NEOTECH
ZEBEX Z-3100 Linear Image Handheld Scanner
ZEBEX Z-3100 Linear Image Handheld Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
ZEBEX Z-3100 Handheld Barcode Scanner
Overview: Introducing the ZEBEX Z-3100, the enhanced handheld barcode scanner designed for superior performance. Featuring ZEBEX's advanced Ultrascan decoding technology, the Z-3100 offers a rapid scan rate of 330 scans per second and effective decoding of wide barcodes and GS1 DataBar. Its ergonomic design ensures ease of use in demanding retail environments.
Product Description: The ZEBEX Z-3100 Linear Image Handheld Scanner is the next step in your scanning needs. Upgraded with a faster scan rate and a robust 32-bit microprocessor, it effortlessly captures barcodes on various surfaces, including mobile screens. Its streamlined design and large trigger button allow for comfortable, continuous operation.
Key Features:
- High-Speed Scanning: Achieves up to 330 scans per second with precise barcode capture.
- Advanced Technology: Utilizes proprietary Ultrascan decoding and analog image capture.
- User-Friendly Design: Features a large trigger and ergonomic handle for easy operation.
- Versatile Compatibility: Supports multiple interfaces including USB, RS-232, and keyboard wedge.
- Robust Durability: Designed to withstand drops from up to 1.5 meters, ensuring reliability.
Product Quality and Performance: The Z-3100 scanner ensures top-notch performance with its 32-bit processor and analog image technology. Tested under rigorous conditions, it maintains functionality with up to 100,000 Lux light immunity, making it ideal for both indoor and outdoor use. User testimonials highlight its reliability and efficiency in fast-paced environments.
Specifications:
- Optical System: Linear CCD array
- Light Source: 617 nm visible LED
- Scan Rate: 330 scans per second
- Dimensions: 152.3 × 64.4 × 104.9 mm
- Weight: 84 g
- Operational Light Levels: Up to 100,000 Lux
Purpose of Use: The Z-3100 is tailored for environments ranging from retail to healthcare, where quick and accurate scanning is paramount. It excels in tracking inventory, processing sales, and managing patient information with ease.
How to Use:
- Connect the scanner to your system via the desired interface.
- Aim the scanner at the barcode and press the trigger.
- Confirm successful capture via the blue LED indicator and programmed beep.
Supported OS/Application/Industries: Compatible with various operating systems including Windows and macOS, the Z-3100 supports a wide range of applications from retail POS systems to hospital patient management.
Benefits & Compatibility:
- Efficient and Fast: Enhances workflow with its quick scanning capabilities.
- Ergonomic Design: Minimizes strain during extended use.
- Broad Compatibility: Functions across diverse systems and industries.
Warranty and FAQs: ZEBEX offers a one-year warranty on the Z-3100, covering standard malfunctions. Visit our product services page for FAQs and troubleshooting tips.
Packaging/Weight/Dimension: Packaged to ensure safety and integrity, the Z-3100 weighs 84 g and measures 152.3 × 64.4 × 104.9 mm, making it compact and easy to handle.
Shop Today & Receive Your Delivery Across the UAE! Order your ZEBEX Z-3100 today and enjoy fast, reliable delivery throughout the UAE. Experience the precision of ZEBEX technology and enhance your business operations.
Best Price Guarantee: We offer competitive pricing on the ZEBEX Z-3100. If you find a lower price elsewhere, we’ll match it. Shop with confidence and get the best value in Dubai.
After Sales Support: Our commitment extends beyond the sale with excellent after-sales support to ensure your satisfaction with the Z-3100 scanner.
Request for Customer Reviews and Testimonials: We value your feedback! Please share your experiences with the ZEBEX Z-3100 to help us continue to improve our products and services.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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