Epson

Epson TM-U220B-067 Impact Kitchen Printer | NEOTECH® UAE

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AED 2,028.00

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Two-colour impact printing for kitchen orders, receipts, and busy POS environments.

Epson TM-U220B-067 Impact Kitchen and Receipt Printer The Epson TM-U220B-067 is a compact impact dot-matrix printer designed for kitchen orders, receipts, service tickets, and other POS applications where ribbon-based printing is preferable to direct thermal printing.

This specific configuration is identified by Epson as:

Model: TM-U220B
Configuration: 067
SKU: C31C514067
Interface: No interface specified as included
Power supply: Included
Near-end sensor: Included
Colour: Epson Dark Grey

The exact interface required—such as serial, USB, Ethernet, or another supported Epson interface—must be confirmed separately before ordering.

Overview

The TM-U220 series uses a 9-pin serial impact dot-matrix print mechanism. Unlike thermal printers, it prints through an inked ribbon, making it suitable for environments where receipts or kitchen tickets may be exposed to heat.

The TM-U220B version includes an autocutter and supports optional wall mounting. Epson documents print speeds of up to 6.0 lines per second and support for three common roll-paper widths.

Typical uses include:

Restaurant kitchen orders
Café preparation tickets
Retail receipts
Service-counter tickets
Order-routing slips
Hospitality POS printing
One-original-plus-one-copy forms

Why Use an Impact Printer in a Kitchen?

Thermal paper can darken when exposed to excessive heat. An impact printer uses plain paper and an inked ribbon, so it may be more suitable for kitchen or food-preparation areas where printed orders are placed near heat sources.

Impact printing can also support:

Black or black/red ribbon printing
Multi-part paper with one original and one copy
Audible printing, which can help alert kitchen staff that a new order has arrived
Plain-paper receipt rolls rather than heat-sensitive thermal media

The correct printer should still be selected according to the working environment, noise tolerance, software, paper format, and connection method.

Key Features

Impact dot-matrix printing

The TM-U220 uses a 9-pin serial impact mechanism rather than thermal printing.

Up to 6.0 lines per second

Epson specifies:

Up to 4.7 lines per second at 40 columns
Up to 6.0 lines per second at 30 columns

Actual output depends on font, layout, communication, and application settings.

Automatic cutter

The TM-U220B includes an autocutter. Epson documents full- or partial-cut configurations depending on the factory version.

Three supported paper widths

The printer accommodates approximately:

57.5 mm
69.5 mm
76 mm

The appropriate internal paper-width configuration must be used.

Two-colour printing

With the appropriate Epson ERC-38 black/red ribbon and supported software commands, the TM-U220 can print in black and red.

Near-end paper sensor

The 067 configuration is identified by Epson as including the near-end sensor, helping the operator identify when the paper roll is approaching its end.

Drop-in paper loading

The roll-paper design is intended to simplify media replacement during daily POS operation.

Technical Specifications

Manufacturer: Epson

Model: TM-U220B

Configuration: 067

SKU: C31C514067

Product type: Impact receipt and kitchen printer

Print method: 9-pin serial impact dot matrix

Print speed: Up to 6.0 lines per second

Print fonts: 7 × 9 and 9 × 9

Column capacity: Up to 42 columns, depending on font and paper configuration

Paper widths: Approximately 57.5 mm, 69.5 mm, and 76 mm

Maximum roll diameter: Approximately 83 mm

Paper thickness: Approximately 0.06–0.085 mm

Copy capability: One original plus one copy

Ribbon: Epson ERC-38 series

Ribbon colours: Black or black/red, depending on selected cartridge

Autocutter: Included on TM-U220B

Near-end sensor: Included in the 067 configuration

Interface: Not specified as included with configuration 067

Supported interface options for the TM-U220 family: Serial, parallel, USB, Ethernet, and selected wireless interfaces, depending on installed interface hardware

Data buffer: 40 bytes or 4 KB, configuration dependent

Power input to printer: 24 V DC ±7%

Power supply: Included in the 067 configuration

Cash-drawer output: Two drawer drivers documented for the series

Dimensions: Approximately 160 × 248 × 138.5 mm

Weight: Approximately 2.5 kg

Colour: Epson Dark Grey

Operating humidity: 10%–90%

Storage temperature: Approximately -10°C to 50°C

Specifications are based on Epson documentation for the TM-U220 series and the regional listing for C31C514067. The exact installed interface, cutter configuration, language set, regional cable, and supplied accessories should be confirmed before ordering.

Important Interface Notice

The part number C31C514067 is described as:

TM-U220B (067): No IF, PS, NE sensor, EDG

This indicates that buyers should not assume that USB, Ethernet, or serial connectivity is already installed.

Before ordering, confirm:

Which interface board is installed, if any
Whether an interface board must be purchased separately
The required connection to the POS terminal
Driver and software compatibility
Cable requirements
Network configuration, where applicable

The TM-U220 family supports multiple interface types, but availability depends on the specific hardware configuration.

Applications

The Epson TM-U220B-067 may be considered for:

Restaurant kitchen printing
Café order tickets
Hotel food-and-beverage operations
Retail receipt printing
Service-counter tickets
Pharmacy or clinic counter receipts
Warehouse issue slips
Workshop job tickets
Order-routing documents
One-original-plus-one-copy printing

Purpose of Use

This printer is intended for transaction and order printing where impact technology provides operational advantages.

It may be useful where:

Kitchen heat makes thermal paper less suitable
Two-colour printing is required
A copy form is needed
An audible print mechanism is useful for staff notification
Plain-paper roll printing is preferred
Existing POS software already supports Epson ESC/POS commands

Compatibility

The TM-U220 supports Epson ESC/POS commands and can be used with compatible POS software, drivers, and middleware. Epson also provides Advanced Printer Driver and OPOS-related resources for the TM-U220 family.

Compatibility depends on:

Installed interface
POS operating system
Epson driver version
Software support for the TM-U220
Required paper width
Character set
Cutter commands
Red/black print commands
Cash-drawer requirements
Existing receipt or kitchen-ticket format

A test print from the intended software is recommended before full deployment.

Interface Options Explained

Serial

Serial RS-232 may suit older POS systems or installations already designed for serial communication.

Verify:

COM-port availability
Baud rate
Parity
Data bits
Handshaking
Cable pinout

USB

USB may be suitable for direct connection to a nearby Windows POS terminal, subject to the correct Epson USB interface and driver.

Ethernet

Ethernet may be preferable when the printer is shared across a network or installed away from the POS terminal.

Verify:

Interface model
IP-address configuration
Network security
POS-software support
Print-server compatibility

Because the 067 version is identified as “No IF,” none of these connections should be assumed to be included without confirmation.

Paper and Ribbon Guidance

Paper

Use plain impact-printer roll paper matching the configured width.

Supported nominal widths include:

58 mm class
70 mm class
76 mm class

Paper thickness and roll diameter should remain within Epson’s published limits.

Ribbon

The TM-U220 series uses Epson ERC-38 ribbon cartridges.

Common options include:

ERC-38B black ribbon
ERC-38BR black/red ribbon

Epson documents an approximate black-ribbon life of three million characters. Black/red cartridge life varies between the black and red portions.

Use a ribbon compatible with the exact printer model and required print colour.

One Original and One Copy

The printer can support one original plus one copy using suitable multi-part paper.

This may be useful for:

Kitchen and cashier copies
Service records
Delivery documentation
Workshop job slips
Internal transaction records

The TM-U220 does not support every possible multi-part form, so the intended paper should be tested before bulk purchase.

Wall-Mounting Option

The TM-U220B can be wall mounted using Epson’s compatible wall-hanging bracket, such as the WH-10, where appropriate.

Wall mounting may help:

Save counter space
Keep the printer away from spills
Position kitchen tickets for easier collection
Print the order in a readable orientation

The bracket is not necessarily included and should be confirmed separately.

Things to Verify Before Ordering

Please confirm:

Exact SKU: C31C514067
Required interface: serial, USB, Ethernet, or other
Whether an interface board is included
Required connection cable
Power supply and UAE plug type
58 mm, 70 mm, or 76 mm paper requirement
Black or black/red ribbon
Full- or partial-cut requirement
Wall-mounting requirement
Near-end sensor requirement
POS-software compatibility
Driver and operating-system support
Required character language
Cash-drawer connection
New, refurbished, or remaining-stock condition
Warranty source and duration
Package contents
Delivery timeframe

Who Should Consider This Printer?

The TM-U220B-067 may suit:

Restaurants using printed kitchen orders
Cafés and food courts
Hotels and hospitality operators
Retail counters
Businesses replacing an existing TM-U220
POS installations requiring impact printing
Environments requiring plain-paper tickets
Workflows needing one original and one copy

A thermal printer may be more suitable where:

Quiet printing is important
Higher print speed is required
Graphics and logos need sharper quality
Multi-part copies are unnecessary
The printer will not be exposed to kitchen heat
Compact 80 mm thermal printing is preferred

Maintenance Guidance

Routine maintenance may include:

Replacing the ERC-38 ribbon
Removing paper dust
Checking the autocutter area
Clearing paper jams carefully
Inspecting the platen and print mechanism
Confirming the near-end sensor position
Keeping liquids, grease, and food debris away from the unit
Allowing the printhead to cool before handling internal components

Epson warns that the printhead can become hot during and immediately after printing.

Why NEOTECH® UAE

NEOTECH® provides product information and compatibility guidance for POS, barcode, RFID, printing, and automation hardware.

Before purchase, we encourage customers to verify:

Exact part number
Installed interface
Software compatibility
Paper and ribbon requirements
Power and cable requirements
Package contents
Warranty source
Delivery timeframe

There is absolutely no obligation or pressure to proceed with the purchase with us.

Learn First. Decide Second. Buy Only If It Is Right for Your Needs.

Delivery – UAE

Service area: United Arab Emirates

Order cutoff: 2:00 PM GST

Handling time: 1–2 business days, subject to availability

Transit time: 3–5 business days

Estimated total delivery: 4–7 business days

Standard delivery: Free within the UAE

For non-stock, legacy, or specially sourced configurations, the expected delivery timeline will be confirmed before order acceptance.

Returns and Exchanges

Eligible products may be returned within 30 days when they remain new, unused, uninstalled, unconfigured, and in their original condition.

Free printable return label
No restocking fee
Exchanges may be available
Refunds are processed within 15 days after inspection and approval

Printers that have been used, connected, configured, damaged, or returned without complete packaging may not qualify under the new-only return condition.

FAQ - Epson TM-U220B-067

Q: What does “067” mean in Epson TM-U220B-067?
A: It identifies the specific Epson configuration C31C514067. Epson Middle East lists it as No IF, PS, NE sensor, EDG—meaning no interface is identified as included, while the power supply, near-end sensor, and Epson Dark Grey colour are specified.

Q: Does the TM-U220B-067 include USB or Ethernet?
A: It should not be assumed. Epson lists this configuration as “No IF,” so the installed or separately required interface must be confirmed before ordering.

Q: Is this a thermal printer?
A: No. It is a 9-pin impact dot-matrix printer that uses an inked ribbon.

Q: Is it suitable for restaurant kitchens?
A: Yes, it is commonly used for kitchen orders because it prints on plain paper rather than heat-sensitive thermal paper. Suitability still depends on the installation environment and POS software.

Q: Does it have an autocutter?
A: Yes, the TM-U220B model includes an autocutter. The exact full- or partial-cut factory configuration should be confirmed.

Q: Can it print in red and black?
A: Yes, when used with the compatible black/red ERC-38 ribbon and supported software commands.

Q: Which paper widths are supported?
A: Epson documents approximately 57.5 mm, 69.5 mm, and 76 mm paper widths.

Q: Can it print two copies?
A: It supports one original and one copy using suitable media.

Q: Can it be mounted on a wall?
A: The TM-U220B supports optional wall mounting with compatible hardware such as the WH-10 bracket.

Q: Does it work with Windows POS software?
A: Epson provides Windows driver resources for the TM-U220 family. Compatibility depends on the installed interface, operating system, driver, and POS application.

Q: Are the interface cable and ribbon included?
A: Package contents vary by supply source and configuration. They should only be treated as included when expressly listed in the quotation.

Contact NEOTECH® UAE

For interface, compatibility, or availability enquiries:

WhatsApp: +971 50 739 1234
Email: support@neotech.ae

Please provide the POS software name, required interface, paper width, kitchen or counter application, existing printer model, and connection type so the configuration can be reviewed accurately.

Disclaimer - NEOTECH® UAE

Product information is based on Epson’s published documentation for the TM-U220 series and the regional listing for C31C514067. Specifications, installed interface, cutter configuration, language set, accessories, package contents, warranty, and availability may vary by source, production revision, and region.

The TM-U220B-067 is listed as “No IF.” Customers should verify whether a compatible interface board is installed or must be purchased separately before ordering.

NEOTECH® is operated by NEOLYN TECHNOLOGY LLC. No claim of manufacturer authorisation, distributorship, or official brand representation is made unless supported by current written documentation.

Last Updated: 02 August 2026 (GST, UTC+4)

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Epson TM-U220B-067 Impact Kitchen Printer | NEOTECH® UAE