NEOTECH
HP ENVY 13-BF0797NR Laptop - Intel 12th Gen i7-1250U, 16GB, 1TB SSD, 13.3'' 2.8K Touch X360
HP ENVY 13-BF0797NR Laptop - Intel 12th Gen i7-1250U, 16GB, 1TB SSD, 13.3'' 2.8K Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unleash superior performance with the HP ENVY 13-bf0797nr, featuring a 12th Gen Intel i7 processor, 16GB RAM, 1TB SSD, and a stunning 13.3'' 2.8K Touch X360 display. Ideal for professionals who demand excellence. Available now at NEOTECH.
Overview:
The HP ENVY 13-bf0797nr is a high-performance laptop designed for professionals and creatives who require a powerful, versatile device. This model comes equipped with a 12th Generation Intel Core i7-1250U processor, 16GB of RAM, and a 1TB SSD, all showcased on a breathtaking 13.3-inch 2.8K touchscreen that supports multiple modes of interaction.
Product Description:
This version of the HP ENVY laptop enhances productivity and entertainment with its powerful Intel Core i7-1250U processor and expansive 16GB of memory. The 1TB SSD provides plenty of storage for complex projects and media libraries, while the 2.8K display delivers vibrant visuals with sharp detail. The X360 touch feature allows for flexible use as a tablet or laptop, perfect for presentations, design work, or enjoying media. Its sleek, all-metal design not only looks great but also adds an extra layer of durability.
Key Features:
- Processor: 12th Gen Intel Core i7-1250U, advanced performance for demanding applications.
- Memory: 16GB RAM, ideal for high-level multitasking.
- Storage: 1TB SSD, vast space with high-speed access.
- Display: 13.3-inch 2.8K Touch X360, crisp visuals with versatile touchscreen functionality.
- Design: Elegant, all-metal chassis with a sleek profile.
- Portability: Lightweight and ultra-portable, perfect for on-the-go professionals.
Product Quality and Performance:
The HP ENVY 13-bf0797nr is engineered to meet the needs of the most demanding users, providing robust performance in a slim and portable form factor. Its battery life supports extended working sessions, ensuring you can work uninterrupted throughout the day.
Specifications:
- Dimensions: 306.5 x 194.6 x 16.9 mm
- Weight: Approximately 1.31 kg
- Operating System: Windows 11 Home
- Battery Life: Up to 10 hours, designed to last through your workday.
Purpose of Use:
Ideal for professionals in fields like graphic design, video editing, and other creative industries, as well as business executives who need a reliable and powerful device for multitasking and mobile presentations.
How to Use:
Take advantage of the laptop’s X360 design by using it in various modes to suit your working style—use it as a traditional laptop for typing, in tent mode for presentations, or as a tablet when on the move.
Supported OS/Application/Industries:
Efficiently runs a variety of professional software applications, including Adobe Creative Suite, AutoCAD, and other resource-intensive programs, making it suitable for a range of industries.
Benefits & Compatibility:
Features a comprehensive suite of connectivity options including Wi-Fi 6, Bluetooth 5.2, and Thunderbolt 4 ports, ensuring compatibility with a wide range of peripherals and faster data transfer speeds.
Warranty and FAQs:
Comes with HP’s standard one-year warranty, with additional options available through NEOTECH for extended coverage and support.
Packaging/Weight/Dimension:
Packaged securely with the laptop, power adapter, and user manuals included to ensure a safe and informative unboxing experience.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the HP ENVY 13-bf0797nr from NEOTECH for swift delivery, competitive pricing, and top-tier customer support tailored to professionals.
Best Price Guarantee:
At NEOTECH, we ensure you get the best deal on the HP ENVY 13-bf0797nr. If you find a lower price elsewhere, we will match it.
After Sales Support:
Enjoy extensive after-sales support, including technical assistance and troubleshooting, ensuring your HP ENVY remains at peak performance.
Request for Customer Reviews and Testimonials:
We value your feedback on the HP ENVY 13-bf0797nr. Sharing your experience helps others make informed decisions and aids NEOTECH in enhancing service quality.
Stock Availability:
Check stock availability with NEOTECH directly to ensure timely delivery of your HP ENVY 13-bf0797nr, as demand for high-performance laptops can be high.
Get in Touch:
For more information or assistance with your purchase, reach out to NEOTECH’s expert customer service team. We’re here to help you choose the best technology solutions for your needs.
Disclaimer:
All information regarding the HP ENVY 13-bf0797nr Laptop is for general informational purposes only and may change without notice. Images are for illustration purposes only and may not accurately represent the actual product. Always verify product details with NEOTECH before making a purchase to ensure accuracy and complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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