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NEOTECH

Easypos EPR101 USB Receipt Printer

Easypos EPR101 USB Receipt Printer

Regular price Dhs. 570.00 AED
Regular price Dhs. 680.00 AED Sale price Dhs. 570.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Easypos EPR101 USB Receipt Printer

Overview

Step up your checkout experience with the EasyPos EPR101 USB Receipt Printer. Engineered for high-volume retail and hospitality settings, this printer delivers high-speed, reliable printing solutions that keep pace with your business demands.

Product Description

Efficient and Robust: The EasyPos EPR101 is designed for speed and reliability, offering fast print times to keep your transactions moving smoothly without sacrificing quality.

Compact Design: Ideal for tight spaces, the EPR101's small footprint makes it perfect for any point of sale counter, enhancing workspace efficiency.

Key Features

  • High-Speed Printing: Capable of handling extensive daily print jobs quickly and efficiently.
  • Easy USB Connectivity: Simple plug-and-play setup with any compatible point-of-sale system.
  • Thermal Printing Technology: Ensures clear, long-lasting receipts without the need for ink or toner.

Product Quality and Performance

The EasyPos EPR101 is widely acknowledged for its exceptional performance and durability. Tested to withstand the rigors of heavy usage, it consistently delivers high-quality prints and stands up to the busy demands of any retail environment.

Specifications

  • Dimensions: 14cm x 18.5cm x 13cm
  • Weight: 1.1 kg
  • Print Method: Direct Thermal
  • Resolution: 203 DPI
  • Print Speed: Up to 200mm/second
  • Interface: USB

Purpose of Use

The EPR101 is a versatile tool suited for various business settings, including retail shops, restaurants, and cafes, where quick, clear receipt printing is crucial.

How to Use

Connect the EPR101 to your point-of-sale system via USB, load the paper roll, and it’s ready to print. For maintenance, regular cleaning of the print head and roller will ensure continued optimal performance.

Supported OS/Application/Industries

Fully compatible with Windows, macOS, and Linux systems, the EPR101 is a robust choice for businesses in the hospitality and retail industries, adapting easily to any standard POS software.

Benefits & Compatibility

  • Boosts Checkout Efficiency: Reduces wait times with its quick printing capabilities.
  • Low Maintenance Needs: Utilizes thermal printing technology to minimize upkeep.

Warranty and FAQs

A one-year warranty backs the EasyPos EPR101 USB Receipt Printer. For additional support and troubleshooting, refer to the comprehensive FAQs on our Neotech product services page.

Shop Today & Receive Your Delivery Across the UAE!

Order your EasyPos EPR101 today and enjoy swift, reliable delivery services across the UAE. Our commitment to excellence ensures your satisfaction with every purchase.

After Sales Support

We are committed to providing outstanding after-sales support. Our dedicated team is always available to help you make the most of your EasyPos EPR101, ensuring your business runs smoothly.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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