NEOTECH
NEO FP08 Biometric Tablet with Fingerprint & NFC
NEO FP08 Biometric Tablet with Fingerprint & NFC
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Shop NEO FP08 biometric Android tablet featuring fingerprint, NFC, facial recognition, IP65 rugged design—ideal for business across UAE.
Overview:
Boost workplace efficiency with the advanced NEOSecurity FP08 biometric tablet. Powered by Android 11, this multifunctional device ensures secure time-recording and identity verification with fingerprint, NFC, and facial recognition. Ideal for industries demanding secure and reliable authentication.
Product Description:
The NEO FP08 Biometric Tablet enhances operational security and productivity using cutting-edge technology. Featuring fingerprint scanning, NFC card reading, dual-SIM connectivity, and IP65 protection, it's built for tough environments. Perfect for businesses requiring secure identification, attendance tracking, and real-time data access.
Key Features:
- Android 11 OS, intuitive interface
- Fingerprint, NFC, facial recognition
- Dual SIM, 4G LTE connectivity
- IP65 dust and waterproof
- 8" IPS HD Display (1280x800)
- Robust 8000mAh battery
- Optional OCR and Iris Recognition
Specifications:
- Display: 8-inch IPS (1280x800)
- RAM/Storage: 4GB/64GB (optional 6GB/128GB)
- Battery: 8000mAh, DC 3.7V
- Cameras: Front 2MP, Rear 13MP (optional 21MP)
- Connectivity: 4G, Wi-Fi, Bluetooth 5.0
- Fingerprint: FAP10 Capacitive (optional FAP20 Optical)
- Dimensions: 254(L)x154(W)x25.2(H)mm; Weight: 2kg
Supported OS/Application/Industries:
- Android 11 compatibility
- Ideal for banking, government, healthcare, education, security industries
- Supports diverse biometric protocols
Benefits & Compatibility:
- Secure, multi-authentication methods
- High durability with IP65 rating
- Broad compatibility with industry-specific apps
- Energy-efficient for prolonged use
Purpose of Use:
Ideal for secure identification, attendance management, and real-time data collection in various sectors, including offices, schools, hospitals, and governmental agencies.
How to Use:
Simply power on, select preferred biometric method (fingerprint, NFC, facial), and follow easy on-screen steps. Ensure regular charging and software updates.
Packaging/Weight/Dimension:
- Packaging: 38cm x 22cm x 15cm
- Gross Weight: 2kg
- Securely packaged for safe delivery
Warranty and FAQs:
- Comprehensive 1-year warranty coverage
- FAQs available addressing common user concerns
- Efficient customer support and RMA process
Performance, Quality, Durability, Reliability:
Built for rigorous use, NEO FP08 meets international quality benchmarks. Reliable performance and durability validated by user testimonials and ratings.
Best Price Guarantee:
Enjoy the best price guarantee across Dubai and UAE. Find a better price elsewhere? We'll match it.
Shop Today & Receive Your Delivery Across the UAE!
Order your NEO FP08 now for reliable and swift delivery service across all UAE cities. Enhance security and productivity today!
Request for Customer Reviews and Testimonials:
Share your experiences with the NEO FP08 tablet to assist fellow buyers. Your feedback matters.
After Sales Support:
Receive excellent after-sales support from our dedicated team to ensure optimal tablet functionality and customer satisfaction.
Stock Availability:
Before ordering, please contact us to confirm stock availability for timely fulfillment of your requirements.
Get in Touch:
For any questions about the NEO FP08 tablet, pricing, or support, reach out to our responsive customer service team today.
Disclaimer:
All provided content is informational and subject to change. Images are illustrative and may vary from actual products. Confirm all details with our sales team.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52





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