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Label Printer - Xprinter XP-420B

Label Printer - Xprinter XP-420B

Regular price Dhs. 288.00 AED
Regular price Dhs. 388.00 AED Sale price Dhs. 288.00 AED
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Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

XP-420B Label Printer

The XP-420B Label Printer is Xprinter's elegant solution for professional labeling. It combines a sleek design with high performance, accommodating a large paper load within a compact, space-saving body. This model is perfect for businesses looking to improve their labeling processes with efficiency and style.

About Product:
With its advanced features, the XP-420B ensures a smooth and productive labeling experience. Its high-speed printing capability, along with a robust design, makes it suitable for a wide range of applications, from retail labeling to warehouse management.

Quality & Performance:
The printer boasts a 203 DPI resolution, providing clear and crisp labels. Its maximum printing speed of 152 mm/s allows for quick production of labels, enhancing business operations. The intelligent control system for the print head temperature ensures stable output under various conditions.

This model features a direct thermal printing method, eliminating the need for ink or toner. It supports a wide range of media types and sizes, making it incredibly versatile. The multi-functional button and two-color indicator simplify its operation, making it accessible to users of all skill levels.


  • Resolution: 203 DPI
  • Printing Speed: Up to 152 mm/s
  • Max. Print Width: 108 mm (4.25”)
  • Media Type Compatibility: Continuous, gap, black mark, fan-fold, and punched hole
  • Interface Options: USB, with optional Lan/WIFI/Bluetooth/TF card
  • Memory: 8MB Flash, 8MB SDRAM, expandable to 4GB

Purpose of Use:
Ideal for businesses requiring reliable and high-quality label printing, such as retail, logistics, healthcare, and manufacturing. The XP-420B is designed to meet the needs of a variety of industries, offering flexibility and efficiency.

Supported Operating Systems (OS):
Fully compatible with Windows, Linux, and Mac systems, ensuring easy integration into existing setups.

Supported Applications:
Versatile enough to handle applications in retail, logistics, healthcare, manufacturing, and more, thanks to its support for a wide range of barcodes and graphics.

Supported Industries:
A perfect fit for industries requiring efficient label management, including retail, warehousing, healthcare, and logistics.

Warranty Information:
Xprinter backs the XP-420B with a one-year warranty, ensuring reliability and support.

Delivery Services:
Experience fast and reliable delivery across the UAE, including Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Our commitment to prompt delivery ensures your business can benefit from our solutions without delay.

With the XP-420B Label Printer, elevate your labeling processes through high-speed, high-quality printing, designed to meet the diverse needs of modern businesses.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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