NEOTECH
BLACK+DECKER 1500W 3-in-1 Meat Mincer/Grinder/Sausage Maker
BLACK+DECKER 1500W 3-in-1 Meat Mincer/Grinder/Sausage Maker
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The BLACK+DECKER 1500W 3-in-1 Meat Mincer/Grinder/Sausage Maker is a powerful and versatile kitchen appliance designed to handle a variety of food preparation tasks. With its robust 1500-watt motor, this machine can grind through meats, vegetables, and other ingredients with ease, making it an essential tool for any home chef wanting to elevate their culinary creations.
Key Features
- Powerful Motor: A 1500-watt motor ensures efficient and fast grinding.
- Multi-functionality: Functions as a meat mincer, grinder, and sausage maker, offering multiple uses in one device.
- High-quality Components: Durable stainless steel blades and plates provide consistent results and long-lasting performance.
- Variable Speed Settings: Adjust speed to suit different types of ingredients, ensuring perfect texture every time.
- Attachments Included: Comes with various attachments for grinding different meats and stuffing sausages, plus a kibbeh attachment for specialized dishes.
Product Quality and Performance
Constructed with high-quality materials and engineered to last, the BLACK+DECKER 3-in-1 appliance provides reliable functionality and robust performance. Its powerful motor and precision grinding capabilities ensure that it can tackle even the toughest meats and ingredients, delivering professional-grade results.
Specifications
- Dimensions: Compact enough to fit on most kitchen counters but powerful enough to handle large quantities of food.
- Weight: Sturdy yet manageable, designed to stay stable during operation.
- Material: Stainless steel and high-grade plastic components for durability and easy cleaning.
- Capacity: Suitable for handling large batches of meat and other ingredients efficiently.
Purpose of Use
Ideal for:
- Home cooks looking to make homemade sausages, ground meat, or specialty dishes like kibbeh.
- Families wanting to control the quality of their food by grinding their own fresh ingredients.
- Culinary enthusiasts interested in expanding their cooking techniques and recipes.
How to Use
- Setup: Assemble the device according to the instruction manual, attaching the appropriate grinding plate or sausage stuffing tube.
- Operation: Cut the meat or other ingredients into chunks that fit the feeder tube, switch on the device, and feed the ingredients into the grinder.
- Cleaning and Maintenance: Disassemble the removable parts and wash them immediately after use to avoid residue build-up. Dry thoroughly before reassembling.
- Troubleshooting: If the machine clogs or jams, turn it off and clear the passage according to the instructions provided in the manual.
Supported Applications
- Meat Grinding: Ideal for making hamburger patties, meatballs, or fillings for tacos and pasta.
- Sausage Making: Perfect for creating custom sausage blends with desired seasonings and ingredients.
- Kibbeh and More: Utilize the kibbeh attachment for Middle Eastern dishes or experiment with other recipes.
Benefits & Compatibility
- Versatility: Multiple functions reduce the need for separate appliances, saving space and money.
- Quality Control: Provides control over the ingredients and texture of your food, enhancing taste and nutrition.
- Ease of Use: User-friendly design and clear instructions make it accessible to cooks of all skill levels.
Warranty and FAQs
Includes a comprehensive warranty that assures quality and reliability. NEO Digital’s FAQ section offers tips on getting the most from your appliance and troubleshooting common issues.
Delivery Services (UAE)
NEO Digital offers prompt delivery throughout the UAE, ensuring that your appliance arrives safely and is ready to use.
After Sales Support
Our customer service team is available to provide assistance with setup, usage, or maintenance questions, ensuring you can fully utilize the capabilities of your BLACK+DECKER 3-in-1 Meat Mincer/Grinder/Sausage Maker.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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