NEOTECH
Urovo DT50 Mobile Terminal: Robust and High-Performance
Urovo DT50 Mobile Terminal: Robust and High-Performance
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
Introducing the Urovo DT50 Mobile Terminal – Elevate your operational efficiency with the Urovo DT50, a device that combines a powerful octa-core processor with the versatility of Android 13.0. Designed for professionals in demanding environments, this mobile terminal ensures top-notch performance and reliability.
Product Description
Engineered for Peak Efficiency – The Urovo DT50 stands out with its 5.7-inch sunlight-readable screen, ultra-sensitive touch capabilities, and robust Corning Gorilla Glass. An IP67 rating confirms its durability, making it a steadfast tool in harsh conditions. Ideal for tasks requiring mobility and precision, the DT50 enhances productivity across various sectors.
Key Features
- High-Performance Processing: Features a Qualcomm octa-core 2.45GHz processor for swift and smooth operations.
- Advanced Operating System: Equipped with Android 13.0, ensuring wide compatibility with numerous applications.
- Versatile Memory Options: Available in 4GB/64GB or 8GB/128GB configurations to suit all your data needs.
- Rugged and Reliable: IP67 certified, it withstands drops, dust, and water, making it perfect for outdoor or industrial environments.
- Optimal Viewing Experience: 5.7" TFT-LCD display with 720x1440 resolution, designed for clarity in all lighting conditions.
Quality and Performance
Unmatched Durability and Reliability – The DT50 sets the standard with its performance capabilities and tough design. It's built to handle the rigors of active fieldwork, evidenced by its extensive testing and certifications. Users can rely on this device for continuous, uninterrupted use, thanks to its long-lasting battery and quick charging feature.
Specifications
- Processor: Qualcomm octa-core 2.45GHz
- Operating System: Android 13.0
- Memory: Options of 4GB/64GB or 8GB/128GB
- Display: 5.7-inch TFT-LCD, 720x1440 pixels
- Battery: 5000mAh, replaceable, supports quick charging
- Durability: IP67 rated; 1.5m drop and waterproof
Purpose of Use
Designed for Diverse Industrial Applications – The DT50 is tailored for efficiency in logistics, retail, healthcare, and manufacturing. Its advanced features provide seamless integration into any operational workflow, enhancing both productivity and data management.
Supported Systems
Comprehensive OS Compatibility – Runs on Android 13.0, supporting a vast array of enterprise applications and cloud services, facilitating smooth integration and communication across devices.
Benefits
Boost Your Operational Efficiency – With the DT50, industries benefit from faster processing times, reduced downtime, and improved data accuracy. This leads to significant productivity gains and cost savings.
Warranty and Support
Comprehensive Manufacturer’s Warranty – Comes with a 1-year standard warranty, with extended options available. Support services are readily accessible through authorized service centers.
Delivery Services in the UAE
Fast and Reliable Delivery Guaranteed – Our extensive delivery network ensures prompt and secure delivery across all major cities in the UAE, including Dubai, Abu Dhabi, and Sharjah.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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