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POS Terminal - NEC TwinPOS G5

POS Terminal - NEC TwinPOS G5

Regular price Dhs. 2,500.00 AED
Regular price Dhs. 3,000.00 AED Sale price Dhs. 2,500.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

NEC TwinPos G5200: Revolutionizing Retail Operations

Introducing the NEC TwinPos G5200 series, an advanced touch screen POS system that sets new standards in retail operation efficiency. Engineered for unmatched reliability and ease of maintenance, this system significantly lowers the total cost of ownership (TCO), backed by over two decades of NEC's commitment to supporting continuous store operations.

Product Description
The TwinPos G5200 series presents an array of models tailored to fit any store layout, including standard, pole-mount, wall-mount, and low-profile configurations. Its design prioritizes durability with a flat display that prevents dust and water ingress. Essential components like HDD, RAM, and power supply are easily accessible, simplifying maintenance and minimizing downtime.

Key Features

  • Flexible Installation: Adapts to various store layouts with multiple mounting options.
  • Durability: Flat display technology enhances resistance to dust and water.
  • Maintenance-Friendly: Easy access to critical components for efficient servicing.
  • Quiet Operation: Fanless design reduces noise and dust accumulation.
  • Power Continuity: Built-in UPS for seamless operation during power failures.

Quality and Performance
The TwinPos G5200 is crafted to NEC's high-quality standards, ensuring long-term reliability and performance. Its fanless design and optional SSD contribute to silent and efficient operation, making it suitable for any retail or hospitality environment.


  • CPU Options: Range from Celeron J1900 to Core i5-4570TE
  • Memory: Up to 8GB DDR3L, with expansion options
  • Storage: 500GB HDD as standard, SSD available
  • Operating System Compatibility: Includes Windows® Embedded POSReady7 and Windows® 10 IoT Enterprise
  • Connectivity: Extensive I/O options for comprehensive peripheral integration

Purpose of Use
Designed for the dynamic needs of retail and hospitality sectors, the TwinPos G5200 streamlines operations, enhances customer service, and withstands the demands of high-volume transactions.

Supported Operating Systems
This system supports a broad spectrum of Windows® operating systems, ensuring compatibility with numerous retail and hospitality applications.

Supported Applications & Industries
Ideal for a wide range of business applications in retail, hospitality, and service sectors, the TwinPos G5200 optimizes point-of-sale operations, inventory management, and customer engagement.

Benefit Effect
Businesses experience lower downtime, reduced maintenance costs, and enhanced transactional efficiency, resulting in improved customer satisfaction and a significantly lowered TCO.

Warranty Information
NEC offers comprehensive warranty and support options, providing businesses with the assurance of reliability and responsive service.

Delivery Services (within the UAE)

  • Coverage: Extensive delivery network across all major UAE cities and emirates.
  • Quality: Commitment to fast, reliable, and secure delivery, reflecting NEC's dedication to customer satisfaction and operational success.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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