NEO Digital
Ocom (OCPP-M06) 58mm Mini Portable Thermal Receipt Printer
Ocom (OCPP-M06) 58mm Mini Portable Thermal Receipt Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore the versatility of the Ocom OCPP-M06, a 58mm portable thermal printer perfect for efficient and mobile receipt printing.
Overview
The Ocom OCPP-M06 is a compact 58mm thermal receipt printer that offers exceptional portability and ease of use, making it ideal for professionals who require mobile printing solutions. It's perfect for markets like retail, hospitality, and any on-the-go business environment where quick, efficient receipt printing is essential.
Product Description
The Ocom OCPP-M06 leverages thermal printing technology to deliver high-quality prints at a rapid pace, all while maintaining a sleek, user-friendly design. This printer supports Bluetooth connectivity, allowing it to easily pair with various devices including smartphones, tablets, and laptops. Its lightweight design and long-lasting battery make it suitable for extensive mobile use, ensuring reliable service wherever required.
Key Features
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Bluetooth Connectivity: Enables wireless printing from mobile devices, enhancing flexibility and reducing setup complexity.
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Compact and Portable: Small in size and light in weight, making it easy to carry and use in various settings without requiring a lot of space.
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Fast Thermal Printing: Provides quick and clear printing to keep transactions moving smoothly without delay.
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Durable Battery Life: Designed for prolonged use on a single charge, supporting busy workdays with minimal downtime.
Product Quality and Performance
The Ocom OCPP-M06 is known for its durability and reliability, offering consistent performance that businesses can depend on. It operates quietly and efficiently, with a robust design that withstands the demands of frequent travel and varied environmental conditions.
Specifications
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Dimensions: 11x10x5 cm
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Weight: 200 grams
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Print Speed: Up to 90 mm/sec
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Connectivity: Bluetooth 4.0, USB
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Battery Life: Capable of printing up to 300 receipts per charge
Purpose of Use
This printer is particularly useful for mobile sales environments, field services, and small businesses that need to issue receipts or tickets directly at the point of transaction. It is also suitable for event organizers who require a portable solution for quick ticket printing.
How to Use
To use the Ocom OCPP-M06, connect it to your device via Bluetooth or USB, load the thermal paper roll, and start printing from any compatible application. It's designed for straightforward operation, with one-touch printing that minimizes the learning curve for new users.
Supported OS/Application/Industries
The OCPP-M06 is highly versatile and can be used across various industries requiring receipt or ticket printing. It is compatible with operating systems such as Android, iOS, and Windows, making it suitable for a wide range of business applications.
Benefits & Compatibility
The printer enhances operational efficiency with its quick setup and fast printing capabilities, allowing businesses to serve customers more effectively. Its compatibility with various mobile operating systems and its compact size make it an excellent choice for businesses that value mobility and simplicity.
Warranty and FAQs
Includes a one-year warranty with comprehensive support. An FAQ section is provided to help users troubleshoot common issues and make the most of their printer.
Packaging/Weight/Dimension
The printer is packaged securely to ensure it arrives in perfect condition, with detailed specifications included to facilitate setup and integration.
Shop Today & Streamline Your Receipt Printing
Invest in the Ocom OCPP-M06 for reliable and efficient mobile printing. Contact us for pricing details and to learn more about our shipping options.
Best Price Guarantee
We offer competitive pricing on the Ocom OCPP-M06. Find a lower price elsewhere, and we'll match it to ensure you receive the best value for your investment.
After Sales Support
Our dedicated support team is available to assist with any setup or operational issues, ensuring you get the most out of your mobile printer.
Request for Customer Reviews and Testimonials
If you use the Ocom OCPP-M06, please share your experience. Your feedback is invaluable in helping us improve our products and services and assists others in making informed purchasing decisions.
Stock Availability
Please contact us to verify the availability of the Ocom OCPP-M06. Stock levels and delivery times may vary based on demand and production schedules.
Get in Touch
For more information on the Ocom OCPP-M06 or any other inquiries, please reach out to our customer service team. We are committed to providing excellent service and ensuring you get the most from your purchase.
Disclaimer
All content provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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