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POS NP-L9AI AI Label Scale

POS NP-L9AI AI Label Scale

Regular price Dhs. 5,200.00 AED
Regular price Dhs. 5,500.00 AED Sale price Dhs. 5,200.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Discover the POS NP-L9AI AI Label Scale for precise weighing and efficient product recognition. Ideal for retail and grocery stores. Shop now!


Introducing the POS NP-L9AI AI Recognition Label Scale, a cutting-edge solution for accurate and efficient weighing. Designed with advanced AI technology, this scale revolutionizes fresh product weighing, ensuring quick and precise results. It is perfect for supermarkets, grocery stores, and other retail environments.

Product Description:

The POS NP-L9AI AI Label Scale combines speed, accuracy, and advanced recognition technology to enhance your weighing processes. With a 15.6-inch capacitive touch screen and a maximum print speed of 125mm/s, it offers seamless operation. The scale supports various media types, including thermal label paper and linerless paper, making it versatile for different applications.

Key Features:

  • Accurate Weighing: Supports a maximum capacity of 6/15kg and 15/30kg with a minimum capacity of 20g, 40g, and 100g.
  • AI Recognition: Utilizes AI technology to recognize 97% of fruits, vegetables, and other fresh products with 99% accuracy.
  • Efficient Operation: Completes weighing within 3-5 seconds, reducing operation time by at least 50% compared to traditional methods.
  • User-Friendly: Features a 15.6-inch capacitive touch screen with a resolution of 1920*1080 for easy navigation.
  • Versatile Connectivity: Equipped with Ethernet, Wi-Fi, Bluetooth, USB, and other interfaces for seamless integration.

Product Quality and Performance:

The POS NP-L9AI AI Label Scale is built to provide reliable performance with its robust design and advanced technology. It ensures accurate weighing and efficient product recognition, enhancing the overall customer experience in retail environments.


  • Maximum Capacity: 6/15kg; 15/30kg
  • Minimum Capacity: 20g; 40g; 100g
  • CPU: Rock Chip 3288 (1.8GHz)
  • RAM: 2GB
  • Hard Disk: 16GB ROM
  • Operating System: Android 8.1
  • Display Screen: 15.6-inch capacitive touch screen with 1920*1080 resolution
  • Printing Width: 56mm
  • Maximum Print Speed: 125mm/s
  • Media Types: Thermal label paper, linerless paper
  • External Interface: Micro USB, USB2.0, Debug, RJ12 Cash drawer, RJ45 LAN, RJ11 Serial interface, 3.5mm Audio Output, Power Interface
  • Communication Interface: Ethernet, Wi-Fi, Bluetooth
  • Camera: AI intelligent recognition camera for fresh product
  • Power Input: AC100V~240V

Purpose of Use:

The POS NP-L9AI AI Label Scale is designed for supermarkets, grocery stores, and other retail environments. It enhances efficiency and accuracy in weighing fresh products, reducing operation time and improving customer service.

How to Use:

Easily integrate the POS NP-L9AI into your existing systems with its plug-and-play setup. Use the AI recognition feature to quickly identify products, and take advantage of the user-friendly touch screen for seamless operation.

Supported OS/Application/Industries:

Compatible with Android 8.1, the POS NP-L9AI serves a broad spectrum of applications:

  • Retail: Enhances weighing processes in supermarkets and grocery stores.
  • Healthcare: Ideal for precise weighing of medical supplies and materials.
  • Logistics: Suitable for labeling in fast-paced shipping and receiving environments.

Benefits & Compatibility:

The POS NP-L9AI boosts efficiency and accuracy in weighing processes, reducing errors and enhancing customer service. It supports various connectivity options, ensuring seamless integration with existing systems.

Warranty and FAQs:

This product comes with a 1-year warranty. For more information and common queries, please visit our FAQ page. This scale comes with a one-year warranty, ensuring peace of mind with your purchase. For more information on operation or troubleshooting, visit our comprehensive FAQ section on the Neotech product services page.


  • Packaging: Single unit
  • Weight: 7kg
  • Dimensions: 265mm (W) x 272mm (D) x 285mm (H)

Shop Today & Receive Your Delivery Across the UAE!

Take advantage of our efficient delivery services across the UAE, including major cities and emirates. Shop the POS NP-L9AI AI Label Scale now and experience the pinnacle of weighing efficiency and reliability.

Best Price Guarantee:

We offer competitive pricing on the POS NP-L9AI AI Label Scale, with a price match guarantee. Experience the best value for your investment, underscored by our commitment to quality and customer satisfaction.

After Sales Support:

Our commitment extends beyond the sale with excellent after-sales support, ensuring that you continue to benefit from your POS NP-L9AI scale without any disruptions.

Request for Customer Reviews and Testimonials:

We value your feedback! Please share your experiences with the POS NP-L9AI AI Label Scale to help us continue improving and serving you better.

Get in Touch:

If you have questions or concerns about our company's products, pricing, or availability, please seek expert advice. Additionally, if you want to provide feedback, our team is here to support you at any time.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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