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NEOTECH

Citizen Systems CL-S6621XL Thermal Transfer + Direct Thermal

Citizen Systems CL-S6621XL Thermal Transfer + Direct Thermal

Regular price Dhs. 3,072.00 AED
Regular price Dhs. 3,182.00 AED Sale price Dhs. 3,072.00 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Citizen Systems CL-S6621XL Thermal Transfer + Direct Thermal Printer"

Overview:

The Citizen Systems CL-S6621XL is a dynamic printer designed to handle extra-large label printing with ease. Combining thermal transfer and direct thermal technologies, it is particularly well-suited for industrial applications where larger label formats are required.

Product Description:

The CL-S6621XL stands out for its ability to print labels up to 6.6 inches wide, making it one of the most versatile printers in its class. It is ideal for creating large format labels for chemical drums, warehouse signage, and shipping labels. The printer offers a resolution of 203 dpi, ensuring that even the largest labels are clear and readable. Its durable design and advanced thermal printing technology provide reliable performance in demanding environments.

Key Features:

  • Dual Printing Technology: Switch between thermal transfer for long-lasting labels and direct thermal for quick, temporary applications.
  • Wide Label Printing: Capable of printing labels up to 6.6 inches wide.
  • High Resolution: 203 dpi for clear, detailed prints.
  • Robust Construction: Designed to withstand industrial usage.
  • Flexible Connectivity: Includes USB and Ethernet, with optional Wi-Fi.

Product Quality and Performance:

The CL-S6621XL is built for durability and reliability, capable of meeting the rigorous demands of industrial printing tasks. Its ability to produce both temporary and permanent labels makes it incredibly useful for a variety of applications across different sectors.

Specifications:

  • Dimensions: 274mm x 446mm x 238mm
  • Weight: 10 kg
  • Print Method: Thermal Transfer and Direct Thermal
  • Max Print Width: 6.6 inches
  • Max Roll Diameter: 8 inches
  • Resolution: 203 dpi
  • Interface: USB, Ethernet

Purpose of Use:

This printer is especially valuable in manufacturing, logistics, and chemical processing industries, where large labels are necessary for compliance, safety, and efficient operations. It is also suitable for large retail environments requiring robust labeling solutions for storage and display purposes.

How to Use:

To set up the CL-S6621XL, connect it to a power source and your network, install the required drivers, load the appropriate media, and adjust the settings to suit your printing needs. Regular maintenance involves cleaning the print head and roller to ensure consistent print quality.

Supported OS/Application/Industries:

The CL-S6621XL supports a range of operating systems, including Windows, making it adaptable to various industrial and commercial applications.

Benefits & Compatibility:

The dual-mode printing capability of the CL-S6621XL offers significant flexibility, allowing businesses to print both durable and temporary labels on a variety of media. Its wide label capacity is particularly beneficial for industries that require extensive information on labels for logistics, safety, or compliance.

Warranty and FAQs:

Comes with a one-year manufacturer's warranty. NEO Digital offers comprehensive online support, including FAQs and troubleshooting guides to help users get the most out of their printer.

Delivery Services (UAE):

NEO Digital provides efficient and reliable delivery services across the UAE, ensuring timely and secure delivery of your printer.

After Sales Support:

Our dedicated after-sales support team is ready to assist with any issues or questions, ensuring a smooth experience and maximizing printer uptime.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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