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HP Engage One Prime Receipt Printer-White

HP Engage One Prime Receipt Printer-White

Regular price Dhs. 780.00 AED
Regular price Dhs. 890.00 AED Sale price Dhs. 780.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

HP Engage One Prime Receipt Printer: A Compact Powerhouse for Retail Excellence

In today’s fast-paced retail environments, the HP Engage One Prime Receipt Printer emerges as a beacon of efficiency and reliability. With its compact, white cylindrical design, this printer is not just an accessory but a critical tool for enhancing customer service and streamlining transactions.

Product Description:

The HP Engage One Prime Receipt Printer, model 4VW61AA/AT, redefines retail printing with its direct thermal technology, delivering crisp, clear receipts at a remarkable speed. Designed to integrate seamlessly with the HP Engage One Prime system, it comes equipped with USB-C connectivity, ensuring easy setup and reliable performance. Its sleek design, combined with high-speed printing capabilities, makes it an ideal choice for any retail setting.

Key Features:

  • High-Speed Printing: Capable of speeds up to 212.6 inch/min, reducing customer wait times.
  • Direct Thermal Technology: Offers efficient printing with a resolution of 203 dpi, perfect for receipts that include logos, coupons, and detailed transaction information.
  • Durability: A robust cutter with a life of 500,000 cuts, ensuring long-term reliability.
  • Compact and Sleek Design: Its white cylindrical form factor not only saves space but also adds a touch of elegance to your retail setup.
  • USB-C Connectivity: For easy integration with the HP Engage One Prime system, ensuring a hassle-free connection.

Product Quality and Performance:

The HP Engage One Prime Receipt Printer stands out for its durability and performance. With a mean time between failures (MTBF) of 300,000 hours and a printhead life of 50 km, it promises reliability and longevity. Its ability to handle high volumes of transactions with ease makes it a valuable asset in any retail operation.


  • Print Method: Direct Thermal
  • Print Speed: Up to 212.6 inch/min
  • Resolution: 203 DPI
  • Connectivity: USB Type-C™
  • Paper Type: Thermal
  • Cutter Life: 500,000 cuts
  • Dimensions: 3.8 in x 3.8 in x 4.7 in
  • Weight: 21.87 oz

Purpose of Use:

Designed for retail, the HP Engage One Prime Receipt Printer enhances the checkout process by delivering fast, high-quality receipts. Its compact size and sleek design make it suitable for various settings, from boutique stores to large retail chains, ensuring that every transaction concludes with a professional touch.

Supported OS/Application/Industries:

This versatile printer supports a wide range of operating systems through its USB-C connectivity, making it a perfect match for diverse retail applications. Whether it's for quick-service restaurants, clothing stores, or specialty shops, its reliability and speed improve the customer experience across the board.

Benefits & Compatibility:

Enjoy the dual benefits of performance and aesthetics with the HP Engage One Prime Receipt Printer. Its compatibility with thermal paper means no need for ink or toner, reducing operating costs. Additionally, its energy-efficient design and durable construction ensure it's a sustainable choice for any business.

Warranty and FAQs:

Rest easy with a 3-month limited warranty, covering you for any unexpected issues. For more detailed FAQs and support, customers are encouraged to visit the official HP support page or contact customer service directly.

Delivery Services (UAE):

Offering reliable delivery services across the UAE, we ensure your HP Engage One Prime Receipt Printer arrives promptly and safely, ready to transform your retail operations.

After Sales Support:

Our commitment extends beyond the sale. We offer exceptional after-sales support, ensuring your satisfaction and the continued performance of your HP Engage One Prime Receipt Printer.

Encourage your customers to share their experiences with the HP Engage One Prime Receipt Printer. Positive reviews and testimonials are invaluable for prospective buyers and help foster a sense of community and trust around your products.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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