CUSTOM

CUSTOM K80 Tornado 80mm Kiosk Receipt & Ticket Printer (915LC011100300) | NEOTECH® UAE

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Professional Embedded Direct Thermal Printer for Self-Service Kiosks, Ticket Vending Machines, ATMs, Parking Terminals and Automated Receipt Printing

Brand: CUSTOM
Manufacturer: CUSTOM S.p.A., Italy
Product Family: K80 Tornado
Manufacturer Part Number: 915LC011100300
Manufacturer Configuration: PRINTER K80 USB RS232 SHUT+NOTCH+MOUTH
Product Type: Embedded Kiosk Receipt and Ticket Printer
Printing Technology: Direct Thermal
Paper Width: 76–80 mm
Maximum Printing Speed: 150 mm/second
Connectivity: USB and RS232 Serial
Product Status: Manufacturer-Listed Model – Current Supply and Lifecycle Status Subject to Confirmation

Product Overview

The CUSTOM K80 Tornado 915LC011100300 is a professional 80 mm embedded thermal printer designed for integration into self-service kiosks, ticket vending machines, automated payment terminals and unattended receipt-printing equipment.

Developed by CUSTOM, the K80 Tornado combines direct thermal printing with kiosk-specific paper-handling features, including an integrated shutter, notch configuration, paper mouth, automatic cutter and sensors supporting automated ticket and receipt dispensing.

The printer supports USB and RS232 serial connectivity, printing speeds of up to 150 mm per second, thermal paper widths of approximately 76–80 mm and paper rolls with an external diameter of up to 180 mm.

Its design is intended for equipment manufacturers, system integrators, kiosk maintenance teams and organizations replacing compatible embedded receipt-printer modules.

The exact manufacturer part number is especially important because CUSTOM offers different configurations within its professional kiosk printer range.

This page refers specifically to CUSTOM 915LC011100300 – K80 USB RS232 SHUT+NOTCH+MOUTH.

Professional Highlights

Exact CUSTOM Part Number: 915LC011100300.
K80 Tornado Platform: Professional embedded kiosk receipt and ticket printer.
Direct Thermal Printing: No ink, toner or thermal-transfer ribbon required.
80 mm Paper Class: Supports specified 76 mm and 80 mm thermal media.
High-Speed Printing: Up to 150 mm per second.
8 Dots/mm Resolution: Approximately 200–203 dpi class.
USB and RS232 Interfaces: Suitable for compatible kiosk controllers and embedded systems.
Integrated Shutter: Designed to help protect the printer's paper exit.
Notch Configuration: Identified in the manufacturer's exact SKU description.
Paper Mouth: Intended for integration with the kiosk's customer-facing ticket exit.
Automatic Full Cutter: Supports automated separation of printed receipts and tickets.
Cutter Reliability Reference: Up to 1,000,000 cuts.
Printhead Life Reference: Up to 100 km.
Large Paper Roll Capacity: Supports rolls up to 180 mm external diameter.
Black-Mark Detection: Supports suitable preprinted or marked thermal media.
Ticket-Out Detection: Helps monitor printed-ticket presentation.
Near-Paper-End Detection: Supports consumable monitoring.
Anti-Jam System: Designed for reliable kiosk paper handling.
Barcode Printing: Supports common 1D barcodes and QR codes.
24 V DC Operation: Intended for integration with a compatible power supply.
Compact Embedded Construction: Suitable for appropriately designed kiosk enclosures.

Product Description

Professional Kiosk Printing Technology

The CUSTOM K80 Tornado is designed for applications where receipts or tickets must be produced automatically from an embedded system.

Unlike a conventional desktop POS printer, the K80 Tornado is intended to operate inside a kiosk enclosure or dedicated equipment housing.

Its mechanical construction, paper path and output arrangement are designed around integration requirements rather than countertop operation.

This makes it suitable for equipment manufacturers and maintenance organizations seeking a dedicated thermal printing module.

Direct Thermal Printing at Up to 150 mm/Second

The printer uses a fixed thermal printhead to create monochrome images on compatible thermal paper.

With a manufacturer-rated speed of up to 150 mm per second, it supports efficient production of transaction receipts, tickets and identification slips.

Printing performance depends on the selected print format, paper type, interface, host application and operating conditions.

Direct thermal printing eliminates the need for ink, toner and thermal-transfer ribbon consumables.

80 mm Receipt and Ticket Media

The K80 Tornado supports thermal paper widths specified by CUSTOM as 76 mm and 80 ±0.5 mm.

The manufacturer also specifies paper weights from 55 to 80 g/m² and thicknesses from 63 to 88 micrometres.

These media parameters matter when replacing a printer inside an existing kiosk.

Incorrect paper width, thickness, roll positioning or paper-path alignment may cause feeding and cutting problems.

The printer supports paper rolls with an external diameter of up to 180 mm, allowing suitable kiosk designs to accommodate a relatively large media supply.

Integrated Shutter and Paper Exit Protection

The 915LC011100300 configuration includes a shutter and paper mouth.

The integrated shutter is intended to support controlled paper presentation and reduce unwanted access through the ticket exit.

This is particularly relevant for public-facing unattended machines.

The shutter is a mechanical protection feature and should not be represented as a guarantee against vandalism, liquid ingress or unauthorized access.

The complete kiosk enclosure must provide the required environmental and physical protection.

Anti-Jam Paper Handling

The K80 Tornado platform includes an anti-jam system intended to support reliable paper movement through the printing and dispensing mechanism.

Correct media selection, printer mounting, paper-roll alignment and host-system control remain important.

An anti-jam design reduces operational risks but does not eliminate all possible paper jams.

Automatic Full Cutter

The integrated full cutter separates the printed ticket or receipt from the paper roll.

CUSTOM specifies a cutter reliability reference of 1,000,000 cuts.

This makes the printer suitable for automated applications requiring repeated ticket or receipt production.

The stated figure is a manufacturer reference and should not be interpreted as a guaranteed service life under every operating condition.

Black-Mark and Ticket-Out Sensors

The printer includes sensors for monitoring important paper-handling conditions.

Supported sensing functions include:

Printhead temperature
Paper presence
Near-paper-end condition
Black-mark detection
Ticket-out detection

These functions can help a compatible host application manage printing status and paper presentation.

Actual monitoring and response depend on the integration software and hardware configuration.

USB and RS232 Connectivity

The exact 915LC011100300 configuration is identified by CUSTOM as supporting USB and RS232 serial connectivity.

These interfaces can support integration with suitable kiosk controllers, embedded computers and industrial control systems.

USB operation may include virtual COM functionality depending on the driver and configuration.

Electrical connections, interface settings, communication protocols and driver compatibility must be verified before integration.

Barcode and QR Code Printing

The K80 Tornado supports several common linear barcode formats and QR codes.

This can be useful for:

Transaction references
Ticket validation numbers
Parking entry and exit tickets
Queue-management references
Reservation confirmations
Automated payment receipts
Customer-service tickets

Printing a barcode does not itself provide ticket validation or access-control functionality.

Those functions require the appropriate external software, scanners, databases and control systems.

Technical Specifications

Manufacturer: CUSTOM S.p.A.
Brand: CUSTOM
Product Family: K80 Tornado
Manufacturer Part Number: 915LC011100300
Manufacturer Model Description: PRINTER K80 USB RS232 SHUT+NOTCH+MOUTH
Product Category: Professional Kiosk Receipt and Ticket Printer
Printer Type: Embedded Thermal Printer Module
Printing Method: Direct Thermal
Printhead Type: Fixed Thermal Head
Print Density: 8 Dots/mm
Resolution Class: Approximately 200–203 dpi
Maximum Print Speed: 150 mm/second
Paper Width: 76 mm or 80 ±0.5 mm
Paper Weight: 55–80 g/m²
Paper Thickness: 63–88 µm
Print Width: Manufacturer-Specified Range of 52–80 mm, Depending on Configuration and Settings
Maximum Paper Roll Diameter: 180 mm
Supported Paper Type: Compatible Direct Thermal Paper
Paper Roll Holder: Included in the Manufacturer's Platform Description
Cutter Type: Full Cutter
Cutter Reliability Reference: 1,000,000 Cuts
Printhead Life Reference: 100 km
Integrated Shutter: Yes, Identified in Exact SKU
Notch Configuration: Yes, Identified in Exact SKU
Paper Mouth: Yes, Identified in Exact SKU
Anti-Jam System: Yes
Black-Mark Detection: Yes
Paper Presence Detection: Yes
Near-Paper-End Detection: Yes
Ticket-Out Detection: Yes
Printhead Temperature Monitoring: Yes
USB Interface: Yes
RS232 Serial Interface: Yes
Emulation: CUSTOM/POS
Character Tables: 54 Character Code Tables
Extended Character Support: Chinese GB18030-2000 and Korean PC949
Text Formatting: Height/Width Scaling from 1 to 8, Bold, Reverse, Underlined and Italic
Print Orientation: Normal, 90°, 180° and 270°
Supported 1D Barcodes: UPC-A, UPC-E, EAN-13, EAN-8, Code 39, ITF, Codabar, Code 93, Code 128 and Code 32
Supported 2D Barcode: QR Code
Data Buffer: 8 KB
Internal Flash Memory: 768 KB
External Flash Memory: 4 MB
RAM: 128 KB
Graphic Memory: One Logo, 640 × 409 Dots
Software Tools: PrinterSet, CustomPowerTool and Custom Windows API
Driver Families Listed by Manufacturer: Windows, Linux, Android and iOS-Related Integration Support
Power Requirement: 24 V DC ±10%
External Power Supply: Optional According to Manufacturer Documentation
Average Current Consumption: 0.8 A at the Manufacturer's Specified Test Condition
Electronic Board MTBF Reference: 165,245 Hours
Operating Temperature: 0°C to +50°C
Dimensions: 258 × 103.5 × 135 mm (L × H × W)
Weight: Approximately 1.25 kg
Manufacturer Package Reference: Device, Quick Guide and Locking Ring
Warranty: Subject to Confirmed Supply and Manufacturer/Supplier Terms
Availability: Subject to Written Order Confirmation

Professional Applications by Industry

Self-Service Kiosks

The CUSTOM K80 Tornado is suitable for integration into self-service terminals requiring printed receipts, transaction confirmations or service tickets.

Typical examples include customer-service kiosks, automated registration equipment and information terminals.

The kiosk manufacturer or integrator must verify mechanical mounting, power, software and paper-delivery compatibility.

Ticket Vending Machines

The printer can support ticket-printing applications in compatible vending systems.

Examples include transport tickets, admission tickets, service vouchers and reservation slips.

The printer produces the physical document; ticket validity and system integration are controlled by the host application.

ATM and Banking Self-Service Equipment

The K80 Tornado platform is intended for embedded applications that can include automated banking and ATM receipt printing.

Suitability for a particular ATM requires confirmation of the equipment manufacturer's mechanical, electrical, software and security requirements.

The printer does not independently provide banking transaction processing or security certification.

Parking Management Systems

Parking equipment may use the K80 Tornado to issue printed parking tickets, entry references, payment receipts and transaction records.

Black-mark detection and automated cutting can be relevant when the host system uses compatible ticket media.

Integration with barriers, payment processors or vehicle-identification systems is outside the printer's standalone functionality.

Transportation and Passenger Services

The printer may be considered for suitable transport ticketing and passenger self-service equipment.

Applications can include booking confirmations, queue tickets and transaction receipts.

System integrators must verify the applicable ticket format, paper durability, barcode requirements and operating environment.

Queue Management Systems

Customer-service departments may use compatible embedded printers to produce numbered queue tickets.

Applications include banks, government service centres, reception facilities and service counters.

Queue numbering and display synchronization require a separate compatible queue-management platform.

Retail Self-Checkout Equipment

Self-checkout and automated retail systems may require embedded receipt printing.

The K80 Tornado can be evaluated for these applications where the kiosk architecture supports its dimensions, interfaces and paper-handling system.

Hospitality and Automated Guest Services

Hotels and hospitality operators may use compatible kiosks for check-in confirmations, booking references and payment receipts.

The printer is one hardware component within the larger self-service solution.

Healthcare Administration Kiosks

The printer may support non-clinical administrative ticketing, appointment references and queue-management slips.

It should not be assumed suitable for medical records, regulated patient identification or safety-critical labeling without application-specific validation.

Public Services and Government Kiosks

Suitable embedded applications may include transaction receipts, appointment tickets and service references issued by automated public-service equipment.

Compliance, accessibility, cybersecurity and application approval remain the responsibility of the relevant system operator or integrator.

Purpose of Use

The CUSTOM 915LC011100300 is intended to print and dispense thermal receipts or tickets inside compatible kiosk equipment.

It is not a complete self-service kiosk, payment terminal, ATM, barcode scanner or desktop POS system.

Its primary function is reliable embedded printing under the control of a compatible host device.

Integration and Compatibility

Mechanical Integration

Before ordering, confirm that the printer fits the intended enclosure.

Important considerations include:

Overall printer dimensions
Mounting points and brackets
Paper-roll holder arrangement
Customer-facing paper exit
Shutter alignment
Cutter clearance
Access for maintenance
Paper-roll replacement space
Ventilation and operating temperature

Matching the part number alone does not establish compatibility with every kiosk design.

Electrical Integration

The printer requires a 24 V DC ±10% supply.

The external power supply is described by CUSTOM as optional.

Customers should verify whether a compatible power supply is included with the offered configuration.

Do not connect the printer directly to an unsuitable mains or DC supply.

Communication Compatibility

The 915LC011100300 supports USB and RS232.

Confirm:

Host interface availability
USB or serial communication mode
Serial port settings
Required connectors and cables
Driver support
CUSTOM/POS command compatibility
Application software requirements

Software and Operating Systems

CUSTOM lists driver and integration support associated with Windows, Linux, Android and iOS environments.

This does not mean the printer is automatically plug-and-play with every version of those operating systems.

Compatibility depends on the driver, integration method, host hardware and software implementation.

Paper and Ticket Compatibility

Verify the paper width, thickness, weight, roll diameter and black-mark requirements before purchasing media.

Thermal paper quality affects print clarity, cutter performance and long-term reliability.

For tickets requiring extended image life or exposure to difficult environmental conditions, confirm suitable thermal media.

Replacement Printer Compatibility

For replacement purchases, compare the full manufacturer part number with the original installed unit.

The exact SKU 915LC011100300 includes the USB/RS232, shutter, notch and mouth configuration.

Do not assume that a different K80 variant is a direct replacement.

Buyer Guidance – Important Checks Before Ordering

Confirm the exact part number 915LC011100300.
Verify the original printer model and configuration.
Confirm USB and RS232 interface requirements.
Check the shutter, notch and paper-mouth arrangement.
Compare physical dimensions and mounting details.
Verify 24 V DC power availability.
Confirm whether the external power supply is required.
Check the paper-roll diameter and media specifications.
Verify the cutter and ticket-output requirements.
Confirm the host operating system and integration software.
Check the required CUSTOM/POS commands and drivers.
Verify any application-specific regulatory requirements.
Confirm the included accessories and connectors.
Request current availability and estimated delivery.
Confirm the applicable warranty and commercial terms.

For existing kiosk repairs, a photograph of the installed printer label and original manufacturer part number can help prevent incorrect replacement orders.

How to Use the CUSTOM K80 Tornado

The K80 Tornado is intended for integration into suitable kiosk equipment by qualified personnel.

A typical commissioning process involves:

Verify the printer model and manufacturer part number.
Inspect the printer and supplied accessories.
Confirm the kiosk's mechanical mounting arrangement.
Mount the printer according to CUSTOM's installation documentation.
Align the paper mouth and customer-facing ticket exit.
Connect the correct 24 V DC power supply.
Connect USB or RS232 to the host controller.
Load compatible thermal paper.
Configure the appropriate driver and communication settings.
Perform a test print.
Test paper feeding, cutting and ticket presentation.
Check sensor feedback and host-system responses.
Verify the complete application workflow before operational use.

Electrical and mechanical integration should follow the manufacturer's documentation.

Reliability, Maintenance and Consumables

CUSTOM specifies a printhead life reference of up to 100 km and a cutter reliability reference of 1,000,000 cuts.

The electronic board MTBF reference is 165,245 hours under the manufacturer's stated conditions.

These are engineering reference values, not guaranteed uninterrupted operating periods.

For reliable operation:

Use compatible thermal paper.
Maintain proper paper-roll alignment.
Keep the paper path clean.
Follow the recommended printhead-cleaning procedure.
Inspect the cutter and ticket exit periodically.
Avoid excessive dust and contamination.
Monitor paper-near-end and ticket-output signals.
Use appropriate electrical protection and power supplies.

Consumable and maintenance requirements should be planned according to actual kiosk usage.

Packaging and Accessories

CUSTOM's published K80 platform information identifies a device, quick guide and locking ring among the standard package contents.

The manufacturer also lists accessories and optional items for the platform.

Exact contents may vary according to the ordered SKU and supplier configuration.

External Power Supply: Verify separately
USB Cable: Verify separately
RS232 Cable: Verify separately
Thermal Paper Roll: Verify separately
Mounting Accessories: Confirm for the exact configuration

Do not assume that a complete kiosk integration kit is included with the printer.

Delivery and Returns – UAE

NEOTECH® accepts UAE supply inquiries for the CUSTOM K80 Tornado 915LC011100300.

Availability and lead time must be confirmed before order acceptance.

Standard stocked orders may qualify for NEOTECH®'s published UAE delivery arrangements. Imported, specialized or order-specific industrial equipment may require a separately quoted lead time.

Returns and Exchanges

Returns are subject to NEOTECH®'s published return policy, the confirmed order terms and applicable UAE consumer rights.

Customers should confirm return eligibility before ordering specialized or configuration-specific industrial equipment.

Any statutory rights relating to defective or nonconforming goods remain applicable.

Why NEOTECH® UAE?

NEOTECH® provides product information and supply inquiries for professional receipt printers, barcode printers, POS equipment, kiosk printing hardware and business technology products.

Our approach emphasizes:

Exact manufacturer part-number identification
Verified technical specifications
Clear integration and compatibility guidance
Transparent commercial terms
Realistic lead-time confirmation
No unsupported claims about stock or manufacturer authorization
Practical buyer information before purchase

Learn First. Decide Second.

Request a Quote or Order in the UAE

For CUSTOM K80 Tornado 915LC011100300 pricing, replacement requirements or business quantities, please provide:

Product: CUSTOM K80 Tornado Kiosk Printer
Part Number: 915LC011100300
Configuration: USB RS232 SHUT+NOTCH+MOUTH
Required Quantity: As Needed
Application: Existing Printer Replacement or New Equipment Integration
Delivery Location: UAE

For replacement inquiries, please also provide the original printer part number or a clear photograph of its identification label.

NEOTECH® will review the request and confirm availability, AED price, 5% UAE VAT, estimated lead time, warranty and applicable commercial terms before order acceptance.

Contact – NEOTECH® UAE

Brand: NEOTECH®
Sales Inquiries: POSTECH PLUS COMPUTER TRADING LLC
Store: Store 13, Computer Building, Al Fahidi, Bur Dubai, Dubai, UAE
WhatsApp: +971 50 197 5252
Email: support@neotech.ae

The contracting and invoicing company will be identified in the final quotation and payment instructions.

FAQ – CUSTOM K80 Tornado 915LC011100300

Q: What is CUSTOM 915LC011100300?

A: It is the CUSTOM K80 Tornado embedded thermal kiosk printer configured with USB, RS232, shutter, notch and paper mouth.

Q: Is the CUSTOM K80 Tornado a desktop POS printer?

A: No. It is primarily designed for integration into kiosks and automated equipment.

Q: What paper width does the printer support?

A: CUSTOM specifies 76 mm and 80 ±0.5 mm thermal paper.

Q: What is the maximum printing speed?

A: Up to 150 mm per second under the manufacturer's specified conditions.

Q: Does the printer require ink or toner?

A: No. It uses direct thermal printing on compatible thermal paper.

Q: What is the printer's resolution?

A: The manufacturer specifies 8 dots per millimetre, approximately 200–203 dpi.

Q: Does 915LC011100300 include USB connectivity?

A: Yes. USB is included in the manufacturer's identified configuration.

Q: Does it support RS232 serial communication?

A: Yes. RS232 is included in the exact model description.

Q: Does it have an automatic cutter?

A: Yes. The K80 Tornado includes a full cutter.

Q: What is the cutter life reference?

A: CUSTOM specifies up to 1,000,000 cuts as a reliability reference.

Q: What is the printhead life reference?

A: CUSTOM specifies up to 100 km.

Q: Does this model include a shutter?

A: Yes. The exact manufacturer SKU includes the SHUT designation.

Q: What does SHUT+NOTCH+MOUTH mean?

A: It is CUSTOM's configuration description identifying the shutter, notch and paper-mouth arrangement for this model.

Q: Can it print QR codes?

A: Yes. QR Code is included among the supported barcode formats.

Q: Can it print Code 128 barcodes?

A: Yes. Code 128 is supported.

Q: Does it detect paper-near-end conditions?

A: Yes. Near-paper-end sensing is listed in the manufacturer's specifications.

Q: Does it support black-mark detection?

A: Yes. The K80 Tornado includes black-mark sensing.

Q: Does it detect ticket output?

A: Yes. Ticket-out sensing is among the supported functions.

Q: What is the maximum paper-roll diameter?

A: Up to 180 mm according to CUSTOM's specifications.

Q: What power supply is required?

A: A suitable 24 V DC ±10% supply.

Q: Is the external power supply included?

A: CUSTOM identifies the external power supply as optional. The actual supplied package must be checked.

Q: What are the printer dimensions?

A: Approximately 258 × 103.5 × 135 mm, expressed as length × height × width.

Q: How much does the printer weigh?

A: Approximately 1.25 kg.

Q: Can it replace another CUSTOM K80 printer?

A: Possibly, but the exact part number, mounting arrangement, interfaces, paper exit and power requirements must match.

Q: Is the printer suitable for ATMs?

A: The K80 Tornado platform is intended for kiosk applications that can include ATM receipt printing, subject to the ATM manufacturer's integration requirements.

Q: Can it be used in parking payment machines?

A: It may be suitable for compatible parking kiosks and ticketing equipment following integration verification.

Q: Does it work with Windows or Linux?

A: CUSTOM lists driver support for Windows and Linux environments. Compatibility with the exact host system must be confirmed.

Q: Is installation included?

A: NEOTECH® focuses on hardware supply. Kiosk integration, installation, software development and on-site maintenance are not included unless separately agreed with a qualified provider.

Q: Is the CUSTOM K80 Tornado available in Dubai?

A: Contact NEOTECH® UAE to confirm current availability, price and delivery arrangements for part number 915LC011100300.

Disclaimer – NEOTECH® UAE

This listing refers specifically to CUSTOM manufacturer part number 915LC011100300.

Specifications are based on CUSTOM's published K80 Tornado product information and may be revised by the manufacturer without notice.

Performance, printhead life, cutter reliability and electronic MTBF figures are manufacturer reference values rather than guarantees of actual service life.

The printer is an embedded component requiring suitable power, software, mechanical integration and compatible media.

Compatibility with a particular kiosk, ATM, parking terminal, operating system or payment application must be verified before ordering.

NEOTECH® supplies hardware and does not represent this product as a complete self-service solution or provide installation, software integration or ongoing maintenance as part of the standard product supply.

Availability, condition, packaging, accessories, warranty, price, VAT and lead time must be confirmed before order acceptance.

CUSTOM is a trademark of its respective owner. NEOTECH® does not claim exclusive or authorized distributor status without supporting documentation.

Last Updated: 21 October 2026 (GST, UTC+4)

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CUSTOM K80 Tornado 80mm Kiosk Receipt & Ticket Printer (915LC011100300) | NEOTECH® UAE