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Sunmi FT2 Smart Terminal

Sunmi FT2 Smart Terminal

Regular price Dhs. 2,496.00 AED
Regular price Dhs. 2,880.00 AED Sale price Dhs. 2,496.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Explore the Sunmi FT2 Smart Terminal, designed for durability and versatility. Boost operational efficiency with advanced features like barcode scanning and facial recognition.


The Sunmi FT2 Smart Terminal enhances business efficiency with its robust design and versatile functionality. This terminal supports barcode scanning, card reading, and facial recognition, making it an ideal choice for various business environments. Its IP54 rating ensures resistance to harsh conditions, providing long-term reliability.

Product Description

The Sunmi FT2 Smart Terminal is engineered for businesses seeking to optimize performance and streamline operations. Featuring an octa-core processor, 2GB RAM, and 32GB ROM, it delivers fast processing speeds and reliable connectivity. The FT2 supports multiple connectivity options including 3G, 4G, Wi-Fi, LAN, and Bluetooth, making it suitable for demanding business settings.

Key Features

  • Versatile Functionality: Supports barcode scanning, card reading, and facial recognition.
  • High Performance: Equipped with an octa-core processor, 2GB RAM, and 32GB ROM.
  • Durable Design: IP54-rated for water, dust, and fire resistance.
  • Compact and Efficient: 10" high-resolution display in a 14mm ultra-thin design.
  • Multiple Connectivity Options: 3G, 4G, Wi-Fi, LAN, and Bluetooth support.
  • User-Friendly: Includes features like wet-hand and glove touch support.
  • Two-Year Warranty: Standard coverage for peace of mind.

Product Quality and Performance

The Sunmi FT2 is built to last, with an IP54 rating ensuring protection against water, dust, and fire. Its high-performance octa-core processor and ample memory ensure smooth operations, making it reliable for various business needs. User testimonials highlight its durability and efficiency in real-world applications.


  • OS: Sunmi OS, based on Android 8.1
  • CPU: Octa-core 1.8GHz
  • Memory: 2GB RAM, 32GB ROM
  • Display: 10" at 800x1280 resolution
  • Connectivity: 3G, 4G, Wi-Fi, LAN, Bluetooth
  • Protection: IP54-rated for water, dust, and fire resistance
  • Dimensions: 140mm (W) x 199mm (D) x 146mm (H)
  • Weight: 1.7Kg

Purpose of Use

The FT2 Smart Terminal is ideal for various business applications, including kiosks, public displays, and retail environments. It enhances data management and operational efficiency with its advanced features and durable design.

How to Use

To use the Sunmi FT2, simply connect to your preferred network (3G, 4G, Wi-Fi, or LAN), and start scanning barcodes, reading cards, or utilizing facial recognition. The terminal supports easy installation with options for wall mount, desktop stand, or multi-angle support.

Supported OS/Application/Industries

The FT2 is compatible with Sunmi OS and supports a wide range of applications. It is ideal for retail, hospitality, public services, and industrial environments where efficient data management is crucial.

Benefits & Compatibility

The Sunmi FT2 offers numerous benefits including enhanced operational efficiency, versatile functionality, and durable design. It is compatible with various software applications and can be integrated into different business systems to improve service efficiency and user experience.

Warranty and FAQs

The FT2 comes with a two-year warranty. For support and troubleshooting, refer to the Neotech product services page or contact our sales representative. Our comprehensive FAQ section addresses common concerns to ensure customer satisfaction.


Each unit includes:

  • Dimensions: 140mm (W) x 199mm (D) x 146mm (H)
  • Weight: 1.7Kg
  • Accessories: Roll paper, user manual, AC adapter, AC cable, USB cable, wall hanging bracket, screws, 58mm-width paper guide plate, power switch cover, power switch waterproof cover, and rubber feet for vertical installation.

Shop Today & Receive Your Delivery Across the UAE!

Benefit from NEOTECH’s fast and secure delivery services across the UAE. We ensure timely delivery to major cities and emirates, helping you get started with your new terminal without delays. Shop today and experience the efficiency of our reliable delivery services.

Best Price Guarantee

We offer a best price guarantee in Dubai, UAE. If you find a lower price elsewhere, we will match it. Shop with us for the best value, combining quality and competitive pricing.

After Sales Support

Customer satisfaction is our priority. We provide exceptional after-sales support, including assistance with setup and maintenance. Our team is dedicated to ensuring your Sunmi FT2 operates smoothly.

Request for Customer Reviews and Testimonials

We value our customers' feedback. Share your positive experiences with brief reviews or testimonials to help us improve our services and provide better support.

Stock Availability

While we strive to keep our inventory up to date, we cannot guarantee stock availability at all times. For time-sensitive orders, please contact us to verify stock before placing your order.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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