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NEOTECH

Receipt Printer - Gainscha GA-E200I

Receipt Printer - Gainscha GA-E200I

Regular price Dhs. 485.00 AED
Regular price Dhs. 580.00 AED Sale price Dhs. 485.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview: Explore the versatile GA-E200I Thermal Receipt Printer, featuring high-speed printing, barcode support, and compatibility with various industries.

Description:

Use in Applications:

  1. Retail Receipt Printing: Perfect for point-of-sale (POS) in retail stores, ensuring rapid, accurate transaction records.
  2. Logistics and Labeling: Reliable for printing barcode labels and tracking information in logistics and shipping.
  3. Healthcare Documentation: Used for patient wristbands and prescription labels, aiding organized record-keeping in healthcare.
  4. Ticketing Systems: Facilitates quick and clear ticket issuance in ticketing systems for events and transportation.
  5. Hospitality and Food Service: Ideal for restaurants, cafes, and hotels to print bills and kitchen order tickets efficiently.
  6. E-commerce and Online Orders: Integral in warehouses for generating packing slips and order details in the e-commerce industry.
  7. Self-Service and Kiosks: Commonly integrated into self-service kiosks at airports, museums, and public spaces.
  8. Banking and Financial Transactions: Used for transaction receipts and account statements in banks.
  9. Mobile Sales and Delivery: Enables on-site receipt generation for mobile sales and delivery services.
  10. Events and Ticketing: Ensures secure ticket validation at events, concerts, and conferences.
  11. Lottery and Gaming Systems: Printing tickets and vouchers in gaming establishments.

Key Features:

  • 200mm/s printing speed, upgradable to 250mm/s.
  • ESC/POS standard mode-based printing protocol.
  • Supports CODE128, QRCODE, and other barcode printing.
  • Character enlargement, rotation, inversion, and paper-end reprint functions.
  • Equipped with USB, Ethernet, RJ11 cash box communication interface.
  • Suitable for restaurants, takeout orders, stores, supermarkets, hotels, and more.

Specification:

  • Printer Model: GA-E200I
  • Print Method: Direct thermal line
  • Emulation: ESC/POS
  • Paper width: 58/80mm
  • Print width: 72mm
  • Resolution: 8 dots/mm (203DPI)
  • Paper roll: 83mm diameter max.
  • Print speed: 200mm/second
  • Paper thickness: 0.06~0.08mm
  • Interface options: USB+RJ11 Cash Drawer, ETH+RJ11 Cash Drawer, USB+ETH+RJ11 Cash Drawer
  • Data buffer: 64K SRAM, 256K Flash
  • Supported barcode types: UPC-A/UPC-E/JAN13(EAN13)/JAN8(EAN8)/CODE39/ITF/CODEBAR/CODE93/CODE128/QRCODE
  • Power supply: Input: AC 110V/220V, 50~60Hz; Output: DC 24V/1.5A
  • Cash drawer: DC 24V 1A
  • Print head life: 150KM
  • Auto cutter life: 1.5 million times
  • Operating system: Support Windows driver
  • Net Weight: 0.8kg
  • Dimension: 130mm (D) x 161mm (W) x 126mm (H)

Industries:

  • Retail
  • Logistics
  • Healthcare
  • Hospitality
  • Banking
  • Gaming
  • Transportation
  • E-commerce
  • Events

Delivery Services: Experience seamless delivery services across the UAE, including Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Your delivery needs are our top priority.

 

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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