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NEOTECH

Mobile Terminals - Urovo DT50

Mobile Terminals - Urovo DT50

Regular price Dhs. 2,820.00 AED
Regular price Dhs. 2,980.00 AED Sale price Dhs. 2,820.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Product Title:

UROVO DT50: High-Performance Handheld Device

Overview:

The UROVO DT50 stands out as a cutting-edge handheld device, designed to deliver unparalleled performance and reliability. Its integration of advanced technology and user-centric design makes it an essential tool for professionals across various industries.

Product Description:

The UROVO DT50 is a robust handheld device that combines a powerful 2.45GHz octa-core processor with Android 13.0, offering users a smooth and efficient operating experience. Its 5.7" bezel-less display provides crystal-clear visibility in any lighting condition, while the high-sensitivity touch screen ensures ease of use with gloves, wet hands, or a stylus.

Key Features:

  • Powerful Performance: Equipped with a high-speed octa-core processor and up to 8+128 GB memory.
  • Durable Display: A large 5.7" full HD bezel-less display, visible under strong sunlight and operable in any weather.
  • Advanced Connectivity: Supports Wi-Fi 6, 4G networks, VoLTE, and Bluetooth 5.0 for seamless communication.
  • Professional Scanning: Fast and reliable reading of 1D/2D codes, enhancing productivity.
  • Long Battery Life: A 5000mAh battery supports quick charging, lasting 8-12 hours on a single charge.
  • Versatile Accessories: Options include an ergonomic trigger handle and a high-performance RFID gun grip.

Quality and Performance:

The DT50 is crafted to meet the highest quality standards, offering reliable performance with its millisecond response for barcode scanning and its rugged design certified for safety and durability.

Specifications:

  • Processor: Qualcomm Octa-core 2.45GHz
  • Operating System: Android 13
  • Memory Options: 4GB RAM/64GB ROM or 8GB RAM/128GB ROM
  • Display: 5.7" TFT-LCD with Gorilla Glass
  • Battery: 5000mAh, replaceable, quick charge
  • Connectivity: Wi-Fi 6, 4G, Bluetooth 5.0 BLE

Purpose of Use:

Designed for professionals in logistics, retail, and manufacturing, the DT50 enhances operational efficiency with its quick scanning, durable design, and powerful computing capabilities.

Supported Operating Systems:

Android 13.0

Supported Applications:

Compatible with enterprise applications for inventory management, point of sale, and asset tracking.

Supported Industries:

Ideal for use in logistics, retail, manufacturing, and any sector requiring high-performance mobile data capture and processing.

Benefit Effect:

Users experience increased productivity, reduced operational costs, and enhanced data accuracy, directly impacting business outcomes positively.

Warranty Information:

The DT50 comes with a comprehensive warranty, covering defects in materials and workmanship. Users can avail of prompt service and support through authorized centers.

Delivery Services:

We offer reliable and speedy delivery across the UAE, covering Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain, ensuring that your device reaches you timely and securely.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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