NEOTECH
Hikvision DS-2DE2C400IWG/W 4 MP Fixed Outdoor IR WIFI Stand Alone PT Network Camera
Hikvision DS-2DE2C400IWG/W 4 MP Fixed Outdoor IR WIFI Stand Alone PT Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Secure your perimeter with the Hikvision DS-2DE2C400IWG/W, an outdoor 4 MP Wi-Fi PT network camera featuring powerful IR illumination for superior night-time surveillance.
Overview
The Hikvision DS-2DE2C400IWG/W is a robust 4 MP outdoor network camera equipped with Wi-Fi and pan-tilt functionality, designed to provide comprehensive coverage and high-resolution video in a variety of outdoor environments.
Product Description
This camera integrates advanced surveillance features including a 4 MP resolution for crisp, clear images and infrared (IR) illumination for effective night vision up to 50 meters. The Wi-Fi connectivity facilitates easy installation without extensive wiring, while the pan and tilt capabilities enable wide area coverage, making it ideal for monitoring large outdoor spaces like backyards, parking lots, and community areas.
Key Features
- 4MP High Resolution: Ensures detailed and sharp images, capturing fine details essential for outdoor surveillance.
- IR Night Vision: Provides clear footage up to 50 meters away even in total darkness, enhancing security during nighttime.
- Wi-Fi Connectivity: Allows for flexible installation locations without the need for complex cabling.
- Pan-Tilt Functionality: Enables the camera to cover a wide area, reducing the number of cameras needed for effective surveillance.
- Weatherproof: IP66 rating ensures that the camera is protected against harsh weather conditions, including rain and dust.
Product Quality and Performance
Constructed with durability in mind, the DS-2DE2C400IWG/W is built to withstand the rigors of outdoor use. Its high-resolution imaging combined with effective night vision capability ensures reliable performance under various lighting conditions.
Specifications
- Resolution: 4 Megapixels
- IR Range: Effective night vision up to 50 meters
- Connectivity: Wi-Fi enabled for easy wireless setup
- Pan/Tilt: Wide range of motion for comprehensive monitoring
- Protection Level: IP66 weatherproof rating
Purpose of Use
Ideal for homeowners and businesses looking for a versatile outdoor camera that can monitor large areas without the need for extensive wiring. Suitable for places where adjustable camera angles are crucial for complete area coverage.
How to Use
Mount the camera in a strategic outdoor location. Connect to a power source and pair it with your local Wi-Fi network. Use the companion app or software to adjust pan and tilt settings remotely and configure other surveillance features as needed.
Supported OS/Application/Industries
This camera is versatile enough for a wide range of applications, from residential security to monitoring commercial spaces such as warehouses, parking lots, and other large outdoor areas. It supports various operating systems and can be integrated into existing video surveillance systems.
Benefits & Compatibility
The DS-2DE2C400IWG/W offers excellent flexibility and cost-effectiveness by reducing the need for multiple cameras and extensive wiring. It is compatible with many existing network video recorders and surveillance systems, especially those that support ONVIF standards.
Warranty and FAQs
Comes with a standard one-year warranty. For additional support, detailed FAQs and direct customer service are available to help with installation, configuration, and troubleshooting.
Packaging/Weight/Dimension
- Packaging: Includes the camera, Wi-Fi antenna, mounting hardware, and user manual.
- Weight: Lightweight design for easy installation.
- Dimensions: Compact form factor allows for unobtrusive placement and minimal visual impact.
Shop Today & Receive Your Delivery Across the UAE!
Order the Hikvision DS-2DE2C400IWG/W today and enhance your outdoor security setup. Our efficient delivery service ensures quick and reliable delivery throughout the UAE.
Best Price Guarantee
We offer competitive pricing for the DS-2DE2C400IWG/W. Find a lower price elsewhere, and we'll match it to ensure you receive the best value for your investment.
After Sales Support
Our dedicated support team is ready to assist with any operational or technical issues, ensuring your camera system operates effectively and meets all your security needs.
Request for Customer Reviews and Testimonials
If you're using the Hikvision DS-2DE2C400IWG/W, please share your experience. Your feedback helps us improve our products and service and assists others in making informed decisions about their surveillance needs.
Get in Touch
For more information about the Hikvision DS-2DE2C400IWG/W or other security solutions, please contact our team of experts. We provide personalized advice and effective solutions tailored to meet the unique challenges of your surveillance requirements.
Stock Availability
Please check with our sales team for the availability of the Hikvision DS-2DE2C400IWG/W before placing your order to ensure timely delivery.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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