NEOTECH
Xprinter XP-420B White Label Printer – High-Speed Thermal Printing
Xprinter XP-420B White Label Printer – High-Speed Thermal Printing
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Xprinter XP-420B Label Printer offers high-speed, 203 dpi thermal printing for retail, logistics, and warehouse use. Compact design, USB connectivity, and versatile media support.
Overview:
The Xprinter XP-420B White Label Printer is a sleek, high-performance device designed to enhance your business's labeling process. This compact thermal printer supports a wide range of media, making it ideal for retail, logistics, warehousing, and healthcare. It offers high-speed printing, delivering sharp, clear labels with a 203 dpi resolution.
Product Description:
The Xprinter XP-420B combines high-speed printing with a durable design, ensuring it meets the rigorous demands of modern businesses. Its direct thermal printing method eliminates the need for ink or toner, while the multi-functional button and dual-color indicator make operation simple and intuitive. With versatile connectivity options such as USB, optional Wi-Fi, and Bluetooth, this printer is designed for seamless integration into your existing systems.
Key Features:
- 203 DPI Resolution: Produces clear, crisp labels for a professional look.
- High-Speed Printing: Prints up to 152 mm/s, improving efficiency.
- Versatile Media Support: Compatible with various label types, including continuous, black mark, and fan-fold.
- Connectivity Options: USB as standard, with optional Bluetooth, Wi-Fi, and TF card compatibility.
- Compact Design: Saves space while accommodating a large paper load.
Product Quality and Performance:
The Xprinter XP-420B ensures consistent high-quality output with its intelligent control system that manages print head temperature for stable performance. Its robust design guarantees reliable operation, making it suitable for high-demand environments such as retail stores, warehouses, and manufacturing facilities.
Specifications:
- Resolution: 203 DPI for sharp, detailed labels.
- Printing Speed: Up to 152 mm/s for high-volume labeling.
- Max Print Width: 108 mm (4.25”).
- Interface: USB, with optional LAN, Wi-Fi, Bluetooth, or TF card.
- Media Compatibility: Continuous, gap, black mark, fan-fold, punched hole.
- Memory: 8MB Flash, 8MB SDRAM, expandable to 4GB.
Purpose of Use:
The Xprinter XP-420B is perfect for businesses looking for an efficient, reliable label printer. Its versatile media support and high-speed printing make it ideal for retail, healthcare, logistics, and manufacturing industries, ensuring smooth operations and professional labeling.
How to Use:
Simply connect the XP-420B to your device via USB or optional Bluetooth/Wi-Fi, load your preferred label media, and start printing. The multi-functional button allows easy control, while the intuitive indicators ensure smooth operation.
Supported OS/Application/Industries:
Compatible with Windows, Linux, and Mac, the XP-420B supports a variety of applications across retail, logistics, warehousing, and healthcare sectors. It integrates seamlessly with label and barcode printing software, ensuring flexible use across multiple industries.
Benefits & Compatibility:
- Energy-Efficient: No ink or toner required with direct thermal printing.
- Versatile Use: Compatible with various operating systems and applications.
- Flexible Connectivity: Offers USB, Wi-Fi, and Bluetooth options.
- Improved Productivity: High-speed printing boosts efficiency, saving time.
Warranty & FAQs:
The Xprinter XP-420B comes with a 1-year warranty. Should any issues arise, our support team is available to assist, with detailed FAQs and troubleshooting options provided on the Neotech product services page.
Packaging/Weight/Dimension:
- Dimensions: 30 x 22 x 20 cm for compact storage and transport.
- Weight: 2.4 kg for easy portability.
- Packaging: Safely packaged for reliable delivery across the UAE.
Shop Today & Receive Your Delivery Across the UAE!
Order the Xprinter XP-420B Label Printer today and enjoy fast delivery across the UAE, including Dubai, Abu Dhabi, Sharjah, and more. We prioritize timely and secure delivery to support your business needs.
Best Price Guarantee:
We ensure the best price on the Xprinter XP-420B in Dubai, UAE. If you find a better deal elsewhere, we’ll match it, ensuring you receive top-quality printing at the best value.
After Sales Support:
Our dedicated after-sales support team is here to help with installation, maintenance, and troubleshooting, ensuring you get the most out of your XP-420B.
Request for Customer Reviews and Testimonials:
We value your feedback! Share your experiences with the Xprinter XP-420B and help others choose the best label printing solution for their business.
Stock Availability:
Stock may vary. Please confirm availability before ordering. Most items are in stock and for non-standard orders, items can be arranged within 10-15 working days.
Get in Touch:
For more information about the Xprinter XP-420B, pricing, or availability, feel free to get in touch with our team. We’re here to provide expert advice and ensure your business runs smoothly.
Disclaimer:
All content, product specifications, and prices are for informational purposes only and may change without notice. Images are for illustration purposes and may not reflect the actual product. NEOTECH is not liable for any inaccuracies or omissions. Verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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