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NEOTECH

Xprinter XP-Q80A - Efficient 80mm Thermal Receipt Printer with Cutter

Xprinter XP-Q80A - Efficient 80mm Thermal Receipt Printer with Cutter

Regular price Dhs. 375.00 AED
Regular price Dhs. 490.00 AED Sale price Dhs. 375.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Xprinter XP-Q80A - Efficient 80mm Thermal Receipt Printer with Cutter

Overview:

Discover the Xprinter Q80A, your reliable partner in seamless transaction management. Designed for high-volume environments, this POS thermal printer integrates cutting-edge technology with user-friendly features, making it an indispensable tool for modern retail setups. With its robust build and high-speed printing capabilities, the Xprinter Q80A enhances workflow efficiency while ensuring every receipt is crisp and clear.

Product Description:

The Xprinter XP-Q80A is not just a receipt printer; it's a pivotal business solution. Boasting a superior printing speed of 230mm/s and supporting multiple connectivity options including USB, SERIAL, and LAN, this printer is built to meet the rigorous demands of busy retail outlets and hospitality venues. It features an auto-cutter, reducing paper jams and downtime, and supports a variety of international fonts, accommodating global business needs.

Key Features:

  • High-Speed Printing: Rapid output at 230mm/s, ensuring quick service.
  • Versatile Connectivity: Options include USB, SERIAL, and LAN.
  • Wide Paper Width: Supports paper sizes from 58mm to 80mm.
  • Auto-Cutter: Streamlines operations with efficient receipt cutting.
  • Multiple Font Support: Compatible with EN, KOR, CHN, JPN fonts for diverse business environments.

Product Quality and Performance:

Experience unmatched durability with the Xprinter Q80A. Engineered for longevity, it boasts a printer head life of 150 km and an auto-cutter life of 2 million cuts. This printer is not only reliable but also delivers consistently high performance that you can count on.

Specifications:

  • Connection: USB, SERIAL, LAN
  • Print Speed: Max 300 mm/s
  • Paper Width: Adjustable from 58/80/83±0.5mm
  • Cutter: Auto, partial cut
  • Weight: 1.115 KG
  • Dimensions: 133×126×130mm (D×W×H)

Purpose of Use:

The Xprinter Q80A is designed for businesses that require fast, reliable receipt printing. It's perfect for retail stores, restaurants, and anywhere that efficiency is key. Its robust design ensures it can handle the fast-paced demands of any busy establishment.

How to Use:

Setting up the Xprinter Q80A is straightforward. Connect it to your system via the available interfaces, load the paper, and it's ready to print. Regular maintenance involves simple steps like cleaning the printer head and replacing the cutter blade to ensure optimal performance.

Supported OS/Application/Industries:

Fully compatible with various operating systems including Windows, Linux, Android, and Mac, the Xprinter Q80A caters to a wide range of business applications. It's an ideal choice for the retail and hospitality industries, enhancing operational efficiency with its advanced features.

Benefits & Compatibility:

The Xprinter Q80A offers significant benefits:

  • Energy Efficiency: Low power consumption and high output.
  • Cost-Effective: Reduces operational costs with its durable design and efficient printing capabilities.
  • Compatibility: Works seamlessly with multiple systems and applications.

Warranty and FAQs:

The Xprinter Q80A comes with a one-year warranty covering all manufacturing defects. For more information, visit our FAQ section or contact our customer service team.

Shop Today & Receive Your Delivery Across the UAE!

Order your Xprinter Q80A today and enjoy fast, reliable delivery across the UAE. Whether you're starting a new business or upgrading your current equipment, the Xprinter Q80A is the perfect choice for enhancing your operational efficiency and customer satisfaction.

Best Price Guarantee:

We offer competitive pricing on the Xprinter Q80A, ensuring you get the best deal. If you find a lower price elsewhere, we will match it. Shop with confidence and secure the best value for your investment.

After Sales Support:

Our commitment doesn't end at the sale. We provide exceptional after-sales support to ensure your satisfaction with the Xprinter Q80A. Our team is here to help with any questions or issues you may encounter.

Request for Customer Reviews and Testimonials:

We value your feedback! Please share your experience with the Xprinter Q80A to help us continue improving our products and services.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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