{"product_id":"citizen-cl-s400dt-direct-thermal-label-ticket-printer-uae","title":"Citizen CL-S400DT Direct Thermal Barcode Label \u0026 Ticket Printer | NEOTECH® UAE","description":"\u003ch1 class=\"p2\"\u003e\n\u003cb\u003eCompact 203 dpi Direct Thermal Printer for Labels, Tickets, Tags and Fanfold Media with USB and Serial Connectivity\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\u003cspan class=\"s1\"\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"p2\"\u003eThe \u003cb\u003eCitizen CL-S400DT\u003c\/b\u003e is a compact \u003cb\u003e203 dpi direct thermal label and ticket printer\u003c\/b\u003e designed for applications requiring labels, tags, tickets and other compatible thermal media.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003eWith a maximum print width of \u003cb\u003e104 mm\u003c\/b\u003e, roll and fanfold media support, standard \u003cb\u003eUSB and RS-232 serial connectivity\u003c\/b\u003e, and Citizen’s Hi-Lift™ metal mechanism, the CL-S400DT provides a flexible desktop platform for ticketing, retail, logistics and general business labeling.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003eIts direct thermal technology prints onto compatible heat-sensitive media \u003cb\u003ewithout requiring a thermal-transfer ribbon\u003c\/b\u003e, helping simplify media loading and routine operation.\u003c\/p\u003e\n\u003ch2 class=\"p4\"\u003e\u003cb\u003eProfessional Highlights\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p2\"\u003e✅ \u003cb\u003eDirect Thermal Printing\u003c\/b\u003e — Prints without a thermal-transfer ribbon\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e✅ \u003cb\u003e203 dpi Resolution\u003c\/b\u003e — Suitable for barcodes, text, graphics, labels and tickets\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e✅ \u003cb\u003eUp to 104 mm Print Width\u003c\/b\u003e — Supports a broad range of desktop label and ticket formats\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e✅ \u003cb\u003eFast Desktop Printing\u003c\/b\u003e — Designed for efficient label and ticket production\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e✅ \u003cb\u003eUSB + Serial Interfaces\u003c\/b\u003e — USB 2.0 and RS-232C connectivity provided as standard\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e✅ \u003cb\u003eRoll \u0026amp; Fanfold Media\u003c\/b\u003e — Supports multiple media-loading workflows\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e✅ \u003cb\u003eWide Media Support\u003c\/b\u003e — Handles compatible labels, tags, tickets, continuous and die-cut media\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e✅ \u003cb\u003eHi-Lift™ Metal Mechanism\u003c\/b\u003e — Wide-opening print mechanism simplifies media access\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e✅ \u003cb\u003eAdjustable Media Sensors\u003c\/b\u003e — Supports gap, notch and reflective black-mark detection\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e✅ \u003cb\u003eCross-Emulation™ Support\u003c\/b\u003e — Designed to simplify integration with several established printer command environments\u003c\/p\u003e\n\u003ch2 class=\"p4\"\u003e\u003cb\u003eProduct Description\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p2\"\u003eThe Citizen CL-S400DT is designed for businesses that require flexible direct thermal printing without moving to a larger industrial printer.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003eIts compact desktop footprint makes it suitable for counters, ticketing desks, offices, warehouses and operational workstations where space is limited.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003eThe printer can handle both \u003cb\u003eroll and fanfold media\u003c\/b\u003e, making it particularly useful for applications where conventional adhesive labels and thicker ticket or tag media may both be required.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003eCitizen’s Hi-Lift™ metal mechanism provides wide access to the media path, while the Hi-Open™ case opens vertically to reduce the additional workspace required when accessing the printer.\u003c\/p\u003e\n\u003ch2 class=\"p4\"\u003e\u003cb\u003eDirect Thermal Printing\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p2\"\u003eThe CL-S400DT uses \u003cb\u003edirect thermal printing technology\u003c\/b\u003e.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003eThis means the printhead creates the image directly on compatible heat-sensitive media.\u003c\/p\u003e\n\u003ch2 class=\"p2\"\u003e\n\u003cb\u003eNo thermal-transfer ribbon is required.\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h2\u003e\n\u003cp class=\"p2\"\u003eThis makes the printer suitable for applications where direct thermal media provides the required label or ticket lifespan.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003eFor applications requiring long-term resistance to heat, sunlight, chemicals or other demanding environmental conditions, confirm whether direct thermal media is appropriate before selecting this printer.\u003c\/p\u003e\n\u003ch2 class=\"p4\"\u003e\u003cb\u003ePrint Resolution\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p2\"\u003e\u003cb\u003eResolution:\u003c\/b\u003e 203 dpi\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e203 dpi is widely used for general-purpose barcode and label printing and is suitable for applications such as:\u003c\/p\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li2\"\u003eProduct labels\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eShipping and logistics labels\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eTickets\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eRetail labels\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eIdentification labels\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eBarcode labels\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eShelf labels\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eEvent tickets\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eVisitor tickets\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eTags\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"p2\"\u003eVery small text, extremely dense barcodes or specialized high-resolution applications may require a higher-resolution printer.\u003c\/p\u003e\n\u003ch2 class=\"p4\"\u003e\u003cb\u003ePrint Width\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p2\"\u003e\u003cb\u003eMaximum Print Width:\u003c\/b\u003e 104 mm \/ 4 inches\u003c\/p\u003e\n\u003cp class=\"p2\"\u003eThis provides flexibility for many common desktop labeling and ticketing formats.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003eThe actual printable area depends on the selected media dimensions, printer configuration and label design.\u003c\/p\u003e\n\u003ch2 class=\"p4\"\u003e\u003cb\u003eMedia Support\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p2\"\u003eThe CL-S400DT supports compatible:\u003c\/p\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li2\"\u003eRoll media\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eFanfold media\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eDie-cut labels\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eContinuous media\u003c\/li\u003e\n\u003cli class=\"li2\"\u003ePerforated media\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eTags\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eTickets\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eThermal labels\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"p2\"\u003e\u003cb\u003eMedia Width:\u003c\/b\u003e Approximately 12.5–118 mm\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cb\u003eMedia Thickness:\u003c\/b\u003e Approximately 63.5–254 µm\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cb\u003eMedia Length:\u003c\/b\u003e Approximately 6.35–812.8 mm\u003c\/p\u003e\n\u003cp class=\"p2\"\u003eThe correct media type, dimensions and thermal characteristics should be verified for the intended application.\u003c\/p\u003e\n\u003ch2 class=\"p4\"\u003e\u003cb\u003eMedia Detection\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p2\"\u003eThe CL-S400DT provides adjustable media sensing for:\u003c\/p\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li2\"\u003eGap media\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eNotched media\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eReflective black-mark media\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"p2\"\u003eCorrect sensor configuration is important for accurate label positioning and reliable media handling.\u003c\/p\u003e\n\u003ch2 class=\"p4\"\u003e\u003cb\u003eConnectivity\u003c\/b\u003e\u003c\/h2\u003e\n\u003ch3 class=\"p4\"\u003e\u003cb\u003eStandard Interfaces\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li2\"\u003eUSB 2.0\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eRS-232C Serial\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 class=\"p4\"\u003e\u003cb\u003eOptional Connectivity\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp class=\"p2\"\u003eDepending on the installed configuration, interface options can include:\u003c\/p\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li2\"\u003eEthernet\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eParallel\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eWireless LAN\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"p2\"\u003eOptional interfaces should not be assumed to be installed unless specifically stated for the unit being quoted.\u003c\/p\u003e\n\u003ch2 class=\"p4\"\u003e\u003cb\u003ePrinter Languages and Emulation\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p2\"\u003eThe CL-S400DT supports several printer command environments, including:\u003c\/p\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li2\"\u003eZebra® ZPL2®\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eEltron® EPL2®\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eDatamax® DMX\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eCitizen Cross-Emulation™\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"p2\"\u003eThis can help when integrating the printer into existing label-printing environments.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003eSoftware compatibility should still be verified with the exact application, driver and operating system before deployment.\u003c\/p\u003e\n\u003ch2 class=\"p4\"\u003e\u003cb\u003eTechnical Specifications\u003c\/b\u003e\u003c\/h2\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li2\"\u003e\n\u003cb\u003eBrand:\u003c\/b\u003e Citizen\u003c\/li\u003e\n\u003cli class=\"li2\"\u003e\n\u003cb\u003eModel:\u003c\/b\u003e CL-S400DT\u003c\/li\u003e\n\u003cli class=\"li2\"\u003e\n\u003cb\u003eProduct Type:\u003c\/b\u003e Desktop Label \/ Ticket Printer\u003c\/li\u003e\n\u003cli class=\"li2\"\u003e\n\u003cb\u003ePrinting Technology:\u003c\/b\u003e Direct Thermal\u003c\/li\u003e\n\u003cli class=\"li2\"\u003e\n\u003cb\u003eThermal Transfer:\u003c\/b\u003e No\u003c\/li\u003e\n\u003cli class=\"li2\"\u003e\n\u003cb\u003eRibbon Required:\u003c\/b\u003e No\u003c\/li\u003e\n\u003cli class=\"li2\"\u003e\n\u003cb\u003eResolution:\u003c\/b\u003e 203 dpi\u003c\/li\u003e\n\u003cli class=\"li2\"\u003e\n\u003cb\u003eMaximum Print Width:\u003c\/b\u003e 104 mm \/ 4 inches\u003c\/li\u003e\n\u003cli class=\"li2\"\u003e\n\u003cb\u003eMedia Type:\u003c\/b\u003e Roll or fanfold\u003c\/li\u003e\n\u003cli class=\"li2\"\u003e\n\u003cb\u003eMedia Width:\u003c\/b\u003e Approximately 12.5–118 mm\u003c\/li\u003e\n\u003cli class=\"li2\"\u003e\n\u003cb\u003eMedia Thickness:\u003c\/b\u003e Approximately 63.5–254 µm\u003c\/li\u003e\n\u003cli class=\"li2\"\u003e\n\u003cb\u003eMedia Length:\u003c\/b\u003e Approximately 6.35–812.8 mm\u003c\/li\u003e\n\u003cli class=\"li2\"\u003e\n\u003cb\u003eMedia Sensors:\u003c\/b\u003e Gap \/ Notch \/ Reflective Black Mark\u003c\/li\u003e\n\u003cli class=\"li2\"\u003e\n\u003cb\u003eStandard Interface:\u003c\/b\u003e USB 2.0\u003c\/li\u003e\n\u003cli class=\"li2\"\u003e\n\u003cb\u003eStandard Serial Interface:\u003c\/b\u003e RS-232C\u003c\/li\u003e\n\u003cli class=\"li2\"\u003e\n\u003cb\u003eOptional Interfaces:\u003c\/b\u003e Ethernet \/ Parallel \/ Wireless LAN depending on configuration\u003c\/li\u003e\n\u003cli class=\"li2\"\u003e\n\u003cb\u003eMechanism:\u003c\/b\u003e Citizen Hi-Lift™ metal mechanism\u003c\/li\u003e\n\u003cli class=\"li2\"\u003e\n\u003cb\u003eDisplay:\u003c\/b\u003e 16 × 2 LCD with two-colour backlight\u003c\/li\u003e\n\u003cli class=\"li2\"\u003e\n\u003cb\u003eControls:\u003c\/b\u003e 4-button control panel\u003c\/li\u003e\n\u003cli class=\"li2\"\u003e\n\u003cb\u003eFlash Memory:\u003c\/b\u003e 8 MB total\u003c\/li\u003e\n\u003cli class=\"li2\"\u003e\n\u003cb\u003eRAM:\u003c\/b\u003e 16 MB total\u003c\/li\u003e\n\u003cli class=\"li2\"\u003e\n\u003cb\u003eDimensions:\u003c\/b\u003e Approximately 206 × 149 × 150 mm\u003c\/li\u003e\n\u003cli class=\"li2\"\u003e\n\u003cb\u003eWeight:\u003c\/b\u003e Approximately 2.68 kg excluding roll holder\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 class=\"p4\"\u003e\u003cb\u003eOptional Cutter\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p2\"\u003eA guillotine-type cutter is available as a configuration\/accessory option for compatible applications.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003eThe cutter should \u003cb\u003enot be assumed to be included\u003c\/b\u003e with every CL-S400DT.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003eCustomers requiring automatic cutting should confirm the exact printer configuration before ordering.\u003c\/p\u003e\n\u003ch2 class=\"p4\"\u003e\u003cb\u003eApplications\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p2\"\u003eThe Citizen CL-S400DT can be considered for:\u003c\/p\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li2\"\u003eBarcode labels\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eRetail labels\u003c\/li\u003e\n\u003cli class=\"li2\"\u003ePrice labels\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eProduct identification\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eTicket printing\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eEvent tickets\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eConcert tickets\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eCinema tickets\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eVisitor tickets\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eBoarding-pass applications\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eRetail swing tags\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eWarehouse labels\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eLogistics labels\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eInventory identification\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eOffice labeling\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eFanfold ticket applications\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"p2\"\u003eThe correct media and software should be selected for the intended workflow.\u003c\/p\u003e\n\u003ch2 class=\"p4\"\u003e\u003cb\u003ePurpose of Use\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p2\"\u003eThe CL-S400DT is particularly useful where businesses require a compact direct thermal printer capable of handling more than conventional roll labels.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003eIts support for \u003cb\u003eroll and fanfold media, tickets and tags\u003c\/b\u003e makes it suitable for organizations that need flexible media handling from a desktop printer.\u003c\/p\u003e\n\u003ch2 class=\"p4\"\u003e\u003cb\u003eCL-S400DT vs Thermal Transfer Printer\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p2\"\u003eThe CL-S400DT should not be confused with Citizen models that support both direct thermal and thermal transfer printing.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003eThe \u003cb\u003eCL-S400DT is a direct thermal printer\u003c\/b\u003e.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003eChoose the CL-S400DT when:\u003c\/p\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li2\"\u003eRibbon-free printing is preferred\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eDirect thermal media is appropriate\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eTicket or tag printing is required\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eRoll and\/or fanfold media is needed\u003c\/li\u003e\n\u003cli class=\"li2\"\u003e203 dpi is suitable\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eA compact desktop printer is preferred\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"p2\"\u003eIf your labels require thermal-transfer ribbons for longer-term durability, chemical resistance or demanding environmental exposure, consider an appropriate thermal-transfer printer instead.\u003c\/p\u003e\n\u003ch2 class=\"p4\"\u003e\u003cb\u003eCL-S400DT vs CL-S400DTII\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p2\"\u003eThe \u003cb\u003eCL-S400DT\u003c\/b\u003e and \u003cb\u003eCL-S400DTII\u003c\/b\u003e are separate Citizen models.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003eWhen replacing an existing printer or ordering accessories, interfaces or spare parts, verify the exact model printed on the equipment.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003eDo not assume that every specification, accessory or component is interchangeable between the CL-S400DT and CL-S400DTII.\u003c\/p\u003e\n\u003ch2 class=\"p4\"\u003e\u003cb\u003eSoftware and Operating-System Compatibility\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p2\"\u003eCitizen provides drivers and printer-support software for its label-printer range.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003eCompatibility depends on:\u003c\/p\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li2\"\u003eOperating system\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eDriver version\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eLabel-design software\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eApplication\u003c\/li\u003e\n\u003cli class=\"li2\"\u003ePrinter language\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eInterface\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eSystem configuration\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"p2\"\u003eIf the printer will be integrated with a specific POS, ERP, warehouse, ticketing or label-management system, confirm compatibility before ordering.\u003c\/p\u003e\n\u003ch2 class=\"p4\"\u003e\u003cb\u003eThings to Verify Before Ordering\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p2\"\u003ePlease confirm:\u003c\/p\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li2\"\u003eExact model: CL-S400DT\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eDirect thermal printing is suitable\u003c\/li\u003e\n\u003cli class=\"li2\"\u003e203 dpi resolution is sufficient\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eRequired label or ticket dimensions\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eMedia width and thickness\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eRoll or fanfold media requirement\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eGap, notch or black-mark sensing requirement\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eUSB or serial connectivity\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eEthernet requirement\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eCutter requirement\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eRequired printer language\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eOperating-system compatibility\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eLabel\/ticket software compatibility\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eCurrent availability\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eApplicable warranty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 class=\"p4\"\u003e\u003cb\u003eWho Should Consider the CL-S400DT?\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p2\"\u003eThe Citizen CL-S400DT may be suitable for:\u003c\/p\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li2\"\u003eRetail businesses\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eTicketing operations\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eEvent venues\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eEntertainment venues\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eWarehouses\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eLogistics operations\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eHospitality businesses\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eVisitor-management operations\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eOffices\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eEducational institutions\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eTransport-related ticketing applications\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eBusinesses requiring fanfold thermal media\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 class=\"p4\"\u003e\u003cb\u003eHow to Use\u003c\/b\u003e\u003c\/h2\u003e\n\u003col class=\"ol1\"\u003e\n\u003cli class=\"li2\"\u003ePosition the printer on a stable work surface.\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eConnect the required USB or serial interface.\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eInstall the appropriate Citizen printer driver where required.\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eOpen the printer mechanism.\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eLoad compatible direct thermal media.\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eAdjust the media guides and sensor where necessary.\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eClose the mechanism securely.\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eConfigure the required media size and print settings.\u003c\/li\u003e\n\u003cli class=\"li2\"\u003ePerform a test print.\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eConfirm barcode readability and media positioning before production use.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp class=\"p2\"\u003eNo thermal-transfer ribbon should be installed because the CL-S400DT is a direct thermal printer.\u003c\/p\u003e\n\u003ch2 class=\"p4\"\u003e\u003cb\u003eRequest a Quote or Order in the UAE\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p2\"\u003eLooking for the \u003cb\u003eCitizen CL-S400DT Direct Thermal Label \u0026amp; Ticket Printer\u003c\/b\u003e for your business?\u003c\/p\u003e\n\u003cp class=\"p2\"\u003eNEOTECH® can assist with current availability, quotation and pre-order configuration checks for customers across the UAE.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003eBefore ordering, please confirm your required \u003cb\u003emedia size, label or ticket type, interface, cutter requirement and software environment\u003c\/b\u003e.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cb\u003eFor price, availability or a formal quotation:\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eEmail:\u003c\/b\u003e \u003ca href=\"mailto:support@neotech.ae\"\u003e\u003cspan class=\"s2\"\u003esupport@neotech.ae\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cb\u003eReady to order?\u003c\/b\u003e Add the product to your cart when available, or contact us if you need configuration or compatibility confirmation before purchase.\u003c\/p\u003e\n\u003ch3 class=\"p2\"\u003e\n\u003cb\u003eLearn First. Decide Second.\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003ch2 class=\"p4\"\u003e\u003cb\u003eDelivery – UAE\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p2\"\u003eDelivery is available within the United Arab Emirates.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cb\u003eOrder Cut-Off:\u003c\/b\u003e 14:00 GST\u003cbr\u003e\u003cb\u003eHandling:\u003c\/b\u003e 1–2 business days where applicable\u003cbr\u003e\u003cb\u003eStandard Transit:\u003c\/b\u003e Approximately 3–5 business days after handling\u003cbr\u003e\u003cb\u003eTypical Total Delivery:\u003c\/b\u003e Approximately 4–7 business days for confirmed available products\u003c\/p\u003e\n\u003cp class=\"p2\"\u003eIf the printer is unavailable, becomes out of stock when the order is placed, or requires special procurement, delivery may extend to approximately \u003cb\u003e10–15 working days or up to 25 working days after payment\/order confirmation\u003c\/b\u003e, depending on supplier\/manufacturer availability.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003ePlease confirm current availability before ordering.\u003c\/p\u003e\n\u003ch2 class=\"p4\"\u003e\u003cb\u003eFAQ - Citizen CL-S400DT\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p2\"\u003e\u003cb\u003eQ: Is the Citizen CL-S400DT a direct thermal printer?\u003c\/b\u003e\u003cbr\u003eA: Yes. The CL-S400DT uses direct thermal printing technology.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cb\u003eQ: Does the CL-S400DT support thermal transfer printing?\u003c\/b\u003e\u003cbr\u003eA: No. The CL-S400DT is a direct thermal model and does not use a thermal-transfer ribbon.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cb\u003eQ: Does it require a ribbon?\u003c\/b\u003e\u003cbr\u003eA: No. It prints directly onto compatible heat-sensitive thermal media.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cb\u003eQ: What is the print resolution?\u003c\/b\u003e\u003cbr\u003eA: The CL-S400DT has a resolution of 203 dpi.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cb\u003eQ: What is the maximum print width?\u003c\/b\u003e\u003cbr\u003eA: The maximum print width is approximately 104 mm or 4 inches.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cb\u003eQ: Can the CL-S400DT print barcode labels?\u003c\/b\u003e\u003cbr\u003eA: Yes. It can print compatible barcode labels when used with suitable direct thermal media and label software.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cb\u003eQ: Can it print tickets?\u003c\/b\u003e\u003cbr\u003eA: Yes. Ticketing is one of the important applications of the CL-S400DT.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cb\u003eQ: Does it support fanfold media?\u003c\/b\u003e\u003cbr\u003eA: Yes. The printer supports compatible fanfold media as well as roll media.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cb\u003eQ: What media width does it support?\u003c\/b\u003e\u003cbr\u003eA: Compatible media can range approximately from 12.5 mm to 118 mm wide.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cb\u003eQ: Does it have USB?\u003c\/b\u003e\u003cbr\u003eA: Yes. USB 2.0 is a standard interface.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cb\u003eQ: Does it have a serial port?\u003c\/b\u003e\u003cbr\u003eA: Yes. RS-232C serial connectivity is provided as standard.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cb\u003eQ: Does the CL-S400DT have Ethernet?\u003c\/b\u003e\u003cbr\u003eA: Ethernet is an optional interface rather than something that should be assumed on every CL-S400DT. Confirm the exact configuration before ordering.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cb\u003eQ: Does it have Wi-Fi?\u003c\/b\u003e\u003cbr\u003eA: Wireless LAN is available for applicable configurations. Confirm the exact interface installed on the unit being supplied.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cb\u003eQ: Does it include an automatic cutter?\u003c\/b\u003e\u003cbr\u003eA: A cutter is available as an option. Do not assume that it is included unless specifically stated in the quotation or product configuration.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cb\u003eQ: Does it support ZPL?\u003c\/b\u003e\u003cbr\u003eA: The CL-S400DT supports Zebra ZPL2 emulation as part of its supported command environments.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cb\u003eQ: Is the CL-S400DT suitable for shipping labels?\u003c\/b\u003e\u003cbr\u003eA: It can be used for compatible direct thermal shipping and logistics labels within its supported media dimensions. Confirm the label size and required software before ordering.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cb\u003eQ: Can it print long-life asset labels?\u003c\/b\u003e\u003cbr\u003eA: Direct thermal labels may not be appropriate where long-term resistance to heat, sunlight or harsh environments is required. For those applications, a thermal-transfer printer and suitable ribbon\/media combination may be more appropriate.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cb\u003eQ: Is the CL-S400DT the same as the CL-S400DTII?\u003c\/b\u003e\u003cbr\u003eA: No. They are separate Citizen models. Confirm the exact model when ordering the printer, accessories or replacement parts.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cb\u003eQ: How can I confirm the correct configuration before purchasing?\u003c\/b\u003e\u003cbr\u003eA: Provide your required label or ticket dimensions, media type, interface, cutter requirement and software environment so the appropriate configuration can be checked before ordering.\u003c\/p\u003e\n\u003ch2 class=\"p4\"\u003e\u003cb\u003eRelated Products\u003c\/b\u003e\u003c\/h2\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li2\"\u003eCitizen CL-S400DTII Label \u0026amp; Ticket Printer\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eCitizen Desktop Label Printers\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eDirect Thermal Barcode Label Printers\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eThermal Label Rolls\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eBarcode Labels\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eTicket Printers\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eBarcode Scanners\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 class=\"p4\"\u003e\u003cb\u003eHelpful Internal Links\u003c\/b\u003e\u003c\/h2\u003e\n\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li2\"\u003eCitizen Barcode Printers UAE\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eBarcode Label Printers UAE\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eDirect Thermal Printers UAE\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eBarcode Labels UAE\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eTicket Printers UAE\u003c\/li\u003e\n\u003cli class=\"li2\"\u003eBarcode \u0026amp; Auto-ID Solutions UAE\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 class=\"p4\"\u003e\u003cb\u003eContact - NEOTECH® UAE\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p2\"\u003eFor configuration verification, current availability or quotation:\u003c\/p\u003e\n\u003cp class=\"p2\"\u003e\u003cb\u003eEmail:\u003c\/b\u003e \u003ca href=\"mailto:support@neotech.ae\"\u003e\u003cspan class=\"s2\"\u003esupport@neotech.ae\u003c\/span\u003e\u003c\/a\u003e\u003cbr\u003e\u003cb\u003eAddress:\u003c\/b\u003e Store 13, Computer Building, Al Fahidi, Bur Dubai, Dubai 44245, UAE\u003c\/p\u003e\n\u003ch2 class=\"p4\"\u003e\u003cb\u003eDisclaimer - NEOTECH® UAE\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p2\"\u003eCitizen and CL-S400DT are used to identify the product described on this page.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003eSpecifications, interfaces, optional accessories, drivers and software compatibility can vary according to configuration, production version and market availability. Optional Ethernet, wireless LAN, parallel interface or cutter functionality should not be assumed unless specifically included in the quoted configuration.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003eCustomers should verify the exact model, media requirements, interface, accessories, software compatibility, current availability and applicable warranty before ordering.\u003c\/p\u003e\n\u003cp class=\"p2\"\u003eProduct images are for identification and illustration purposes; supplied configuration and accessories should be confirmed against the quotation or order confirmation.\u003c\/p\u003e\n\u003ch3 class=\"p2\"\u003e\n\u003cb\u003eLast Updated: 27 September 2026 (GST, UTC+4)\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e","brand":"Citizen","offers":[{"title":"Default Title","offer_id":50460029354304,"sku":null,"price":3406.8,"currency_code":"AED","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0686\/0737\/7728\/files\/citizen-barcode-label-printer-cl-s400dt-1236573.jpg?v=1752164962","url":"https:\/\/neotech.ae\/products\/citizen-cl-s400dt-direct-thermal-label-ticket-printer-uae","provider":"NEOTECH","version":"1.0","type":"link"}