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NEOTECH

Sewoo LKB20: 4" Thermal Transfer & Direct Thermal Printer

Sewoo LKB20: 4" Thermal Transfer & Direct Thermal Printer

Regular price Dhs. 1,850.00 AED
Regular price Dhs. 1,950.00 AED Sale price Dhs. 1,850.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview:

The Sewoo LK-B20Ⅱ is a versatile 4-inch thermal transfer and direct thermal label printer designed for high performance and reliability. This printer is ideal for various applications, including barcode and tag printing. Its eco-friendly features and innovative design make it a top choice for businesses seeking efficiency and quality.

Product Description:

The Sewoo LK-B20Ⅱ offers exceptional printing capabilities with both thermal transfer and direct thermal methods. It supports a wide range of media types, including rolls, fanfolds, tags, blackmarks, and continuous media. With a printing speed of up to 127 mm/sec and a maximum print width of 104 mm, this printer ensures fast and precise label production. The LK-B20Ⅱ is designed for easy use and maintenance, making it perfect for high-demand environments.

Key Features:

  • Thermal transfer and direct thermal printing
  • High capacity roll (200mmOD) with external media holder
  • 360M ribbon length reduces replacement frequency
  • Adjustable paper width from 18mm to 118mm
  • Optional auto cutter or peeler for enhanced functionality
  • Supports label design software "Label Cooker"

Product Quality and Performance:

The Sewoo LK-B20Ⅱ excels in performance, offering stable and reliable label printing. It meets stringent quality standards and has been tested for durability and reliability. User testimonials highlight its consistent performance and ease of use.

Specifications:

  • Media Type: Roll, Fanfold, Tag, Blackmark, Continuous
  • Media Width: 0.7"4.6” (18118mm)
  • Roll Diameter: Up to 127mm (5”)
  • Ribbon Width: 1.3"4.3” (33110mm)
  • Ribbon Length: 360M, Ø 67mm (2.63")
  • Print Speed: Up to 127 mm/sec
  • Resolution: 203 DPI (8 dots/mm)
  • Interface: USB, Serial (RS-232C), Ethernet, Wi-Fi (optional), Bluetooth 4.2+BLE (optional)

Purpose of Use:

This printer is suitable for various industries, including retail, logistics, and healthcare, where reliable label printing is crucial. It addresses the need for high-speed, high-quality printing, making it an essential tool for efficient operations.

How to Use:

Set up the Sewoo LK-B20Ⅱ by connecting it via USB, Serial, or Ethernet. Load the appropriate media and ribbon, and use the "Label Cooker" software for designing labels. For maintenance, follow the included instructions to ensure optimal performance and longevity.

Supported OS/Application/Industries:

  • Operating Systems: Windows, Linux, Mac
  • Applications: Barcode printing, Tag printing
  • Industries: Retail, Logistics, Healthcare

Benefits & Compatibility:

  • Energy-efficient: Reduces operational costs
  • Wide compatibility: Supports various operating systems and applications
  • Cost-effective: High-quality printing with minimal maintenance

Warranty and FAQs:

  • Warranty: One-year comprehensive coverage
  • FAQs: Detailed answers available on the Neotech product services page. For product issues, contact our sales representative for support.

Packaging/Weight/Dimension:

  • Dimensions: 8.46 x 11.3 x 9.09 inches (215 x 287 x 231 mm)
  • Weight: 7.9 lb (3.6 kg)
  • Packaging: Includes power cord, power supply, and USB interface cable

Shop Today & Receive Your Delivery Across the UAE!

Purchase the Sewoo LK-B20Ⅱ today and enjoy reliable delivery across the UAE. Our swift and secure delivery service ensures you receive your product promptly.

Best Price Guarantee:

We offer the best prices for the Sewoo LK-B20Ⅱ. If you find a lower price, we will match it. Shop with us for the best value in Dubai, UAE.

After Sales Support:

Our dedicated after-sales support team is here to assist you with any issues or questions, ensuring your complete satisfaction with the Sewoo LK-B20Ⅱ.

Request for Customer Reviews and Testimonials:

We value your feedback! Share your positive experiences with the Sewoo LK-B20Ⅱ to help others make informed decisions.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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