{"product_id":"epson-tm-t20iii-011-usb-serial-receipt-printer-uae","title":"Epson TM-T20III (011) USB + Serial Thermal Receipt Printer | NEOTECH® UAE","description":"\u003ch1 data-start=\"593\" data-end=\"669\"\u003e\n\u003cstrong\u003eDirect thermal POS receipt printing with USB + Serial interface.\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h1\u003e\n\u003cp class=\"p3\"\u003eThe \u003cb\u003eEpson TM-T20III (011)\u003c\/b\u003e is a \u003cb\u003edirect thermal POS receipt printer\u003c\/b\u003e designed for checkout counters where printed transaction receipts are required.\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eThis specific model \u003cb\u003eC31CH51011\u003c\/b\u003e includes \u003cb\u003eUSB and RS-232 Serial interfaces\u003c\/b\u003e, allowing connection to POS terminals, PCs, or systems using serial communication.\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eThe printer supports \u003cb\u003e80 mm thermal receipt rolls\u003c\/b\u003e and \u003cb\u003e58 mm rolls with a paper guide\u003c\/b\u003e, and prints receipts at speeds of \u003cb\u003eup to 250 mm per second\u003c\/b\u003e.\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eIt is typically used in \u003cb\u003eretail stores, restaurants, cafés, pharmacies, and service counters\u003c\/b\u003e where POS systems generate customer receipts.\u003c\/p\u003e\n\u003ch2 class=\"p2\"\u003e\u003cb\u003eKey Features\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p3\"\u003e\u003cb\u003eDirect Thermal Printing\u003c\/b\u003e\u003cbr\u003eReceipts are printed using thermal paper without ink cartridges or ribbons.\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e\u003cb\u003eUSB + Serial Interface\u003c\/b\u003e\u003cbr\u003eModel (011) includes \u003cb\u003eUSB Type-B and RS-232 Serial connectivity\u003c\/b\u003e for POS system integration.\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e\u003cb\u003eFast Receipt Printing\u003c\/b\u003e\u003cbr\u003eMaximum printing speed \u003cb\u003eup to 250 mm per second\u003c\/b\u003e.\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e\u003cb\u003ePaper Width Compatibility\u003c\/b\u003e\u003cbr\u003eSupports \u003cb\u003e80 mm thermal paper rolls\u003c\/b\u003e and \u003cb\u003e58 mm rolls using the included spacer\u003c\/b\u003e.\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e\u003cb\u003eAutomatic Cutter\u003c\/b\u003e\u003cbr\u003eIntegrated cutter separates printed receipts automatically.\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e\u003cb\u003eESC\/POS Command Support\u003c\/b\u003e\u003cbr\u003eCompatible with POS systems using \u003cb\u003eEpson ESC\/POS command language\u003c\/b\u003e.\u003c\/p\u003e\n\u003ch2 class=\"p2\"\u003e\u003cb\u003eTechnical Specifications\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p3\"\u003eModel: Epson TM-T20III (011)\u003cbr\u003eManufacturer Code: C31CH51011\u003c\/p\u003e\n\u003cp class=\"p3\"\u003ePrint Method: Direct Thermal Line Printing\u003cbr\u003eResolution: 203 dpi × 203 dpi\u003cbr\u003eMaximum Print Speed: Up to 250 mm\/sec\u003c\/p\u003e\n\u003cp class=\"p3\"\u003ePaper Width: 80 mm \/ 58 mm (with paper spacer)\u003cbr\u003eMaximum Roll Diameter: 83 mm\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eInterfaces:\u003cbr\u003e• USB Type-B\u003cbr\u003e• RS-232 Serial\u003cbr\u003e• Drawer Kick-Out Port\u003c\/p\u003e\n\u003cp class=\"p3\"\u003ePower Supply: AC Adapter C1 (24 V DC)\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eDimensions: 140 × 199 × 146 mm\u003cbr\u003eWeight: Approx. 1.7 kg\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eOperating Temperature: 5 – 45 °C\u003cbr\u003eOperating Humidity: 10 – 90 %\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eReliability:\u003cbr\u003eMTBF: Approx. 360,000 hours\u003cbr\u003eMCBF: Approx. 60 million lines\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eAuto Cutter Life: Approx. 1.5 million cuts\u003c\/p\u003e\n\u003ch2 class=\"p2\"\u003e\u003cb\u003eApplications\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p3\"\u003eThe Epson TM-T20III (011) printer is commonly used for:\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e• Retail POS checkout receipts\u003cbr\u003e• Restaurant and café order receipts\u003cbr\u003e• Pharmacy and service counter transactions\u003cbr\u003e• Queue and ticket printing systems\u003cbr\u003e• POS systems requiring USB or Serial receipt printing\u003c\/p\u003e\n\u003ch2 class=\"p2\"\u003e\u003cb\u003ePurpose of Use\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p3\"\u003eThis printer is used to \u003cb\u003eprint transaction receipts generated by POS software systems\u003c\/b\u003e connected through \u003cb\u003eUSB or RS-232 Serial interface\u003c\/b\u003e.\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eBusinesses typically use the printer for:\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e• Customer payment receipts\u003cbr\u003e• Transaction confirmations\u003cbr\u003e• Order slips generated by POS systems\u003c\/p\u003e\n\u003ch2 class=\"p2\"\u003e\u003cb\u003eWhy NEOTECH® UAE\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p3\"\u003eBusinesses choose \u003cb\u003eNEOTECH® UAE\u003c\/b\u003e for POS hardware supply because we provide:\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e• Clear and accurate technical information\u003cbr\u003e• UAE-based communication and support\u003cbr\u003e• Transparent shipping and return policies\u003cbr\u003e• Assistance selecting compatible POS hardware\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eNEOTECH® focuses on \u003cb\u003eaccurate product documentation and responsible representation of manufacturer specifications\u003c\/b\u003e.\u003c\/p\u003e\n\u003ch2 class=\"p2\"\u003e\u003cb\u003eDelivery \u0026amp; Returns — UAE\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p3\"\u003eOrder Cut-off: \u003cb\u003e2:00 PM GST (Mon–Sat)\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eHandling Time: \u003cb\u003e1–2 business days\u003c\/b\u003e\u003cbr\u003eTransit Time: \u003cb\u003e3–5 business days\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eEstimated Delivery: \u003cb\u003e4–7 business days\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eReturns: \u003cb\u003e30 days (new condition only)\u003c\/b\u003e\u003cbr\u003eFree printable return label.\u003cbr\u003eRefund processing within \u003cb\u003e15 days\u003c\/b\u003e.\u003c\/p\u003e\n\u003ch2 class=\"p2\"\u003e\u003cb\u003eFAQ - \u003cmeta charset=\"utf-8\"\u003eEpson TM-T20III (011)\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p3\"\u003e\u003cb\u003eQ: What interfaces are included in the Epson TM-T20III (011)?\u003c\/b\u003e\u003cbr\u003eA: This model includes \u003cb\u003eUSB Type-B and RS-232 Serial interfaces\u003c\/b\u003e.\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e\u003cb\u003eQ: What paper size does the printer support?\u003c\/b\u003e\u003cbr\u003eA: The printer supports \u003cb\u003e80 mm thermal paper rolls\u003c\/b\u003e and \u003cb\u003e58 mm rolls using the included paper spacer\u003c\/b\u003e.\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e\u003cb\u003eQ: Does the printer include a power supply?\u003c\/b\u003e\u003cbr\u003eA: Yes. The printer package includes \u003cb\u003eAC Adapter C1 and power cable\u003c\/b\u003e.\u003c\/p\u003e\n\u003ch2 class=\"p2\"\u003e\u003cb\u003eInternal Links\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p3\"\u003ePOS Receipt Printers UAE\u003cbr\u003ehttps:\/\/neotech.ae\/collections\/pos-receipt-printers\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eThermal Paper Rolls UAE\u003cbr\u003e\u003ca href=\"https:\/\/neotech.ae\/collections\/thermal-paper-rolls\"\u003e\u003cspan class=\"s1\"\u003ehttps:\/\/neotech.ae\/collections\/thermal-paper-rolls\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eBarcode Scanners UAE\u003cbr\u003e\u003ca href=\"https:\/\/neotech.ae\/collections\/barcode-scanners\"\u003e\u003cspan class=\"s1\"\u003ehttps:\/\/neotech.ae\/collections\/barcode-scanners\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003ch2 class=\"p2\"\u003e\u003cb\u003eContact NEOTECH® UAE\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p3\"\u003eNEOTECH® — Operated by \u003cb\u003eNEOLYN TECHNOLOGY LLC\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eStore 13, Computer Building\u003cbr\u003eAl Fahidi, Bur Dubai\u003cbr\u003eDubai 44245, UAE\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eEmail: \u003cb\u003esupport@neotech.ae\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch2 class=\"p2\"\u003e\u003cb\u003eDisclaimer — NEOTECH® UAE\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp class=\"p3\"\u003eProduct specifications are based on manufacturer documentation available at the time of publication. Interface configuration may vary depending on the specific printer model ordered. Compatibility with POS software, drivers, and operating systems should be verified before purchase.\u003c\/p\u003e\n\u003cp class=\"p3\"\u003eNEOTECH® UAE supplies hardware products and does not modify manufacturer specifications.\u003c\/p\u003e\n\u003ch3 class=\"p3\"\u003e\n\u003cb\u003eLast Updated:\u003c\/b\u003e 17 March 2026 (GST, UTC+4)\u003c\/h3\u003e","brand":"Epson","offers":[{"title":"Default Title","offer_id":44441444254016,"sku":"TMT-REC-AND","price":708.0,"currency_code":"AED","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0686\/0737\/7728\/files\/epson-tm-t20iii-usb-serial-thermal-receipt-printer-front-view.jpg?v=1761464605","url":"https:\/\/neotech.ae\/products\/epson-tm-t20iii-011-usb-serial-receipt-printer-uae","provider":"NEOTECH","version":"1.0","type":"link"}