NEOTECH
Sewoo SLK-CB125 Compact POS Printer
Sewoo SLK-CB125 Compact POS Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Sewoo SLK-CB125 POS Printer. Compact, durable, and efficient with 250 mm/sec speed. Ideal for kitchens and bars with flexible printing options.
Overview:
The Sewoo SLK-CB125 3-inch Direct Thermal POS Printer is the perfect solution for businesses seeking a compact, reliable, and high-speed printing option. Designed with ease of maintenance in mind, this cube printer offers enhanced usability and a convenient jam control structure. Whether you need front or top paper exit options, this versatile printer fits seamlessly on any counter, making it an ideal choice for kitchen and bar environments.
Product Description:
Experience unparalleled efficiency with the Sewoo SLK-CB125 3-inch Direct Thermal POS Printer. This compact cube printer is engineered for optimal performance in busy environments. With a printing speed of 250 mm/sec and a resolution of 203 DPI, it delivers clear, precise receipts every time. The user-friendly design includes a convenient jam control structure, ensuring minimal downtime. The printer supports flexible printing exits, with both front and top exit options, catering to various setup needs. Equipped with melody box support, it's perfect for noisy kitchens or bars where audible alerts are essential.
Key Features:
- Compact Size: Fits easily on any counter with a small footprint.
- Flexible Printing Exits: Choose between front or top paper exits.
- High-Speed Printing: Outputs receipts at 250 mm/sec.
- Durable Construction: Built to withstand heavy use in demanding environments.
- Melody Box Support: Ideal for kitchen and bar settings with audible alerts.
- Easy Maintenance: Designed for quick and hassle-free maintenance.
Product Quality and Performance:
The Sewoo SLK-CB125 excels in both quality and performance, ensuring consistent, high-quality prints with every use. Built to last, it meets rigorous industry standards, with a Mean Cycles Between Failures (MCBF) rating of 80 million lines and a thermal print head life of 150 km. The guillotine auto cutter is rated for 1.5 million cuts, making this printer a reliable choice for high-volume operations.
Specifications:
- Printing Method: Direct Thermal
- Speed: 250 mm/sec
- Resolution: 203 DPI
- Printing Width: 80mm (640 Dots/Line)
- Paper Width: 58mm, 80mm, 82.5mm
- Interface: USB, Serial, Ethernet, Optional Bluetooth/Wi-Fi
- Dimensions: 125 x 131.5 x 125 mm
- Weight: 0.90 kg
Purpose of Use:
The Sewoo SLK-CB125 is tailored for use in high-demand environments such as restaurants, retail stores, and kitchens. Its compact size and versatile printing options make it an excellent choice for businesses that need reliable and efficient receipt printing.
How to Use:
Using the Sewoo SLK-CB125 is straightforward. Load thermal receipt paper, connect via USB, Serial, or Ethernet, and select your preferred paper exit option. Press the FEED button to test, and you're ready to print. The printer's user-friendly controls ensure quick and easy operation.
Supported OS/Application/Industries:
This printer is compatible with various operating systems, including Windows, Linux, and Mac. It is widely used in the retail, hospitality, and food service industries, where fast, reliable printing is essential.
Benefits & Compatibility:
The Sewoo SLK-CB125 offers significant benefits, including energy efficiency, high-speed performance, and broad compatibility with popular POS systems. Its compact design ensures it fits seamlessly into any setup, enhancing overall efficiency and user satisfaction.
Warranty and FAQs:
The Sewoo SLK-CB125 comes with a one-year warranty covering parts and labor. For common troubleshooting tips, please refer to the product manual or contact our customer support team for assistance. If issues persist, our after-sales support team is ready to help with repairs or replacements.
Packaging/Weight/Dimension:
The Sewoo SLK-CB125 is packaged securely with dimensions of 125 x 131.5 x 125 mm and a weight of 0.90 kg. The package includes the printer, a power adapter, an AC power cord, a USB cable, and a quick manual.
Shop Today & Receive Your Delivery Across the UAE!
Order the Sewoo SLK-CB125 today and enjoy fast, reliable delivery across the UAE. Our commitment to customer satisfaction means you can trust us to deliver your printer securely and on time.
Best Price Guarantee:
We offer the best prices on the Sewoo SLK-CB125. If you find a lower price, we'll match it to ensure you receive the best value. Shop with confidence, knowing you're getting top-quality products at unbeatable prices.
After-Sales Support:
Our dedicated after-sales support team is here to assist with any questions or concerns about your Sewoo SLK-CB125. We prioritize customer satisfaction and are committed to ensuring your product performs at its best.
Request for Customer Reviews and Testimonials:
We value your feedback! Share your experience with the Sewoo SLK-CB125 and help others make informed decisions. Your reviews and testimonials are greatly appreciated.
Stock Availability:
Most items, including the Sewoo SLK-CB125, are in stock. For non-standard items, availability is typically within 10-15 working days after order confirmation. Contact us to confirm stock availability for time-sensitive orders.
Get in Touch:
Have questions? Need expert advice? Our team is here to help. Reach out to us for any inquiries about the Sewoo SLK-CB125, and we'll provide the support you need.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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