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POS Terminal - Neopos NP-R1513

POS Terminal - Neopos NP-R1513

Regular price Dhs. 3,450.00 AED
Regular price Dhs. 4,850.00 AED Sale price Dhs. 3,450.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Neopos NP-R1513: Advanced Retail POS System

Overview Upgrade your retail checkout process with the Neopos NP-R1513 Complete POS system. Boasting a 15-inch touchscreen, Intel Core i3 processor, and 4GB RAM, this system ensures efficient performance. Equipped with dual displays, a printer, drawer, and scanner, it offers a comprehensive solution for your business needs.

About Product The Neopos NP-R1513 POS Terminal is a versatile solution designed to streamline retail operations. Its sleek design, robust performance, and comprehensive feature set enhance efficiency and customer satisfaction, making it a prime choice for various retail environments.

Quality and Performance Constructed with quality materials and powered by an Intel Core i3 processor, this POS terminal guarantees reliable performance. The 15-inch touchscreen display facilitates intuitive operation, while its ample RAM and storage support smooth, efficient functionality.

Description Designed to meet the diverse needs of retail businesses, the Neopos NP-R1513 POS Terminal stands out for its sleek design, robust performance, and comprehensive features. This makes it an ideal solution for boosting efficiency and enhancing customer satisfaction in various retail settings.


  • CPU Options: Intel i3/i5/i7
  • RAM Options: 4GB/8GB
  • Storage Options: 128GB/256GB/500GB SSD
  • Supported OS: Windows 7/8/10 Pro, 11 Pro
  • Display: 15-inch 4:3 Touchscreen
  • Interfaces: USB, COM, HDMI, VGA, LAN
  • Certifications: CE, FCC, ROHS

Purpose of Use Perfect for retail establishments such as supermarkets, convenience stores, boutiques, and more, the Neopos NP-R1513 POS Terminal streamlines checkout processes, improving operational efficiency and customer experiences.

Supported Operating Systems Compatible with Windows 7/8/10 Pro and 11 Pro, the terminal ensures seamless integration with a wide range of retail software applications, offering flexibility and ease of use.

Supported Applications and Industries This POS terminal is tailored for various retail environments, including supermarkets, boutiques, convenience stores, and specialty shops, catering to the unique needs of each sector with its versatile functionality.

Warranty Information The Neopos NP-R1513 POS Terminal comes with a 1-year warranty, providing peace of mind and ensuring reliable performance for your retail operations.

Delivery Services in the UAE Experience swift and reliable delivery services across the UAE, including major cities and emirates like Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Our fast and dependable delivery ensures that your business is equipped and ready to go with minimal downtime.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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