Its smart features allow for precise cooking, ensuring dishes are cooked perfectly every time. The pot is easy to clean, with a dishwasher-safe inner pot and a sleek exterior that wipes down quickly.

Specifications

  • Dimensions: 32 cm x 32 cm x 31 cm
  • Weight: Approximately 5 kg
  • Power: 1000 Watts
  • Capacity: 6 liters
  • Material: Stainless steel inner pot, sturdy plastic housing
  • Color: Black

Purpose of Use

Ideal for:

  • Busy professionals or families looking for quick, nutritious meals with minimal effort.
  • Home chefs who enjoy experimenting with a variety of cooking methods.
  • Those seeking an all-in-one appliance to reduce kitchen clutter.

How to Use

  1. Setup: Place the inner pot in the cooker, add ingredients, and secure the lid.
  2. Operation: Select the desired cooking program using the digital control panel. Adjust time and pressure levels as needed.
  3. Maintenance: After cooking, release the pressure according to the manual, then remove the pot for cleaning. The inner pot and lid are dishwasher safe.
  4. Troubleshooting: Refer to the manual for instructions on resolving issues like error codes or problems with pressure levels.

Supported Applications

  • Pressure Cooking: Reduces cooking time while retaining more nutrients.
  • Slow Cooking: Perfect for tenderizing meats and developing flavors over several hours.
  • Sauté/Searing: Convenient for browning meats or sautéing vegetables before slow cooking.
  • Steaming: Ideal for vegetables and seafood, preserving vitamins and minerals.
  • Yogurt Making: Ferment yogurt easily with precise temperature control.

Benefits & Compatibility

  • Time-Saving: Quick cooking presets and easy setup reduce time spent in the kitchen.
  • Nutritional Benefits: Cooking methods that preserve or enhance nutrient content.
  • Versatility: Replaces several appliances, making it a cost-effective addition to any kitchen.

Warranty and FAQs

Includes a 1-year warranty covering manufacturing defects. NEO Digital's FAQ section provides detailed support for using and maximizing the Nutricook Smart Pot 2.

Delivery Services (UAE)

NEO Digital offers fast and secure delivery throughout the UAE, ensuring that your Nutricook arrives ready to start cooking.

After Sales Support

Our customer support team is available to answer any questions or assist with any issues, ensuring you can fully utilize the features of your Nutricook Smart Pot 2.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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