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Sewoo SLK-TS400EB 3-inch POS Thermal Printer

Sewoo SLK-TS400EB 3-inch POS Thermal Printer

Regular price Dhs. 720.00 AED
Regular price Dhs. 850.00 AED Sale price Dhs. 720.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Discover the energy-efficient Sewoo SLK-TS400EB 3-inch direct thermal POS printer with a compact design, fast printing speed, and multiple connectivity options. Buy now!


The Sewoo SLK-TS400EB 3-inch Direct Thermal POS Printer is designed for energy efficiency and high performance. With a compact size and versatile exit options, it is perfect for various applications in retail, hospitality, and more. The printer is Energy Star qualified, ensuring power efficiency, and features a jam-free design for reliable operation.

Product Description

The Sewoo SLK-TS400EB POS Printer offers seamless and efficient printing with a compact footprint. It supports top and front paper exits, making it suitable for different installation setups, including wall mounting. With its easy-to-replace components and ESC/POS command compatibility, this printer ensures smooth and hassle-free operation. Ideal for use in kitchens, bars, and retail environments, it supports both Wi-Fi and Bluetooth connectivity options for versatile use.

Key Features

  • Energy Efficient: Energy Star qualified for optimal power efficiency.
  • Compact Design: Space-saving footprint, perfect for counters and tight spaces.
  • Multiple Exit Options: Supports both top and front paper exits for flexible installation.
  • Easy Maintenance: Tool-less component replacement for minimal downtime.
  • High-Speed Printing: Prints at a speed of 220mm/sec for quick transactions.
  • Connectivity: Offers USB, Serial, Wi-Fi, and Bluetooth connectivity options.
  • Jam-Free Design: Ensures uninterrupted printing with a jam-free mechanism.

Product Quality and Performance

The Sewoo SLK-TS400EB is built for reliability and high performance. Its compact design does not compromise on speed or quality, delivering prints at 220mm/sec with a resolution of 180 DPI. The printer's durable construction and easy maintenance features ensure long-term use with minimal disruptions. It is ESC/POS command compatible, making it versatile for various applications.


  • Print Method: Direct Thermal
  • Print Speed: 220mm/sec
  • Print Width: 72mm (512 Dots/Line)
  • Resolution: 180 DPI
  • Paper Type: Thermal Receipt Paper
  • Paper Width: 80mm
  • Paper Thickness: 0.06 ~ 0.09mm
  • Roll Diameter: Max. Ø83.0mm
  • Interface Options: USB (B type) + Serial (RS-232C), Wi-Fi (802.11a/b/g/n), Bluetooth Ver 4.2 (Movon, iOS)
  • Dimensions: 130×140×154mm
  • Weight: 1.25Kg
  • Operating Temperature: 0 ~ 45°C
  • Operating Humidity: 35 ~ 80%
  • Storage Temperature: -20 ~ 60°C
  • Storage Humidity: 10 ~ 90%
  • Reliability: TPH life of 160km, MCBF of 60 million lines, Cutter life of 2.0 million cuts

Purpose of Use

The Sewoo SLK-TS400EB POS Printer is perfect for retail and hospitality environments. Its compact design and versatile paper exit options make it ideal for use in kitchens, bars, and counters. The printer's energy efficiency and high-speed printing capabilities ensure smooth and efficient transactions.

How to Use

  1. Setup: Connect the printer to a power source and install the required drivers on your system.
  2. Load Paper: Open the paper compartment and load the thermal receipt paper. Ensure it is properly aligned.
  3. Connect to Device: Use the appropriate interface (USB, Serial, Wi-Fi, Bluetooth) to connect the printer to your POS system.
  4. Print Receipts: Once connected, start printing receipts by sending print commands from your POS software.

Supported OS/Application/Industries

The Sewoo SLK-TS400EB supports various operating systems including Windows, Linux, Android, and macOS. It is suitable for use in retail, hospitality, and other environments where efficient receipt printing is essential.

Benefits & Compatibility

This printer offers high-speed, reliable printing with minimal maintenance. Its compatibility with various operating systems and multiple connectivity options ensure seamless integration into existing setups. The energy-efficient design reduces power consumption, making it an eco-friendly choice.

Warranty and FAQs

The Sewoo SLK-TS400EB comes with a one-year warranty. For detailed FAQs and support, visit the Neotech product services page. In case of product failure, contact our sales representative for assistance. If the issue persists, the RMA (Return Merchandise Authorization) procedure will be initiated.


The Sewoo SLK-TS400EB POS Printer is securely packaged with dimensions of 130×140×154mm and a weight of 1.25Kg. This ensures safe delivery and easy handling.

Shop Today & Receive Your Delivery Across the UAE!

Shop today and enjoy reliable, timely, and secure delivery services across the UAE, including Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Our efficient delivery system ensures you receive your products swiftly.

Best Price Guarantee

We offer the best prices for the Sewoo SLK-TS400EB POS Printer. If you find a lower price elsewhere, we will match it. Shop with us for the best price guarantee in Dubai, UAE, and get the best value for your money.

After Sales Support

We prioritize our customers and provide exceptional after-sales support. Our team is available to assist with any technical issues or questions, ensuring a smooth and satisfactory experience.

Request for Customer Reviews and Testimonials

We value your feedback. Share your positive experiences with the Sewoo SLK-TS400EB POS Printer through reviews or testimonials, helping other customers make informed decisions.

Stock Availability

While we strive to keep our inventory updated, stock availability cannot be guaranteed at all times. We will notify you promptly if any items in your order are out of stock. For time-sensitive orders, please contact us to verify availability before placing your order. Most items are always available in stock. For non-standard items, if they are unavailable, they can typically be available within 10-15 working days after customer confirmation.

Get in Touch

If you have questions or concerns about our products, pricing, or availability, please contact us for expert advice. Additionally, if you want to provide feedback, our team is here to support you at any time.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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